IT Director

ADP, Inc.; San Diego (CA); Presencial; USD 170.000 - 200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

401(k) with 6% employer match

Onsite gym

Descripción de la vacante

Applications International Corporation (AIC) is seeking an IT Director to lead infrastructure, security, and reliability for our SaaS environment in San Diego. You will drive architecture, operations, and modernization while managing a small IT team.

The role demands hands-on expertise, strategic planning, risk management, and clear communication with executives; on-site work in San Diego; competitive six‑figure salary.

Formación

• Bachelor’s degree or equivalent combination of education and relevant experience.
• 10+ years of infrastructure experience; 5+ years in technical leadership or ownership.
• Advanced Windows Server, Active Directory, virtualization, storage, networking expertise.
• Experience supporting production systems, modernizing legacy infrastructure, and cybersecurity controls.
• Ability to troubleshoot complex issues, manage projects, and communicate effectively.

Responsabilidades

• Develop and execute infrastructure and operations strategy for on‑prem and cloud deployments.
• Serve as senior technical authority for architecture, reliability, cybersecurity, and modernization.
• Lead server/storage/networking upgrades, virtualization, backup, automation, and hybrid cloud work.
• Advise executives on risks, investments, priorities, and progress.
• Administer Windows Server, Active Directory, DNS/DHCP, and related infrastructure.
• Oversee Azure, backups, patching, migrations, monitoring, and performance tuning.
• Own 24/7 SaaS readiness, incident management, and service delivery metrics.
• Lead incident response, root-cause analysis, and corrective actions for infra events.
• Mentor three IT staff members; participate in hiring and performance processes.
• Coordinate with Development, QA, and Support; manage vendor relationships and budgets.

Conocimientos

Infrastructure leadership

Technical leadership

Windows Server expertise

Active Directory expertise

Networking expertise

Cybersecurity controls

Troubleshooting complex issues

Project management

Educación

Bachelor’s degree or equivalent

Herramientas

PowerShell

Azure

VMware

Cisco

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IT Director

2 days ago Requisition ID: 1032

Salary Range: $170,000.00 To $200,000.00 Annually

About Us

Applications International Corporation (AIC) is an established Software-as-a-Service (SaaS) company specializing in Environmental, Health, and Safety (EHS) solutions. Our business depends on secure, reliable, continuously available technology infrastructure. We maintain an established on-premises environment supported by select cloud services, with opportunities to strengthen security, modernize legacy systems, and increase efficiencies.

**THIS IS AN ON-SITE POSITION IN SAN DIEGO, CA 92127.**

• Competitive Salary Range: $170,000-$200,000 per year DOE

We seek a technically proficient IT Director to lead infrastructure, cybersecurity, operational reliability, and technology modernization. This role combines strategic accountability with direct involvement in complex troubleshooting, infrastructure improvements, critical incidents, and technical decisions. The role leads a small team including an IT Manager and is accountable for the infrastructure supporting AIC’s continuously operating SaaS platform.

Infrastructure Strategy & Technical Leadership

• Develop and execute infrastructure and operations strategy aligned with business objectives, risk, and financial priorities; emphasize on-premises systems, data centers and adopt cloud solutions selectively.
• Serve as senior technical authority for architecture, reliability, cybersecurity, and modernization
• Lead improvements in servers, storage, networking, virtualization, backup, automation, and hybrid cloud; personally participate in complex implementations.
• Advise executive management on technical risks, investments, project priorities, and progress.

Technology Management & Hands-On Operations

• Administer and troubleshoot Windows Server, Active Directory, Group Policy, DNS, DHCP, and related infrastructure.
• Oversee virtualization, SAN/NAS storage, enterprise backup/recovery, firewalls, switches, routing, VLANs, VPNs, DMZs, and web application firewalls.
• Support Microsoft Azure and hybrid integrations; oversee provisioning, patching, migrations, monitoring, performance tuning, and documentation.
• Independently resolve critical infrastructure issues and implement solutions when required.

