IT Business Partner - DPI

Cipla USA; Hauppauge (NY); On-site; USD 92,000 - 135,000; Full time

Job summary

Cipla is seeking an IT Business Partner to bridge business needs with IT solutions across manufacturing, packaging and quality functions. The role requires strong experience with MES/SCADA/LIMS systems, SAP modules for production and quality, and solid project coordination skills.

You will work with manufacturing, QA, R&D and IT teams to ensure compliant, validated solutions from design through Go Live and support. A bachelor’s degree and 5–8 years’ relevant experience are expected.

Qualifications

• Bachelor's degree in engineering, Information Technology or related field.
• 5-8 years of work experience across various technology platforms.
• Knowledge of MES systems, Manufacturing, Packaging, and WH machines.
• Experience with Manufacturing, Packaging and WH IT solutions (MES/SCADA/LIMS, CSV) in pharma.
• Knowledge of QC systems, LIMS, QA/R&D/RA applications.
• Experience with Quality, R&D, RA IT solutions (Waters/Master Control/LIMS), CSV.

Responsibilities

• Partner with business units to deliver IT solutions from requirement gathering to Go Live and post-implementation support.
• Provide SAP support for Production, Warehouse and Quality modules.
• Manage audit trails, CSV activities and system validation
• Plan and coordinate IT projects, ensuring SLAs and KPIs are met.
• Interact with internal and external stakeholders to align on solutions and roadmaps.

Skills

MES systems

SAP

Audit trails

Network administration

Vendor management

SQL/Database

IT project coordination

Quality systems

Stakeholder engagement

Education

Bachelor's degree in Engineering or IT

Tools

SCADA

LIMS

Master Control

Job description

NOTICE: The posting for local applicants only - is not for those applying for a global assignment and/or for employees working outside of Cipla's U.S. Subsidiaries or Affiliates.

Job Title: IT Business Partner

Reports to: IT Department Head

Location: Happauge, Long Island

Pay Range: $92,000 - 135,000

Job Purpose

This role is responsible for partnering with business for IT solutions following the Global, Regional and Country level set processes from phase of IT solutioning to Go Live & support. The role needs to interact with Cipla support functions and vendors / partners. This role will perform IT Systems Support including Systems Implementation, Validation, Administration etc., for Manufacturing, Packaging, Warehouse, Quality etc., IT project coordinator role and stakeholder management for systems implementation.

Organizational Chart

Key Accountabilities

Application Management

• Build technical understanding of MES applications, Serialization Software’s, Quality Systems QC applications/software’s and end to end business processes to have the capability to propose system changes, process transformations in line with the evolving business requirements.
• SAP Support for Production, Warehouse and Quality
• Handling Audit Trails, CSV activities
• Network Administration, Software application management, Vendor management, User management with roles and profiles
• Define architecture of enterprise applications needed to have best in class engagement with internal employees, Vendors/Partners, Customers etc.
• Evaluate new technologies, develop innovative solutions to deliver business objectives.

Engage with stakeholders

• Multi-Functional teams across regions eg. Manufacturing, Packaging, WH, QC, QA, Engineering, Finance, HR etc. and IT Business Partners and other IT Verticals.

Strategy & Planning

• Determine opportunities to implement / scale applications across regions where there are similar business processes.
• Build business cases for implementation of tactical solutions where necessary keeping in mind the future Roadmap.

Project Management & Service Delivery

• Track committed project timelines, milestones, budgets, scope deliverables and business outcomes.
• Ensure that key performance indicators, success criteria are aligned with the desired outcomes.
• Propose, Design and Manage support models, ensure delivery of aligned SLAs for Incident, Change, Request Management for the delivered solutions working with partners.

Major Challenges

Driving Data standards and implementing IT solutions as per business need

Ensuring applying UpToDate compliance standards in the IT solutions wherever applicable as per the ever changing and updated compliance rules.

