IT Field Specialist II

Express Wash Concepts LLC; Lincoln (NE); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Discretionary year-end bonus

Unlimited Wash Club Membership

Paid vacation

Health care benefits

HSA contribution

401(k) with company match

Educational reimbursement

Job summary

Express Wash Concepts is seeking an IT professional to lead new site builds and manage infrastructure projects for our growing network of car wash brands. You will oversee hands-on hardware setup, cabling, and equipment installation across sites.

The role requires frequent travel across multiple states and collaboration with vendors. We offer competitive wages, a discretionary bonus, health benefits, 401(k), and educational reimbursement.

Qualifications

• Proven troubleshooting and problem-solving abilities.
• Clear communication with on-site staff and teammates.
• Experience handling hardware tools and IT equipment.
• Ability to work independently within a team setting.
• Solid understanding of computer hardware, software, and networking.

Responsibilities

• Lead IT infrastructure installations from construction to go-live.
• Pull network cables and mount servers, switches, routers in racks.
• Coordinate with vendors and contractors for go-live readiness.
• Install, configure, and test new equipment.
• Travel extensively to sites across multiple states.

Skills

Troubleshooting

Communication skills

Power tools

Independent work

Networking tech

Education

High school diploma

Associate degree in IT

Job description

Location: 13375 National Road SW, Etna, Ohio, 43068

Express Wash Concepts (EWC), established in 2018, is the parent company of five award-winning express tunnel car wash brands: Moo Moo Express Car Wash, Flying Ace Express Car Wash, Clean Express Auto Wash, Green Clean Express Auto Wash, and Bee Clean Express Car Wash. Our swift, top-tier, eco-friendly car washes and unwavering focus on exceptional customer service have positioned us prominently in the United States and beyond. Additionally, our leading community relations initiatives proudly contribute hundreds of thousands of dollars annually through EWC CARES, our outreach programs, encompassing both monetary donations and complimentary car washes.

Why Choose Express Wash Concepts?

We're not just a car wash; we're a company committed to fast, eco-friendly services, exceptional customer care, and giving back to our communities, all while providing ample opportunities for personal and career growth. Join Express Wash Concepts in our mission to make a difference through the power of clean.

Discover the benefits of joining Express Wash Concepts

• Competitive wages: Enjoy a compensation package reflecting your skills and dedication.
• Discretionary year-end bonus: Receive a year-end bonus based on exceptional performance.
• Unlimited Wash Club Membership: Keep your vehicle looking its best.
• Paid vacation: Take well-deserved breaks as outlined in our Employee Manual.
• Health care benefits: Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program.
• HSA contribution: $1,000/year (with qualifying plan).
• Secure future: 401k with up to 4% company match.
• Educational reimbursement: Up to $5,250 annually to support ongoing learning and development.

Essential duties and responsibilities

New Site Builds & Special Projects

Serve as a primary, hands-on resource for new site builds, leading IT infrastructure installation from initial construction through site go-live.

• Assist with new site builds: Pull network cables and physically mount and connect servers, switches, routers, and other hardware components in server racks or cabinets.
• Support special IT projects across the site portfolio, including equipment rollouts, system upgrades, and other initiatives outside of routine maintenance.
• Coordinate with vendors and contractors during new site construction phases to ensure IT readiness for go-live.
• Install, configure, and test new equipment.
• Travel extensively to new build and existing sites across multiple states, including multi-day trips as needed to meet construction and installation timelines.

Site Maintenance & Support

• Responsible for IT maintenance and completion of service requests.
• Preventative maintenance on IT equipment and systems.
• Documentation of service, preventative maintenance, and corporate credit card expenditures.
• Diagnose and troubleshoot technological, software, and hardware issues as reported by on-site staff.
• Repair or replace defective components and parts.
• Monitor system performance and security to identify and address potential vulnerabilities.
• Communicate effectively with on-site staff to understand their needs and address any concerns.
• Always adhere to all safety guidelines.
• Other duties as assigned.

Required Skills/Abilities

• Must have a valid Driver’s License with a clean driving record.
• Troubleshooting/problem solving skills.
• Good communication and customer service.
• Using power tools as needed.
• Ability to work independently and as a part of a team.
• Strong knowledge of computer hardware, software, and networking technologies.

Education and Experience

• Highschool diploma or equivalent certificate.
• Associates degree in IT or other related field preferred.

Physical Requirements

• Frequent overnight and multi-day travel required to support new build projects across Ohio, Virginia, Pennsylvania, and Michigan.
• Must be able to travel on short notice to meet new construction and installation deadlines.
• Willingness to travel to multiple sites per day.
• Ability to stand, walk, bend, and lift for extended periods.
• Ability to lift 20 pounds consistently, occasionally up to 70 pounds.
• Ability to work in various temperature conditions including cold and hot environments.
• Must wear safety equipment when required.
• On-call in event of emergencies.
• Ability to work weekends as needed.

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.

At Express Wash Concepts (EWC), our rapid growth is creating exciting new opportunities — and we’re looking for talented, motivated individuals to join our team. Explore our open roles, discover the best fit for your skills, and track your progress throughout the hiring process. We’re excited to learn more about you and the impact you can make!

Founded in 2018, Express Wash Concepts is one of the nation’s fastest-growing express tunnel car wash operators and the parent company of five award-winning brands. With 130+ locations across six states — and more opening every month — we’ve earned a place on the Inc. 5000 list of America’s Fastest Growing Companies for five consecutive years.

Why You’ll Love Working Here

• Continuous training and development
• Clear growth and development opportunities across 130+ locations
• A supportive team environment focused on coaching, training, and celebrating wins
• Opportunities to give back through community partnerships and EWC Cares
• 401(k) with company match up to 4%
• Complimentary Unlimited Wash Club Membership
• Company-provided uniforms
• Paid vacation
• Educational reimbursement
• Better. Brighter. Together.