Operational Reliability & Service Delivery

• 24/7 SaaS platform ensuring appropriate monitoring, maintenance, support, and operational readiness
• Establish practical incident, problem, change, capacity, configuration, and service management processes and report relevant service metrics.
• Lead escalations, root-cause analysis, and corrective action for critical infrastructure, application-dependency, network, and vendor incidents.
• Maintain operating procedures, escalation paths, on-call coverage, and knowledge resources; coordinate with Development, QA, and Customer Support.
• Lead hardware refreshes, software upgrades, platform standardization, automation, and migrations while protecting production stability.
• Personally execute high-priority technical projects and report milestones, risks, and resource needs.
• Own technical security controls, vulnerability remediation, patching, hardening, privileged access, identity management, and network security.
• Maintain security monitoring and incident-response procedures; support SOC 2 Type II technical controls, audit evidence, and remediation.
• Communicate material security and infrastructure risks to executive management.

Disaster Recovery & Business Continuity

• Own backup, restoration, high-availability, disaster recovery, and infrastructure continuity planning.
• Agree on recovery objectives with management; periodically test restores and recovery procedures and address single points of failure.
• Ensure the team understands escalation and recovery responsibilities.
• Develop infrastructure operating and capital budget recommendations and evaluate investments by business value, cost, and risk.
• Manage infrastructure vendors, contracts, subscriptions, licensing, and service commitments; identify cost optimization opportunities.
• Lead projects through design, implementation, validation, and executive reporting.

People Leadership & Supervisory Responsibilities

• Lead, mentor, and provide technical direction to three IT team members, including the IT Manager.
• Establish responsibilities, objectives, performance expectations, documentation, cross-training, and escalation coverage.
• Participate in hiring, onboarding, evaluations, coaching, and corrective action consistent with company policies.
• Promote customer service, collaboration, ownership, and hands‑on problem‑solving.

Internal & External Customer Service

• Collaborate with internal departments and external providers; respond professionally to urgent technical needs.
• Explain technical risks and solutions clearly to technical and nontechnical audiences.

Required Qualifications

• Bachelor’s degree in a related field or equivalent combination of education and relevant experience.
• 10+ years of progressive hands‑on infrastructure, systems, networking, or technology operations experience; 5+ years of technical leadership or equivalent infrastructure ownership.
• Advanced Windows Server, Active Directory, on‑premises Exchange DAG, virtualization, enterprise storage, backup/recovery, and networking expertise.
• Experience supporting business‑critical production systems, , modernizing legacy infrastructure, and implementing cybersecurity controls.
• Ability to independently troubleshoot complex issues, manage technical projects, evaluate costs, and communicate effectively.

Preferred Skills, Knowledge and Experience

• SaaS and 24/7 operations; Azure and hybrid infrastructure; PowerShell and automation; SAN/NAS and immutable backups.
• SQL Server infrastructure familiarity; monitoring/logging/alerting and capacity management; SOC 2 Type II; IT service management.
• Relevant Microsoft, VMware, Cisco, or security certifications; experience leading small teams with complex infrastructure.
• Infrastructure uptime, reliability, incident frequency, detection and recovery times, and operational responsiveness.
• Backup/restore testing, disaster recovery readiness, patch and vulnerability remediation, and security/audit control effectiveness.
• Modernization delivery, capacity and lifecycle health, budget/vendor performance, documentation, and team service quality.
• Specific targets will be set based on AIC’s operational requirements and available resources.
• Technical judgment; strategic planning; accountability; hands‑on problem‑solving; operational discipline; risk prioritization; communication; coaching; adaptability; cost‑conscious decision‑making.

Proposed annual base salary: $170,000–$200,000 depending on qualifications and experience. Benefits include medical coverage (currently 100% employer-paid for employees and eligible dependents), a 401(k) with 6% employer match and immediate vesting, dental and vision coverage, employer-paid life insurance, paid vacation, sick leave and holidays, onsite gym, weekly chair massages, professional development opportunities, and a dog‑friendly office. All benefits are subject to plan terms and company policies.

Work Environment & Physical Requirements

Work is primarily performed onsite and IT infrastructure environment and may involve prolonged computer use and occasional handling of server or network equipment. Occasional movement of equipment up to 50 pounds may be needed, with assistance or appropriate equipment as necessary. Reasonable accommodations are available in accordance with applicable law.

Work Schedule & Location

• Monday through Friday, 8:00 AM-5:00 PM.
• Occasional after-hours or weekend availability is required for critical incidents, scheduled maintenance and operational needs.

Equal Opportunity Employer

We are an Equal Opportunity Employer and value diversity at our company. The statements above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.