IT Business Analyst (Warranties & Claims) - Remote

Harbor Freight Tools; Calabasas (CA); On-site; USD 78,000 - 117,000; Full time

Benefits offered by this job

401k plan

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Paid sick time

Job summary

Harbor Freight Tools is seeking an IT Business Analyst to support assigned applications, translate business requirements into effective system designs, and drive IT investment value. You will gather data for business cases, lead system projects, and manage external software vendors.

You will collaborate with technology teams, business units, and senior management to define requirements, track progress, and deliver robust solutions across multiple projects.

Qualifications

• Bachelor’s degree in IT, Business, or related field.
• Strong analytical and communication skills.
• Experience in business and systems analysis.

Responsibilities

• Oversee daily performance of enterprise software applications.
• Gather business requirements and translate into system designs.
• Collaborate with project managers and architects to scope projects.
• Manage requirements through the project lifecycle.
• Prepare reports and recommendations for IT systems.
• Provide application support and vendor management.

Skills

Analytical thinking

Communication skills

Requirements gathering

Education

Bachelor’s degree in IT, Business, or related field

Job description

The IT Business Analyst is responsible for business and systems analysis functions supporting his/her assigned applications. Apply proven analytical, communication and problem-solving skills to help maximize the benefit of IT investments, turning functional business requirements into effectively designed solutions. This includes gathering and analyzing data in support of business cases, leading system projects for business units, building systems requirements, providing application support, and managing external software vendors.

Duties and Responsibilities

• Oversee the daily performance and operation of enterprise-level software applications
• Perform the following duties: budgeting, quality control, research, purchasing of assets or software, contract negotiation and management
• Act as a liaison between technology teams, support teams, business units, and senior management
• Collaborate with project managers, solutions architects and project sponsors to determine project scope and how to execute multiple projects
• Meet with decision makers, systems owners, and end users to define business requirements, and systems goals, and identify and resolve systems issues
• Document functional business requirement and interpret into system
• designs
• Analyze and determine root-cause for reported system issues
• Conduct research into on emerging application development software products, languages, and standards in support of procurement and development efforts
• Utilize standard templates to accurately and concisely write requirement and functional specifications
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Prepare and deliver reports, recommendations, or alternatives that address existing and potential problem areas in IT systems across the organization.
• Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications
• Coordinate and perform in-depth tests, including system, integration, and customer acceptance, for modified and new systems, and other post-implementation support.
• Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
• Work independently on projects and analysis
• Maintain reference documentation for audit purposes
• Perform other duties as assigned
• Nights and weekends As required

Scope

• Staff supervision and development: No
• Decision making: Provides data for decision making
• Travel: Up to 5%
• Flex Designation: Anywhere
  

The anticipated salary range for this position is $78,100 – $117,100 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.