IT Consultant

Entergy; New Orleans (LA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Entergy is seeking an IT Consultant to ensure stability and integrity of LAN/WAN networks, data and wireless services across multiple sites, including New Orleans and surrounding regions. The role emphasizes planning, designing, and optimizing network infrastructure with a focus on automation and security.

Responsibilities include detailed network analysis, device configuration, script development, and after-hours support to maintain reliable enterprise connectivity.

Qualifications

• Bachelor’s degree in Business, Engineering, or Computer Science or equivalent work experience.
• Master’s degree is a plus.

Responsibilities

• Perform detailed network packet capture and analysis to resolve complex issues.
• Analyze, design, develop, implement, and improve data communication network infrastructure.
• Design, implement and support cellular, wireless, and wired tech in substations, plants, offices, and data centers.
• Develop automation workflows to reduce manual intervention and boost efficiency.

Skills

Networking protocols

Routers & switches

NERC CIP experience

SDN / ACI

VMware

Education

Bachelor’s degree in a relevant field

Master’s degree is a plus

Tools

SNOW

Wireshark

Nessus

SolarWinds

DataDog

Job description

Job Title

IT Consultant

PS Job Title

IT Consultant

Work Place Flexibility

Hybrid

Legal Entity

Entergy Services, LLC

This position is in Jackson, MS, New Orleans, LA, Little Rock, AR or The Woodlands, TX. Relocation assistance and sponsorship is not provided.

Job Summary

This position ensures the stability and integrity of network and enhancements (data, wireless and Mesh network services). This is achieved by planning, designing, and developing local area networks (LANs), wide area networks (WANs) and operating network management tools across the organization. This position is also responsible for analysis of network characteristics and recommendations for procurement, removals, and modifications to network components.

Job Duties/Responsibilities

• Perform detailed network package capture and analysis to resolve complex technical issues.
• Analyze, design, develop, implement, and continuously improve data communication network infrastructure.
• Design, implement and provide ongoing support for cellular, wireless, and wired technology-based solutions in electrical substations, power plants, offices, and data center environments.
• Perform analysis at physical, data, control, and higher order protocol layers and develops/prototypes network/communications systems. Participate in the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links.
• Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records using Word, Excel, Visio, Service-Now, and other tools.
• Monitor network performance and troubleshoot problem areas as needed using SNOW, SolarWinds, Wireshark, Data Dog, Nessus and other tools
• Oversee and implement new and existing equipment, hardware, and software upgrades.
• Interact and coordinate with vendors, outsourcers, and contractors to secure network products and services.
• Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
• Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes.
• Participate in changes for installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links after hours and weekends.
• Perform analysis at physical, data plane, control plane, and higher order protocol layers in troubleshooting support after hours and weekends.
• Develop implementation plans in support of simple and complex change requests.
• Develop automation workflows to reduce manual intervention and improve operational efficiency.
• Create and maintain scripts (Python, PowerShell, Bash) to automate: Network monitoring and alerting, Device configuration and firmware updates, Data extraction and reporting from network management systems.
• Support day-to-day operations of the combined AMI/DA infrastructure
• Understand principles of network design, operations, and mesh technology.
• Monitor and test network performance and provide network performance statistics and reports.
• Respond as the Data Network representative in an ‘on-call’ 24x7 rotation to resolve emergent issues in both Corporate, Automated Metering/Distribution Automation and NERC CIP network environments.

Minimum Requirements Of The Position

Minimum Education required for this position

Bachelor’s degree in Business, Engineering, or Computer Science or equivalent work experience.

Master’s degree is a plus.

Minimum Experience Required For This Position

IT Consultant: 6+ years of relevant experience, 3+ years’ solution design experience is a plus

Minimum knowledge, skills and abilities required for this position

• Demonstrated knowledge / experience in Network Technologies including but not limited to networking protocols, TCP/IP, DHCP, DNS, WINS, network management tools, use of packet capture and other troubleshooting tools.
• Understanding of router and switch devices.
• Demonstrates understanding of routing protocols RIPv1/v2, EIGRP, OSPF, BGP, NAT, Access-Lists, route re‑distribution, IP Multicast, VLANs, and spanning tree.
• Priority given to previous networking experience maintaining NERC CIP environments, demonstrated experience with Software Defined Networking / Application Centric Infrastructure, Aruba wireless environments, VMWare, a plus.

Any Certificates, Licenses, Required Of This Position

CompTIA Network+ , Security+, Cisco networking certifications and Cisco Academy Certifications also a plus.

Primary Location

Louisiana-New Orleans Louisiana : New Orleans || Arkansas : Little Rock || Mississippi : Jackson || Texas : Woodlands

Job Function

Corporate

FLSA Status

Professional

Union description/code

NON BARGAINING UNIT

Number of Openings

1

Req ID

125468

PS Job Title

IT Consultant

Travel Percentage

Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement

The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility

Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [e-mail] to schedule a time to review the affirmative action plan during regular office hours.

Working Conditions

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note

Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.