IT & Engineering Specialist

Bayside Solutions; Rockville (MD); On-site; USD 85,000 - 115,000; Full time

Job summary

Bayside Solutions is hiring an IT & Engineering Specialist to support Windows-based office IT, manage a Cisco site network, and administer license servers for engineering/CAD software.

You will design integration workflows with Azure Functions, publish APIs via Azure API Management, and implement secure, scalable IaC for Dev/Test/Prod environments.

Qualifications

• Bachelor's degree in a technical field (computer/electrical preferred).
• 2–3 years in technical support or IT engineering roles.
• CCNA or CCNP certification; CCNP preferred.
• Experience with virtualization technologies and Windows/Linux environments.

Responsibilities

• Design and implement integration workflows using Azure Functions.
• Build and manage APIs with Azure API Management, including versioning.
• Apply APIM policies for authentication, throttling, and logging.
• Develop Azure Functions for data transformation and orchestration.
• Implement IaC for repeatable deployments across Dev/Test/Prod.
• Maintain Cisco-based site network, VPN access, and NAS storage.
• Troubleshoot networking, routing, switching, and VLANs; ensure security.

Skills

CCNA

CCNP

VMware

Docker

VirtualBox

Linux

Windows OS

Networking

Azure Functions

Azure APIM

Education

Bachelor's degree

Tools

VMware

Docker

VirtualBox

Jira

Confluence

GitLab

DC/Networking

Job description

We are hiring an IT & Engineering Specialist to support Windows-based office IT, manage a Cisco site network, and administer license servers for engineering/CAD software.

Duties and Responsibilities

• Design and implement integration workflows across SaaS and internal systems using Azure Functions.
• Build, publish, and manage APIs using Azure API Management (APIM), including versioning, product configuration, and developer onboarding guidance.
• Implement APIM policies for authentication/authorization, throttling and quotas, transformation, logging, and IP filtering as required.
• Develop Azure Functions (C#/.NET, Node.js/TypeScript, or Python) for data transformation, enrichment, orchestration helpers, and lightweight services.
• Implement standardized error handling, retry logic, idempotency, and exception capture patterns.
• Implement secrets and credential management using Azure Key Vault, including managed identity access and rotation-friendly patterns.
• Apply secure-by-default practices such as role-based access control (RBAC), least privilege, and managed identities.
• Implement centralized logging, monitoring, and alerting using Azure Monitor and Log Analytics, including correlation IDs across APIM, Logic Apps, and Functions.
• Create operational runbooks, support documentation, and handoff materials for production support teams.
• Establish reusable templates and patterns (Function App standards, APIM policy snippets).
• Implement Infrastructure as Code (IaC) for repeatable deployments and environment promotion (Dev/Test/Prod).
• Partner with stakeholders to define integration requirements, service-level expectations, and support models.
• Maintain Cisco-based site network, VPN remote access, NAS storage, and AV/conference room support site-wide
• Troubleshoot wired/wireless connectivity; manage routing, switching, and VLANs
• Maintain network security and coordinate maintenance with local/remote staff.
• Support engineering test setups, including wireless bridge, outdoor test network, and iPerf throughput testing
• Implement and support remote testing procedures and communication interfaces between production sites and local servers (Remote Tool: TeamViewer, AnyDesk)
• Travel as needed to implement/debug testing procedures
• Coordinate device procurement/shipping with other departments and for other US offices.
• Support the California office and other locations as needed, occasional meetings with HQ in South Korea

Requirements and Qualifications

• Bachelor's degree (computer/electrical engineering preferred)
• 2-3 years in technical support
• CCNA or CCNP certification (CCNP preferred)
• Experience with virtualization (VMware, Docker, VirtualBox)
• Strong MS OS & Office knowledge and Linux familiarity
• Excellent interpersonal, analytical, and organizational skills; able to work under pressure

Preferred Qualifications

• Experience with Atlassian (Confluence, Jira), Google Workspace, LogitechTap, GitLab, SolidWorks, Keysight, Cadence, HFSS, or Helix ALM

Desired Skills and Experience

Azure Functions, Azure API Management (APIM), API Development, API Versioning, APIM Policies, Authentication and Authorization, C#/.NET, Node.js, TypeScript, Python, Data Transformation, Workflow Orchestration, Error Handling, Retry Logic, Idempotency, Azure Key Vault, Secrets Management, Managed Identities, Role-Based Access Control (RBAC), Least Privilege, Azure Monitor, Log Analytics, Logging and Monitoring, Infrastructure as Code (IaC), Dev/Test/Production Deployments, Technical Documentation, Operational Runbooks, Integration Requirements, Service-Level Management, Windows Administration, Microsoft Office, Linux Administration, Cisco Networking, VPN, NAS Storage, Routing and Switching, VLANs, Wired and Wireless Networking, Network Security, AV and Conference Room Support, Wireless Bridges, Network Testing, iPerf, Remote Testing, TeamViewer, AnyDesk, Device Procurement, Technical Support, Virtualization, VMware, Docker, VirtualBox, CCNA, CCNP, Atlassian Confluence, Jira, Google Workspace, Logitech Tap, GitLab, SolidWorks, Keysight, Cadence, HFSS, Helix ALM, Troubleshooting, Analytical Skills, Organizational Skills, Interpersonal Communication

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