IT computer administrator

Bluffton University; Bluffton (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Bluffton University is seeking an IT Computer Administrator to manage campus computing resources, handling hardware, software, labs, and faculty/staff support.

The role involves collaboration with vendors, device management via Intune, O365 administration, and on-site problem solving to meet department needs, with occasional after-hours work. This position strengthens technology delivery across campus.

Qualifications

• Bachelor’s degree in a computer-related field is desirable.
• At least 4 years of experience in technology support or related area.
• Strong written and verbal communication skills and interpersonal skills.
• Experience deploying applications and maintaining software.
• Experience with Office 365 / Intune MDM / MacOS and iOS preferred.

Responsibilities

• Install, diagnose, maintain, manage and upgrade Bluffton-owned computer hardware, peripherals and software.
• Collaborate with offsite vendors on computer lease and maintenance.
• Collaborate with an offsite printer vendor on maintaining and leasing printers and distributing drivers via print server.
• Evaluate, deploy, and maintain hardware, operating systems and software tools in computer labs.
• Manage O365 accounts and software deployment (MS Office, SharePoint, Teams).
• Manage all devices using Intune MDM and Deployment.
• Provide hardware and software support for faculty and staff computers.
• Plan for, supervise and instruct technical support personnel and/or student staff.
• Work with departments to identify and implement campus computer-related needs.
• Distribute and manage Bluffton-owned mobile devices.
• Other duties as assigned
• Able to assist and cover other IT areas as needed.
• Occasional evening and/or weekend duties as needed.

Skills

Problem solving

Communication skills

Interpersonal skills

Education

Bachelor's degree in computer-related field

Tools

O365

Intune MDM

MacOS

iOS

PowerShell

Job description

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

POSITION SUMMARY:

The IT Computer Administrator manages computing resources on campus. Specific tasks include the purchasing, installation, management, and support of computer hardware and software in faculty/staff offices and in various academic labs.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Install, diagnose, maintain, manage and upgrade networked Bluffton-owned computer hardware, peripherals and software.
• Work in conjunction with offsite vendors on computer lease and maintenance.
• Work in conjunction with an offsite printer vendor on maintaining and leasing printers. Utilize the print server to distribute print drivers.
• Evaluate, deploy, and maintain hardware, operating systems and software tools in computer labs.
• Manage O365 accounts and software deployment, such as MS Office, MS SharePoint, and MS Teams.
• Manage all devices using Intune MDM and Deployment
• Provide hardware and software support for faculty and staff computers.
• Plan for, supervise and instruct technical support personnel and/or student staff.
• Work with departments to identify and implement campus computer-related needs – hardware, software, training and support.
• Distribute and manage Bluffton owned mobile devices.
• Other duties as assigned

Secondary responsibilities:

• Able to assist and cover other IT areas as needed.
• Occasional evening and/or weekend duties as needed.

QUALIFICATIONS:

The requirements listed below are representative of the knowledge, skill, and/or ability required to satisfactorily perform the essential duties of this job.

Minimum:

• Education/Certification: A bachelor’s degree in a computer-related field is desirable.
• Experience: Requires at least 4 years of experience in the technology support field or in a related area. Able to work with and resolve problems associated with standard office applications and the variety of applications deployed in higher education. Application deployment and software maintenance experiences are valuable.
• Skills/Abilities: Position requires an analytical approach to problem solving. In addition, the individual must have strong written and verbal communication skills as well as interpersonal skills.

Preferred:

• Experience: O365 / Intune MDM / MacOS and IOS experience.
• Skills/Abilities: Programming and management some PowerShell / Shell (Mac). The ability to manage area budgets.

Physical Demands/Work Environment:

The physical demands and/or work environment encountered by the employee while performing the essential responsibilities of this job must be met with or without reasonable accommodations. Reasonable accommodations will be considered and implemented when possible to enable individuals with disabilities to perform the essential responsibilities of this position. Secondary responsibilities may be removed when needed as an accommodation strategy.

Physical Demands: While performing the duties of this position, the employee is regularly required to sit, talk, and hear. The employee frequently is required to use hands to handle or operate office equipment, reach with hands and arms, and occasionally stand, walk, and lift or move up to 40 pounds.

Employment decisions are based on merit and university needs, and not on race, color, national origin, ancestry, sex, age, disability, marital status, sexual orientation, gender identity or any other status protected by law. As a religious institution, Bluffton University expressly reserves its rights to appoint faculty and staff who share a commitment to the Christian faith which is consistent with the Mennonite/Anabaptist beliefs of the university’s founding and supporting church. EOE.

DEADLINE:

Review of applications begins immediately and continues until an appointment is made.