IT Administrator - Sr. Communications Specialist

Infinity Systems Engineering, LLC; Colorado Springs (CO); On-site; USD 96,000 - 104,000; Full time

Benefits offered by this job

Health benefits

Three weeks of vacation

401(k) plan

Education reimbursement

Profit sharing

Paid sick leave

Flexible spending account

Job summary

Infinity Systems Engineering, LLC in Colorado Springs seeks an IT Administrator - Sr. Communications Specialist to manage servers, networks, and software applications across Buildings 712 and 820.

You will be the primary contact for NIPR, SIPR, and unclassified phone systems, ensure security, and support end users. This full-time role requires a Top Secret with SCI, 3+ years IT experience, and hands-on expertise with VMware/Hyper-V, AWS/Azure, and disaster recovery.

Qualifications

• Bachelor’s degree in computer science, IT, telecommunications, or related field.
• 3+ years of IT administration or related experience.
• Active Top Secret with SCI capability.
• Proficiency with routers, switches, and firewalls.
• Experience with NIPR, SIPR, and unclassified phone systems.
• Knowledge of backup and disaster recovery solutions.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Install, configure, and maintain server hardware and software.
• Monitor system performance and ensure availability of IT services.
• Perform updates and patches to OS and applications.
• Manage network infrastructure including LAN, WAN, VPN, and wireless.
• Provide end-user technical support and onboarding/training.
• Maintain documentation of IT processes and guides.
• Enforce IT security policies and respond to incidents.
• Lead IT projects and coordinate with cross-functional teams.
• Manage IT asset inventory and licenses.
• Test and update disaster recovery procedures.

Skills

Network protocols

Routers & switches

Virtualization

Cloud services

IT security tools

NIPR/SIPR troubleshooting

Backup & disaster recovery

Analytical skills

Communication skills

Independent worker

Team collaboration

On-call responsibilities

Detail oriented

Education

Bachelor’s degree or equivalent

Tools

VMware

Hyper-V

AWS

Azure

Firewalls

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

IT Administrator - Sr. Communications Specialist

DISS Full Time Colorado Springs, CO, US

3 days ago Requisition ID: 1972

Salary Range: $96,000.00 To $104,000.00 Annually

Infinity’s niche in the aerospace and defense industry is specialized solutions that help bridge the gap between space and ground. This is no small task, and we owe our success to our team who help us fulfill our mission of leveraging the strength of our people and our partners to deliver innovative, intelligent solutions that solve complex challenges. There is always a place at Infinity for a motivated, capable individual seeking a career to better the world. We prioritize supporting our team through exceptional benefits, work-life balance, and structured career development. At Infinity, WE ARE MORE – now, come be more with us!

Job Summary:

The IT Administrator - Sr. Communications Specialist is responsible for managing and supporting the organization's IT infrastructure, including servers, networks, and software applications, and for maintaining and overseeing the networking infrastructure for Buildings 712 and 820. This role involves serving as the primary point of contact for all NIPR, SIPR, and unclassified phone troubleshooting, updates, and system refreshes, maintaining system integrity, ensuring network security, providing technical support to end-users, and implementing IT policies and procedures to enhance overall efficiency. The IT Administrator will lead IT equipment installations and upgrades, manage IT inventory, collaborate with the IT team to identify and resolve technical issues, manage IT projects, and support the organization’s technological needs.

Key Responsibilities:

• System Management :
• Install, configure, and maintain server hardware and software.
• Monitor system performance and ensure the availability and reliability of IT services.
• Perform regular updates and patches to operating systems and applications.
• Network Administration :
• Manage and support network infrastructure, including LAN, WAN, VPN, and wireless networks.
• Monitor network performance and troubleshoot connectivity issues.
• Implement network security measures to protect against unauthorized access and threats.
• User Support and Training :
• Provide technical support to end-users for hardware, software, and network-related issues.
• Assist with onboarding and training new employees on IT systems and best practices.
• Maintain documentation of IT processes, user guides, and troubleshooting procedures.
• Security and Compliance :
• Implement and enforce IT security policies, procedures, and best practices.
• Monitor and respond to security incidents and breaches, ensuring timely resolution.
• Maintain compliance with relevant regulations and standards (e.g., HIPAA, GDPR).
• IT Project Management :
• Assist in planning and executing IT projects, including system upgrades and new technology implementations.
• Collaborate with team members to identify and recommend improvements to IT processes and infrastructure.
• Manage inventory of IT assets, including hardware and software licenses.
• Backup and Recovery :
• Implement and maintain data backup and recovery procedures to ensure data integrity and availability.
• Regularly test and update disaster recovery plans.

Qualifications:

• Education: Bachelor’s degree in computer science , Information Technology, Telecommunications, or a related field or equivalent combination of education and experience.
• Experience: 3+ years of experience in IT administration or a related role.
• Clearance:Active Top Secret with SCI capability
• Skills:
• Proficiency in network protocols and hardware (routers, switches, firewalls).
• Familiarity with virtualization technologies (e.g., VMware, Hyper-V) and cloud services (e.g., AWS, Azure).
• Experience with IT security tools and best practices.
• Proven ability to troubleshoot and resolve technical issues related to NIPR, SIPR, and unclassified phone systems.
• Knowledge of backup and disaster recovery solutions.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team-oriented environment.
• Flexibility to support cross-functional duties and emergency on-call responsibilities.
• Detail-oriented with strong organizational skills.

Certifications (Optional but Preferred):

• CompTIA Network+ or Security+
• Certified Information Systems Security Professional (CISSP)

Physical Requirements:

• Ability to lift and carry equipment weighing up to 50 lbs.
• Ability to perform tasks such as connecting cables, installing hardware, and setting up workstations.
• Standing, sitting, and bending for extended periods.

Work Schedule:

This is a full-time position, typically working 40 hours per week. Overtime may be required depending on operational needs.

Infinity Benefits

• Company Culture. Infinity firmly believes that our success is due to the happiness and personal satisfaction of our employees.
• Health Benefits. Infinity covers 100% of the monthly medical and dental premiums for you and your family.
• Rest and Relaxation. Enjoy three weeks of vacation, with the flexibility to use vacation hours in advance before fully accrued.
• Health and Wellness. In addition to vacation, we provide sick leave, plus Flex-Spending Account (FSA) options for medical and dependent care.
• Prepare for the Future. Our 401(k) plan includes company contributions, without requiring matching, along with access to free professional financial planning services.
• Education and Professional Development. We invest in our team’s growth with our Education Reimbursement Program, supporting your career advancement.
• Profit Sharing Plan. Our employees are key to our success, which is why all eligible team members receive an annual payout through our Profit-Sharing Plan.

Anticipated Close Date: Applications are anticipated to remain open for a minimum of 4 calendar days from the date this position is posted. The application period may be extended based on recruitment needs. Applicants are encouraged to apply promptly.