IT Business Analyst

Trivium Packaging; Youngstown (OH); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Transformation project exposure

Job summary

Trivium Packaging in Youngstown, OH is seeking an IT Applications Analyst to bridge business stakeholders and IT teams, gathering requirements and driving technology-enabled improvements. You will analyze processes, draft functional specs, and support implementation with clear documentation and end-user training.

The role emphasizes collaboration across manufacturing and IT, with a focus on delivering value through effective change management and stakeholder communication.

Qualifications

• Degree in Business Management or Computer Science.
• Fluent in English (written / spoken).
• Strong communication with end users, developers and vendors.
• Problem-solving with analytical thinking to assess options.
• Adaptability to dynamic business environments.
• Solid understanding of technology applications and data analysis tools.

Responsibilities

• Gather requirements from stakeholders and document business needs.
• Analyze processes and data to identify inefficiencies.
• Propose and develop technology-driven solutions.
• Bridge communication between technical teams and stakeholders.
• Organize and manage resources to meet scope and budget.
• Create project documentation including requirements and specs.
• Oversee testing to ensure alignment with business needs.
• Support change management and training for users.
• Monitor solution performance and report on effectiveness.

Skills

Communication

Problem solving

Critical thinking

Adaptability

Analytical thinking

Team player

Education

Degree in Business Management

Degree in Computer Science

Tools

MS Project

JIRA

Celoxis

Monday.com

Microsoft Office

Job description

Role Description

As part of the IT Applications Team, you will serve as a bridge between business stakeholders and IT teams, focusing on analyzing business processes, gathering requirements, and proposing and implementing technology-driven solutions to enhance organizational efficiency.

Key Responsibilities

• Requirements Gathering: Engage with stakeholders and end users to understand the current state, collect and document business needs and objectives. This involves conducting interviews, workshops, and surveys to ensure a comprehensive understanding of requirements.
• Data Analysis: Analyze existing business processes and data to identify inefficiencies and areas for improvement. This analysis helps in formulating actionable insights that drive decision-making.
• Solution Development: Propose and develop solutions that align with organizational goals. This includes creating functional specifications, process flow diagrams, and user manuals to support implementation.
• Facilitating Communication: Serve as a liaison between technical teams and business stakeholders, ensuring clear communication of requirements and project updates. This role is crucial for bridging the gap between non-technical and technical teams.
• Project Management: With the team’s support, organize and manage resources to achieve the goals within the defined scope, plan, and budget; meeting the desired objectives and delivering value to stakeholders.
• Project Documentation: Developing comprehensive project documentation throughout the application / project lifecycle, including business requirements, functional requirements, technical specifications, interfaces and status reports is essential for ensuring alignment among all project participants.
• Testing and Validation: Involved in overseeing testing solutions to ensure they meet business requirements. They may also facilitate user acceptance testing (UAT) to validate that the implemented solutions function as intended.
• Direct Support, Coaching and Training: Regarding the change network (Super Users, Key Users) guarantee that learning curves are well addressed.
• Assess Adoption and Proficiency of Changes Within the Organization: In compliance with the applications change management approach and methodology.
• Monitoring and Reporting: After implementation, monitor the performance of solutions and report on their effectiveness, adjusting as necessary to optimize outcomes.

What We Offer

• Exciting transformation role to work closely together with key business stakeholders to realize Trivium’s Transformation through the implementation and improvement of a set of Applications.

Requirements for the job

Education & Training / Skills

• Degree in Business Management or Computer Science.
• Fluent in English (written / spoken)
• Communications skills knowing that the role will interact with end users, developers and applications vendors, business’ 3rd parties, and organizational leaders. This includes active listening, written communication, and verbal communication.
• Problem-Solving skills as the role must be an expert at identifying problems and developing successful solutions (analytical thinking and the ability to assess various options before making decisions).
• Critical Thinking: Ability to analyze information, evaluating data and processes, to make or recommend informed decisions or improvements.
• Adaptability: Flexibility and willingness to adapt strategies and solutions to a dynamic and evolving business environment.
• Technical experience: Solid understanding of technology applications and data analysis tools, and how they can be leveraged to improve business operations.

Experience

• +5 years in applications (ERP / MES / SPC / Scheduling).
• +5 years in manufacturing companies.
• +5 years Project Management.
• Microsoft Office tools.
• Familiarity with Project Management Software (MS Project, JIRA, Celoxis, Monday, etc.)

Competencies

• Ability to communicate with all levels within the organization.
• Ability to influence decision-making.
• Ability to manage priorities and deliver on time.
• Ability to think analytically, critically and creatively to solve business challenges
• Team player