IT Analytics Lead

Brookshire Grocery Company; United States; On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive medical, vision, dental coverage

Paid time off

401(k) plan

Employee discounts

Scholarships and educational support

Access to outdoor recreation area

Job summary

A regional grocery retailer based in Tyler, Texas, is seeking an analytics professional to lead the development and implementation of data strategies within the IT department. Responsibilities include overseeing data collection, monitoring key IT services, and integrating advanced analytics to enhance service performance. Ideal candidates will have a Bachelor's degree and significant experience in data analytics and IT management, with development of dashboards and metrics as key duties.

Qualifications

• 6 or more years of related experience.
• Partners must be 21 years of age or older to drive for Company business.

Responsibilities

• Oversee the collection, processing, and analysis of IT data.
• Develop and maintain executive-level dashboards.
• Implement advanced analytics techniques.

Skills

Advanced knowledge of Microsoft Office applications

Advanced knowledge of data analytics tools

Intermediate knowledge of Artificial Intelligence

Ability to lead and motivate others

Strong negotiation skills

Education

Bachelor’s degree in a related field

Tools

SAP reporting

PowerBI

Azure Data Factory

Snowflake

Job description

3 days ago Be among the first 25 applicants

At Brookshire Grocery Company (BGC), we’re not just about business—we’re about building a community where you can thrive. Based in Tyler, Texas, BGC operates over 215+ stores across Texas, Louisiana, Arkansas, and Oklahoma. Our five unique banners—Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's—create a vibrant retail experience.

We’re all about creating a workplace where you can thrive. You matter, your contributions are celebrated, and your future is unlimited. Whether you’re launching your career or ready to level up, you’ll find a supportive team, endless growth opportunities, and a chance to make an impact.

Here’s What Sets Us Apart

• Wellness that works for you: Comprehensive medical, vision, dental, and prescription coverage.
• Flexibility and freedom: Paid time off to relax, recharge, and enjoy life.
• Ownership that empowers: 401(k) plan to help you build a solid future that the Company contributes to.
• Savings for your lifestyle: Exclusive employee discounts on the things you need most.
• Investing in your dreams: Scholarships and educational support to fuel your growth.
• Adventure awaits: Access to a 205‑acre outdoor recreation area for unwinding, connecting, and having fun.

Job Summary

Responsible for the analytics function within the IT department, overseeing the development and implementation of data analytics strategies, tools and technologies within the IT organization.

Essential Duties and Responsibilities

• Oversee the collection, processing, and analysis of IT data to identify trends, inefficiencies and opportunities for cost reduction, improved performance and service reliability.
• Develop and maintain executive‑level dashboards, performance metrics and reports to monitor key IT services, infrastructure health, security and system performance.
• Collaborate with IT management and other departments to ensure data‑driven insights align with business objectives and inform strategic decisions.
• Integrate Artificial Intelligence to optimize and innovate data analytics processes.
• Perform root cause analysis for recurring IT issues, service disruptions and other operational challenges.
• Implement advanced analytics techniques, such as predictive analytics and machine learning models, to forecast IT needs and enhance proactive problem‑solving.
• Ensure the data governance framework is adhered to, maintaining data quality, security and compliance.
• Manage the integration of new analytics tools, platforms and technologies to improve reporting capabilities and IT service management.
• Communicate complex data insights and technical findings in a clear, actionable manner to both technical and non‑technical stakeholders, including leadership.
• Work with IT teams to improve system performance based on data insights and guide decision‑making around resource allocation and capacity planning.
• Monitor industry trends in IT analytics and apply best practices to enhance the organization’s analytics capabilities.

Knowledge, Skills and Abilities

• Advanced knowledge of Microsoft Office applications including Excel, Access, Word, Outlook and PowerPoint.
• Advanced knowledge of data analytics tools, trends and capabilities.
• Intermediate knowledge of Artificial Intelligence and its integration into data analytics processes.
• Advanced knowledge of self‑service reporting tools.
• Advanced knowledge of data structures, database management and data governance principles.
• Intermediate knowledge of SAP reporting and transactional applications.
• Basic mathematical skills.
• Ability to absorb and guide new cloud functions including Snowflake, Azure Data Factory and PowerBI.
• Ability to lead and motivate others.
• Strong negotiation skills.
• Ability to work in a highly creative, driven manner.
• Ability to quickly adapt to new work structures, environments and processes.
• Ability to communicate effectively in written and verbal form.
• Ability to comprehend and interpret information.
• Ability to prepare reports and business correspondence.
• Ability to research information, establish facts and draw valid conclusions.
• Ability to learn new technology systems, methods and processes.
• Ability to reason, form concepts and recognize and solve problems.
• Ability to analyze information.
• Ability to show information in presentation or diagram form.
• Ability to maintain confidentiality regarding sensitive information.
• Ability to occasionally travel to off‑site and out‑of‑town locations with possible overnight stays.
• Ability to work flexible schedules including nights, weekends and holidays.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.

Education, Experience and Qualifications

• Bachelor’s degree in a related field and six or more years of related experience; or an equivalent combination of education and/or experience.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.

Physical Demands

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Frequently required to talk and hear.
• Frequently required to use hands for reaching, touching or handling.
• Frequently required to use fine finger movements (e.g. sorting and typing).
• Frequently required to sit for long periods of time.
• Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.
• Occasionally required to bend, kneel or squat.
• Occasionally required to stand or walk.
• Occasionally required to drive.
• Attendance at work is required.

Work Context and Environment

• Work is generally performed in an office environment with occasional visits to retail stores.
• Quiet to moderate noise level.

Ready to find your place? BGC is “A Career Where You Belong.”

Brookshire Grocery Company strives to provide a safe, drug and alcohol‑free environment for its partners and customers. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information or military status and any other trait protected by law.