IT Consultant IV, UXD

Kaiser Permanente; Reno (NV); Remote; USD 122,000 - 158,000; Full time

Job summary

Kaiser Permanente is seeking a UXD-focused business analyst/UX designer to develop requirements, create prototypes, and evaluate UI/UX across systems in a remote-enabled environment. The role emphasizes observation, task analysis, and prototyping to illustrate functionalities and interactions.

The incumbent will document design standards, evaluate solutions, and collaborate with IT and business teams to ensure aligned delivery and consistent, on-brand components.

Qualifications

• Minimum four (4) years UXD experience.
• Two (2) years Software Development Life Cycle (SDLC) experience.
• Two (2) years lean UX experience, prototyping end-to-end solutions.

Responsibilities

• Completes work assignments and supports business-specific projects by applying expertise in subject area.
• Interacts with cross-functional stakeholders to translate requirements into workable solutions.
• Supports continuous process improvement and standardization across multiple business domains.

Skills

UXD experience

SDLC experience

Lean UX

Education

Bachelors degree in Business Administration, Computer Science, CIS or related field

Job description

Job Summary

In addition to the responsibilities listed below, this position must maintain a robust understanding of user behaviors, needs, and motivations through observation techniques, task analysis, and other feedback methodologies. This role will also develop prototypes or working models of products or information systems, illustrating functionalities, interactions, and user options. As part of the deliverables production process, this position will be responsible for creating annotated comps, design assets, and specifications for implementation. Finally, this position will also perform UI/UX product or system evaluations, delineate design defects, develop standards and guidelines, and publish on-brand reusable components.

Essential Responsibilities

• Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities.
• Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
• Develops requirements for complex process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture) and leading junior team members in the development process as appropriate.
• Leverages multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) across multiple business domains.
• Develops and documents comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions.
• Provides insight and supports the evolution of applications, systems, and/or processes to a desired future state by maintaining a comprehensive understanding of how current processes impact business operations across multiple domains.
• Maps current state against future state processes.
• Identifies the impact of requirements on upstream and downstream solution components.
• Provides recommendations to management and business stakeholders on how to integrate requirements with current systems and business processes across regions or domains.
• Identifies and validates value gaps and opportunities for process enhancements or efficiencies.
• Supports solution design by providing insight at design sessions with IT teams to help translate requirements into workable business solutions.
• Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design.
• Participates in evaluating third-party vendors as directed.
• Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across multiple business domains.
• Recommends regional and/or national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business.

Minimum Qualifications

• Minimum four (4) years UXD experience.
• Bachelors degree in Business Administration, Computer Science, CIS or related field and Minimum six (6) years experience in IT consulting, business analysis, or a related field. Additional equivalent work experience may be substituted for the degree requirement.

Preferred Qualifications

• Two (2) years Software Development Life Cycle (SDLC) experience.
• Two (2) years lean UX experience, prototyping end-to-end solutions.

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Primary Location: Nevada,Reno,Reno Professional Circle Administration

Scheduled Weekly Hours: 40

Shift: Day

Workdays: M-F

Working Hours Start: 08:00 AM

Working Hours End: 05:00 PM

Job Schedule: Full-time

Job Type: Standard

Worker Location: Remote

Employee Status: Regular

Employee Group/Union Affiliation: NUE-NV-01|NUE|Non Union Employee

Job Level: Individual Contributor

Department: Reno 10315 Professional Cir - Risk Adjustment Services - 3841

Pay Range: $122200 - $158070 / year

Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.

Travel: Yes, 15 % of the Time

Work Setting: Remote

Worker location must align with Kaiser Permanente's Authorized States policy.

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.