IT FUNCTIONAL ANALYST I

State of Maryland; Maryland; On-site; USD 70,000 - 95,000; Full time

Job summary

The Maryland State Police seeks a qualified professional to plan, direct, and evaluate statewide METERS/NCIC audits and develop QA programs. You will liaise with criminal justice agencies to ensure high-quality data, perform offline searches for investigations, and certify users.

You may testify in court or before boards on findings and will coordinate security and accuracy improvements across agencies while guiding staff through audits and corrective actions.

Qualifications

• Experience with problem analysis and user support for statewide systems.
• Experience coordinating system development and implementation.
• Ability to train users on automated information systems.
• Knowledge of mainframe or large client/server platforms.

Responsibilities

• Audit Maryland Law Enforcement Agencies' records for completeness and accuracy.
• Perform security audits of agencies with access to METERS/NCIC.
• Provide certification and training to METERS/NCIC users.
• Testify in court or before boards about audit findings.
• Identify and recommend disciplinary actions when needed.

Skills

Communication services

Education

Bachelor's degree in Accounting/Finance/Business Administration/Public Administration/Human Resources Management/Information Technology with related coursework

Associate's degree with related coursework plus 6 months experience in analysis and training

U.S. Armed Forces cyber/info systems officer experience (year-for-year)

Tools

METERS/NCIC

NDEx system

Job description

Introduction

This recruitment is an Internal Recruitment limited to current Maryland State employees only. Permanent, Contractual and Temporary. It is important that all experience be fully documented.

Failure to ANSWER ALL SUPPLEMENTAL QUESTIONS SPECIFICALLY AND ACCURATELY may cause the candidate to be rejected. PLEASE FILL OUT THE APPLICATION COMPLETELY.

• The application is part of the examination process. Your answers will determine your eligibility to participate in the next phase of the selection process.
• Clearly describe your qualifications in detail. Credit cannot be given for education, training, experience, knowledge, skills, and abilities that you fail to indicate.
• Do not leave any answer spaces blank; if a question does not apply, write "N/A".
• Although you may attach a resume to further describe your qualification, it does not substitute for completing the application form. An incomplete application form may result in disqualification. Do NOT write "see resume" in your work history or responses to supplemental questions.
• Failure to comply with these instructions may result in disqualification.
• Read the Job Announcement carefully for specific filing instructions, supplemental questions, and final filing dates.

GRADE

17

LOCATION OF POSITION

Maryland State Police

Police Communications Support Division

1201 Reisterstown Road

Pikesville MD, 21208

Main Purpose of Job

The main purpose of this position is to plan, direct, perform, coordinate, and evaluate METERS/NCIC audits of computerized records and develop quality assurance programs for all statewide METERS/NCIC programs. Provide liaison with criminal justice agencies to ensure the information entered into the METERS/NIC system is the highest quality possible. Perform off-line searches to assist law enforcement with criminal and internal investigations. Provide certification and specialized training to users of METERS/NCIC. Recommend disciplinary action against METERS/CIC clients and client agencies to the CJIS Systems Officer.

POSITION DUTIES

Audit Maryland Law Enforcement Agencies' computerized records for completeness, accuracy, and timeliness. Schedules audits by region and notifies staff of assignments monthly. Perform security audits of all Criminal Justice Agencies with access to NDEx or METERS/NCIC, to include a review of terminal security, criminal history inquiries, and IT security issues for compliance. Conduct an exit interview in person with the Agency Head or his designee and the Terminal Agency Coordinator. Conduct follow-up audits of all agencies when required for non-compliant issues.

Assists technical programmer analysts in the design, development and testing of application system corrections or enhancements by analyzing modifications recommended, determining system impact and estimating effort and resources required to perform modification.

Perform Off-Line Searches through the Archive and Retrieval System and the Federal Bureau of Investigation (FBI) to assist agencies with criminal, civil, and internal investigations. Testify in court or before Agency Review Boards as to the findings of these off-line searches, when required.

Reviews error codes generated by the application system to determine the appropriate course of action for correction.

Will complete other tasks assigned by the Command Staff.

Minimum Qualifications

Experience: One year of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms.

Notes

• Candidates may substitute the possession of a Bachelor's degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems for the required experience.
• Candidates may substitute the possession of an Associate's degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems and six months of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms for the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Cyber and Information Systems classifications or Cyber and Information specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

Preferred Qualifications

DESIRED OR PREFERRED QUALIFICATIONS

• Three years of experience performing communication services through the Maryland Electronic Telecommunications Enforcement Resources System and National Crime Information Center System.
• Experience performing quality control compliance work in automated law enforcement and criminal justice systems.
• Experience providing technical assistance to end users to resolve problems with computer hardware and software.

LIMITATIONS ON SELECTION

This recruitment is an Internal Recruitment limited to current Maryland State employees only. Permanent, Contractual and Temporary.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE.

SELECTION PROCESS

The selection process for this recruitment will involve a rating of the training and experience provided on the application. Applicants who meet the minimum qualifications will be placed on an eligible list in the BEST QUALIFIED, BETTER QUALIFIED, and QUALIFIED categories. The list will be used by the hiring manager to select the individual to fill this vacancy. The list will be valid for one year.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Report all experience and education that is related to this position. Applicants may be given a physical examination and will be subject to an interview, background investigation, polygraph examination and substance abuse testing.

Benefits

FURTHER INSTRUCTIONS

NOTE: Currently, applicants are limited to uploading one file. As a result, it is strongly urged that those applying upload ALL required and additional documents (undergraduate and graduate transcripts, resumes, etc.) as one file. If you are unable to apply online, you may submit an application via mail. The Maryland State Application Form can be found online.

It is the policy of the Maryland State Police to comply with all applicable federal and state laws prohibiting employment discrimination and to provide equal employment opportunity to all employees and applicants for employment without regard to age, ancestry, color, gender, identity and expression, genetic information, marital status, mental or physical disability, national origin, race religious affiliation, belief or opinion, sex, sexual orientation or any other protected status.

• If you have any questions about this recruitment, please contact the Maryland State Police at 410-653-4493.
• TTY Users: Call Maryland Relay
• We thank our Veterans for their service to our country and encourage them to apply
• As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity
• Bilingual applicants and people with disabilities are encouraged to apply

Completed applications, required documentation and any required addendums may be mailed to:

Maryland State Police - Human Resources Division

1201 Reisterstown Road

Pikesville, Maryland 21208

ATTN: Amirah VonHendricks

[e-mail]