IT Coordinator

noxgroup; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

Nox Group in Phoenix, AZ is seeking an IT Coordinator to join our growing IT team. You will coordinate assets, enter devices, audit inventories, and assist with device setup and maintenance. You will monitor the ticketing system and document IT infrastructure while communicating with users as incidents progress.

The role emphasizes adherence to enterprise standards, cross-team collaboration, and proactive IT service support in a fast-moving environment.

Qualifications

• Detail oriented with strong organizational skills.
• Able to multitask and adapt to changing IT needs.
• Able to work in a team and communicate effectively.
• Knowledge of IT services and how they support business goals.
• Experience with Office 365 and enterprise IT environments.

Responsibilities

• Coordinate assets and requests for the IT department.
• Enter devices into the system and audit device lists for accuracy.
• QA device setups and monitor ticketing system for stale tickets.
• Document maintenance for computer systems and network infrastructure.
• Communicate incident progress to users and ensure enterprise standards.

Skills

Detail oriented

Team communication

Business awareness

Multi-tasking

Technical awareness

Service mindset

Self-motivation

Office 365

Tools

Office 365 Suite

Job description

At Nox Group, we are dedicated to humanizing construction as one of the fastest-growing industrial enterprises in the US. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and our teams set the standard as industry leaders. As we continue to expand our reach nationwide, we seek people who are passionate about personal growth and eager to make a positive impact throughout the industries and communities we serve. We prioritize our people, our partners, and our relationships. Start your journey today and join our skilled team.

Nox Group of Companies is seeking an IT Coordinator to join our growing team in Phoenix, Arizona!

This position coordinates assets and requests for the IT department. This relates to all technology, including workstations, servers, printers, networks, cell phones, desk phones, and vendor-specific hardware and software. The role also implements internal systems and assists IT team members with requests. This position will help Nox Group and its companies grow.

Responsibilities

• Entering devices into the system
• Audit device list for accuracy
• QA device setups
• Ensure IT Requests are moving and the device pickup pile is accurate
• Monitor Shipping for devices
• Ensuring Backlog of devices are accurate
• User Setup
• Separations
• Monitor the ticketing system for stale tickets
• System documentation of maintenance and upgrades.
• Communicate with users as required: keep them informed of incident progress.
• Document maintenance for all computer systems and network infrastructure.
• Review documentation and ensure it meets enterprise standards.
• Review inventory for out-of-date/spec devices

Qualifications

• Detail oriented
• Ability to work in a team and communicate effectively.
• Business awareness: specific knowledge of the users and how IT relates to their department strategy and goals.
• Ability to multi-task and adapt to changes quickly.
• Technical awareness: the ability to match resources to technical issues appropriately.
• Provide service awareness of all organizations' critical IT services for which support is provided.
• Self-motivated with the ability to work in a fast-moving environment.
• Office 365

Safety Level

• Potentially lift up to 50 pounds
• Potentially need to do repeated pushing, pulling, carrying, reaching (or working above shoulder), walking, standing, sitting, stooping, kneeling, bending, and climbing
• Potentially operate a motor vehicle, crane, tractor, etc.

We reserve the right to continually monitor your ability to safely and successfully complete these inherent physical responsibilities and take action as deemed appropriate in accordance to the Americans with Disability Act (ADA)

It has been and continues to be the long-standing policy of any Nox Group operating company to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, or genetics. In addition to federal law requirements, Nox Group and all of its subsidiaries comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.