Key Interactions

Internal

External

• Business stakeholders - Manufacturing, Packaging, Quality Control, Quality Assurance, R&D, Engineering, Finance, HR etc.,
• IT business partners
• Corporate IT Infrastructure and security team
• Master Control – MES partner
• Kevin – SCADA implementation partner
• PLC Vendors for validation activities
• Manufacturing and Packaging Machine Vendors
• QC Instruments vendor - Labware, Empower etc
• QA, R&D and RA Application Vendors
• QC Vendors for Implementation, Upgradation, Validation and Qualification Activities
• LIMS Vendor

Dimensions

IT Manufacturing, Packaging and WH Systems support including IT administration, Systems Validation, PLC Validation, Maintain Infrastructure & Security etc.,

IT QC, QA, R&D and RA Systems support including IT administration, Systems Validation, Instrument Software Validation, Maintain Infrastructure & Security etc.,

IT Solutioning and Projects execution and coordination

Partnering with internal and external teams

Partnering with business functional leads

Key Decisions

Decisions

Recommendations

• Customizing solution (if so to what extent) vs Standardizing/Transforming business process
• Follow best practices
• Scaling Global solution to other regions vs implementing a Local solution
• Understand the business need and applicability
• SLAs, Commercial negotiations with partners
• Adhere to the agreed timelines with business functions

Skills & Knowledge

Educational Qualifications

A minimum of a bachelor’s degree in engineering, Information Technology or a related field.

Relevant Experience

5-8 years of work experience across various technology platforms.

• Knowledge and experience in handling MES systems, Manufacturing, Packaging and WH machines
• Experience with Manufacturing, Packaging and WH IT solutions (MES/SCADA/LIMS etc.,), CSV activities with strong preference in pharmaceutical.
• Knowledge and experience in handling QC systems, LIMS, QA/R&D/RA applications
• Experience with Quality, R&D, RA IT solutions (Waters/Master Control/LIMS etc.,), CSV activities with strong preference in pharmaceutical.

Skills

• Strong skills in IT Manufacturing and Packaging Systems Administration, CSV activities, PLC and QC Systems validation and qualification
• Strong skills in IT Quality Systems Administration, CSV activities, and QC Systems validation and qualification
• SAP Skills in Production, WH, Packaging and Quality modules
• Demonstrated analytical skills
• Understanding MES solutions, Manufacturing software’s, SQL database, Application administration etc., and how to apply them to business scenarios.
• Understanding Quality Systems solutions, Quality software’s, SQL/Oracle database, Application administration etc., and how to apply them to business scenarios.
• Advanced Microsoft Suite, with strong emphasis, Excel Skills, such Macros
• Experience supporting Manufacturing, Packaging, Serialization and WH solutions, IT infrastructure solutions etc.,
• Experience supporting Quality – QC/QA, R&D and RA software solutions, IT infrastructure solutions etc.,

Global Company

Cipla is a leading global pharmaceutical company, dedicated to high-quality, branded and generic medicines. We are trusted by healthcare professionals and patients across geographies. Over the last eight decades, we have strengthened our leadership in India’s pharmaceutical industry and fortified our promise of strengthening our global focus by consolidating and deepening our presence in the key markets of India, South Africa, the U.S., and other economies of the emerging world.

Cipla employs handpicked professionals not just for their knowledge and experience but for their zeal to make a difference to the world of healthcare. The company believes that our biggest assets are the employees, who lead us to prosperity and growth in the future. Driven by the vision, none shall be denied, Cipla’s focus has always been on making affordable, world-class medicines with a reputation for uncompromising quality standards across the world.

CIPLA NEW YORK (INVAGEN PHARMACEUTICALS, INC.)

About InvaGen Pharmaceuticals, a Cipla subsidiary: InvaGen Pharmaceuticals, Inc. is engaged in the development, manufacture, marketing, and distribution of generic prescription medicines with focus on a range of therapeutic areas, including cardiovascular, anti-infective, CNS, anti-inflammatory, anti-diabetic, and anti-depressants. The company was founded in 2003 and is based in Central Islip and Hauppauge, New York. As of February 18, 2016, InvaGen Pharmaceuticals, Inc. operates as a subsidiary of Cipla (EU) Limited.