IT Co-Op/Intern - Filer

Packaging-Corporation-of-America; Filer City (MI); On-site; USD 34,000 - 41,000; Part time

Benefits offered by this job

Paid Holidays

401(k) matching

Medical insurance

Dental insurance

Vision insurance

Life and AD&D insurance

Disability insurance

Job summary

Packaging Corporation of America (PCA) is seeking an IT Co-op student to support end-user computing and develop a range of IT solutions within the Information Technology Systems department. You will interface with internal users to resolve hardware, software, printers, and network issues while aiding in equipment deployment and documentation.

The role requires current enrollment as a junior or senior in a BS Computer-related program, a 3.0 GPA, and authorization to work in the U.S.

Qualifications

• Must be enrolled as a junior or senior pursuing a BS degree in a computer-related field and attend full-time at Michigan Tech, Ferris State, or Grand Valley State.
• Minimum GPA of 3.0 is required.
• Must be authorized to work in the U.S.

Responsibilities

• Provide basic end-user support across hardware, software, printers, and network.
• Build and deploy computers, set up and wipe devices for new users.
• Document issues and fixes; maintain IT equipment inventory.

Skills

Keyboarding

Windows OS

Organization

Communication

Education

BS Degree in Computer-related field

Tools

Microsoft Operating Systems

Desktops/Laptops/Printers

VLAN concepts

DHCP/ARP/VRRP

Telnet/SSH protocols

Job description

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

The primary function of the IT – Co-op student will be to support computer users and develop and implement a wide range of computer system solutions. This position is part of the Information Technology Systems department. This person will interface with internal and external end users to support and maintain end-user computing needs.

Principle Accountabilities:

• Assist with help desk tasks: basic end-user support, deal with any Information Technology related issues – hardware, software, printers, mobile devices, and network.
• Assist with building and deploying computers - Prepare computers, including setting up new computers, clearing data off previously used computers and preparing them for use by another user.
• Assist with network documentation – labeling physical network taps and create drawing and documentation.
• Assist in documenting issues and fixes.
• Inventory and document IT equipment.
• Lifting and transporting of equipment of various weight.
• Clean workstations of malicious software, such as viruses, spyware, etc.
• Perform other related duties as required.

Basic Qualifications:

• Attend full time at the following schools: Michigan Tech, Ferris State, Grand Valley State
• Junior or senior working on BS Degree in Computer related field.
• A minimum grade point average of 3.0 is required.
• Ability to work overtime, as needed.
• Must be authorized to work in the U.S.

Preferred Qualifications:

• Strong working knowledge of Microsoft Operating Systems.
• Display working knowledge of desktops, laptops, tablets and printers.
• Understanding of VLAN concepts and configuration.
• Familiarity with traffic capture techniques and software.
• Understanding of DHCP, ARP, VRRP. Telnet and SSH protocols.

The successful candidate must possess the following Knowledge, Skills and Abilities:

• Strong basic keyboarding and editing skills with an understanding in Windows Operating Systems.
• Strong organizational skills to handle numerous details, deadlines, and requests.
• Ability to adapt to and work effectively and independently in a fast paced, multitasking environment
• Ability to evaluate and prioritize tasks for efficiency and completeness.
• Strong written and verbal communication skills.

PCA provides a competitive comprehensive benefits package.

COMPENSATION AND BENEFITS

• Starting salary for position: $25.00 - $30.00.
• Paid Holidays.
• Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages -- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
• Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
• Disclaimer: The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer