IT Business Analyst/Project Manager

Ultipro; Georgia; Hybrid; USD 90,000 - 120,000; Full time

Job summary

Ultipro is seeking an IT Project Manager / Business Analyst for a hybrid role based in the United States. You will lead multiple IT projects from initiation through post-go-live, coordinate with vendors and stakeholders, and ensure successful delivery of ERP/CRM/SaaS initiatives.

The ideal candidate has 5+ years in IT project management, experience with enterprise implementations, and familiarity with Agile, Waterfall, and Hybrid delivery models. PMP or similar certification is preferred.

Qualifications

• 5+ years of IT project management experience.
• Experience leading enterprise application implementations and SaaS projects.
• Experience managing external vendors and global stakeholders.
• Experience working with Agile, Waterfall, and Hybrid delivery models.

Responsibilities

• Lead multiple IT projects from initiation through post-go-live support.
• Develop and maintain project charters, plans, schedules, budgets, and resource plans.
• Establish governance structures and conduct stakeholder reviews.
• Monitor scope, timelines, budgets, risks, and quality metrics.
• Coordinate with vendors, implementation partners, and service providers.
• Facilitate change management and adoption activities.

Skills

IT Project Management

Stakeholder Management

Cross-functional Leadership

Agile & Hybrid Delivery

Executive Communication

Vendor Management

Education

Bachelor’s degree in Information Technology, Computer Science, Business Administration, Engineering, or related field

PMP, PMI-ACP, PRINCE2 or equivalent certification preferred

Tools

ERP Systems

CRM Platforms

Business Intelligence

Data Governance

Job description

13333 Westland East Blvd
Houston, TX 77041, USA

Description

The IT Project Manager / Business Analyst is responsible for leading technology projects while also performing business analysis activities as required. This hybrid role owns project delivery, stakeholder engagement, business requirements definition, process analysis, solution evaluation, testing coordination, and organizational change management to ensure successful implementation of enterprise technology solutions.

Key Responsibilities

• Lead multiple concurrent IT projects from initiation through implementation and post-go-live support.
• Develop and maintain project charters, business cases, project plans, schedules, budgets, and resource plans.
• Establish project governance structures and conduct regular steering committee and stakeholder reviews.
• Monitor project scope, timelines, budget, risks, and quality metrics.
• Drive project execution and ensure successful delivery of strategic business outcomes.

Business & Stakeholder Management

• Partner with business leaders to understand goals, challenges, and strategic priorities.
• Facilitate requirements gathering workshops and translate business needs into actionable project deliverables.
• Manage stakeholder expectations and ensure continuous engagement throughout the project lifecycle.
• Prepare executive-level presentations, project updates, and status reports.
• Coordinate with software vendors, implementation partners, consultants, and service providers.
• Evaluate vendor proposals, monitor contractual commitments, and track deliverables.
• Escalate issues and drive resolution to maintain project timelines.
• Identify project risks, dependencies, assumptions, and constraints.
• Develop mitigation and contingency plans.
• Facilitate issue resolution across business, technical, and vendor teams.
• Ensure project decisions are documented and communicated effectively.

Project Governance & PMO Alignment

• Ensure compliance with established PMO standards, project methodologies, and governance processes.
• Maintain project documentation, RAID logs, meeting minutes, and action trackers.
• Support portfolio prioritization and resource planning activities.

Change Management & Adoption

• Develop communication, training, and organizational change management plans.
• Coordinate user acceptance testing (UAT), business readiness activities, and deployment planning.
• Measure adoption and project success through defined KPIs and business outcomes.
• Develop and manage project budgets.
• Track actual versus planned expenditures.
• Provide project forecasting and financial reporting to leadership.

Qualifications

Education

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Engineering, or related field.
• PMP, PMI-ACP, PRINCE2, or equivalent project management certification preferred.

Experience

• 5+ years of IT project management experience.
• Experience leading enterprise application implementations, digital transformation initiatives, ERP, CRM, Customer Portal, MDM, Data Governance, or SaaS projects.
• Experience managing external vendors and global stakeholders.
• Experience working within Agile, Waterfall, and Hybrid delivery models.

Technical Knowledge

• Project Management methodologies (Waterfall, Agile, Hybrid).
• Business process analysis and requirements management.
• Enterprise systems including ERP, CRM, Customer Portals, Data Governance, Integration Platforms, and Business Intelligence solutions.
• Familiarity with IT governance and change management practices.

Leadership

• Strategic Thinking
• Decision Making
• Accountability

Communication

• Executive Communication
• Stakeholder Management
• Facilitation & Negotiation
• Presentation Skills

Delivery Excellence

• Planning & Organization
• Problem Solving
• Cross-functional Team Leadership
• Influencing Without Authority
• Customer Focus

Bachelors or better in Information Technology or related field.

5 years: IT Project Management

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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