IT DevOps Applications Engineer - Hardware Engineering

asml; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

ASML US is seeking an experienced IT professional to support and advance the Engineering Workspace environment, including Windows VDI, Citrix, and Linux HPC platforms. You will troubleshoot issues, deploy engineering and simulation apps, and drive automation to boost reliability and end-user productivity.

The role requires a Bachelor's in a related field and 5 years of enterprise Windows/VDI/Citrix experience, with a strong focus on automation, testing, and DevOps practices.

Qualifications

• Bachelor's degree in CS/IT/Engineering or related field.
• 5 years experience supporting enterprise Windows desktop, VDI, or Citrix environments.
• Experience developing, implementing, or supporting automated testing frameworks and CI/CD pipelines.
• Experience supporting engineering or technical user communities.

Responsibilities

• Provide first-line support for the Engineering Workspace environment (VDI, Citrix, Linux HPC).
• Troubleshoot and resolve technical issues for a user community of engineering professionals.
• Collaborate with second-line IT support teams, software vendors, and infrastructure teams to diagnose and resolve complex problems.
• Deploy, configure, validate, and maintain engineering and simulation applications in Windows and Citrix environments.
• Design, develop, and maintain automated functional testing frameworks and CI/CD pipelines.
• Drive automation initiatives to increase system reliability and productivity.
• Participate in Agile/DevOps practices and support releases and continuous service improvement.
• Monitor platform performance and identify opportunities to improve availability and user experience.
• Support migration and modernization initiatives involving desktop, VDI, and cloud technologies.
• Perform other duties as assigned.

Skills

Customer focus

Troubleshooting

Communication

Cross-functional teamwork

Education

Bachelor's degree in CS/IT/Engineering

Tools

PowerShell scripting

Windows administration

Linux administration

CI/CD pipelines

Engineering software (Ansys/STAR-CCM+/MATLAB)

Job description

Introduction to the role

ASML US, including its affiliates and subsidiaries, bring together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market, and service these advanced machines, which enable our customers, the world's leading chipmakers, to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

Role and responsibilities

• Support and maintain the Engineering Workspace environment, including Windows Virtual Desktop Infrastructure (VDI), Citrix-based solutions, Linux HPC platforms, storage systems, and simulation applications.
• Provide first-line support and troubleshooting for a user community of engineering professionals, ensuring timely resolution of technical issues.
• Collaborate with second-line IT support teams, software vendors, and infrastructure teams to diagnose and resolve complex technical problems.
• Deploy, configure, validate, and maintain engineering and simulation applications in Windows and Citrix environments.
• Design, develop, and maintain automated functional application testing frameworks and CI/CD pipelines to improve software quality and deployment efficiency.
• Drive automation initiatives that increase system reliability, reduce manual effort, and improve end-user productivity.
• Participate in Agile/DevOps practices, contributing to system enhancements, release activities, and continuous service improvement initiatives.
• Monitor platform performance and proactively identify opportunities to improve availability, scalability, and user experience.
• Support migration and modernization initiatives involving desktop, virtual desktop, and cloud-based technologies.
• Perform other duties as assigned.

Education & Experience

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
• Must possess 5 years of experience supporting enterprise Windows desktop, virtual desktop, or Citrix environments.
• Experience developing, implementing, or supporting automated application testing frameworks and CI/CD pipelines.
• Experience providing technical support to engineering or technical user communities.

Preferred experience in three or more of the following areas:

• PowerShell scripting and automation.
• Windows system administration.
• Linux system administration.
• CI/CD pipeline design, configuration, and implementation.
• Automated functional application testing.
• Simulation and engineering applications such as Ansys, Star-CCM+, HyperWorks, or MATLAB.
• Agile, Scrum, or SAFe development methodologies.
• High Performance Computing (HPC) environments.
• Cloud-based engineering platforms and DevOps tools.

Additional preferred qualifications

• Experience supporting Computational Fluid Dynamics (CFD) or Finite Element Analysis (FEA) applications.
• Experience with desktop modernization, virtualization, VDI, or cloud migration projects.
• Familiarity with engineering software deployment, packaging, and lifecycle management.

Skills

• Strong customer focus with a commitment to delivering high-quality technical support and service excellence.
• Excellent troubleshooting, analytical, and problem-solving capabilities.
• Ability to prioritize workload and perform effectively in a dynamic, fast-paced environment.
• Strong communication skills with the ability to collaborate across technical teams, vendors, and business stakeholders.
• Demonstrated ownership, accountability, and a results-oriented mindset.
• Passion for automation and continuous improvement.
• Ability to identify operational bottlenecks and implement scalable solutions.
• Self-motivated with the ability to work independently and as part of a global team.
• Strong organizational skills and attention to detail.
• Adaptability and willingness to learn new technologies and engineering tools.

Other Information

This position is located on-site in San Diego, CA . It requires onsite presence to attend in-person work-related events, t