ISV Partner Manager

RXinsider LTD.; Solon (IA); On-site; USD 94,000 - 151,000; Full time

Benefits offered by this job

Health & Wellness

Internal Mobility

Career Development

Inclusive Workplace

Work-Life Balance

Global Mobility

Job summary

Epicor is seeking an ISV Partner Manager to nurture strategic relationships with Independent Software Vendors and coordinate operational, commercial, and go-to-market activities. This role connects Epicor with partner ecosystems to deliver shared customer value and align roadmaps across product, marketing, sales, and finance teams.

The ideal candidate is highly collaborative, relationship-driven, and able to influence without direct authority, guiding renewals, licensing, and enablement to

Qualifications

• Experience in software partnerships or related cross-functional roles.
• Strong relationship management and communication skills.
• Ability to influence teams without direct authority.

Responsibilities

• Manage a portfolio of strategic ISV relationships, serving as a key point of connection between Epicor and third-party software partners.
• Coordinate day-to-day partner operations, including licensing, fulfillment, billing, renewals, sales support, and issue resolution.
• Help ensure Epicor and ISV partners operate in alignment with contractual commitments, working closely with Legal, Procurement, Finance, and other stakeholders.
• Bring cross-functional teams together across Product, Product Marketing, Sales, Business Operations, and Finance to support partner priorities and successful execution.
• Coordinate go-to-market activities for partner solutions, including sales enablement, marketing alignment, and internal readiness.
• Facilitate alignment around product roadmaps, releases, and changes that may affect shared customers or the broader partnership.
• Participate in evaluating and onboarding new ISV partners, building the knowledge and experience to take on greater ownership of strategic partnership development over time.

Skills

Partnerships

Product management

Account management

Strategic partnerships

Cross-functional collaboration

Job description

Bring your partnership expertise to a role where collaboration turns third-party software into meaningful customer value. As an ISV Partner Manager, you will manage strategic relationships with Independent Software Vendors whose solutions Epicor brings to market alongside our own. You will be responsible for coordinating the operational, commercial, and go-to-market activities that keep these partnerships moving forward, from contracts and renewals to sales enablement and roadmap alignment. We are seeking someone who is relationship-driven, highly collaborative, and skilled at influencing across teams to create long-lasting success for Epicor, our partners, and our customers.

What you will be doing:

• Manage a portfolio of strategic ISV relationships, serving as a key point of connection between Epicor and third-party software partners.
• Coordinate day-to-day partner operations, including licensing, fulfillment, billing, renewals, sales support, and issue resolution.
• Help ensure Epicor and ISV partners operate in alignment with contractual commitments, working closely with Legal, Procurement, Finance, and other stakeholders.
• Bring cross-functional teams together across Product, Product Marketing, Sales, Business Operations, and Finance to support partner priorities and successful execution.
• Coordinate go-to-market activities for partner solutions, including sales enablement, marketing alignment, and internal readiness.
• Facilitate alignment around product roadmaps, releases, and changes that may affect shared customers or the broader partnership.
• Participate in evaluating and onboarding new ISV partners, building the knowledge and experience to take on greater ownership of strategic partnership development over time.

What you will likely bring:

• Experience in software partnerships, product management, account management, strategic partnerships, or another highly cross-functional role.
• Strong relationship management skills, with the ability to build trust and work effectively with both internal stakeholders and external partners.
• Demonstrated ability to influence teams and move initiatives forward without direct authority.
• Strong communication, organization, and coordination skills, with the ability to manage multiple partner priorities at once.
• A collaborative, customer-focused mindset and the ability to connect business, operational, and go-to-market considerations.

What could set you apart:

• Direct experience managing Independent Software Vendor partnerships as an ISV Partner Manager, ISV Alliance Manager, or similar role.
• Experience within ERP, enterprise software, or a mature software partner ecosystem, including exposure to licensing, fulfillment, billing, renewals, and bringing third-party solutions to market.

About Epicor

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We’re Proactive, Proud, Partners.

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that foster innovation and celebrates partnership.
• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
• Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.

We are an equal-opportunity employer.

Range:

Minimum: $94,000 USD Maximum: $151,000 USD

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.