iStore retail Associate - Charlotte Douglas International Airport

Paradies Lagardère; Charlotte (NC); On-site; USD 17,000 - 24,000; Part time

Job summary

Paradies Lagardère at Charlotte Douglas International Airport is seeking a Sales Associate for the iStore. You will greet customers, help them find tech products, demonstrate features, and drive sales in a fast-paced airport environment.

The role offers a base pay with commission and requires flexible availability, including mornings, evenings, weekends, and holidays. Previous retail or customer service experience is preferred.

Qualifications

• Previous sales or customer service experience is preferred.
• Passion for technology and helping customers.
• Strong communication and interpersonal skills.
• Ability to work well in a fast-paced retail environment.
• Flexible availability including early mornings, evenings, weekends, and holidays.
• Must pass airport background checks and obtain required security badges.

Responsibilities

• Greet and welcome customers with energy and enthusiasm.
• Provide personalized service to help customers find tech products that fit their needs.
• Demonstrate and explain features of headphones, smart devices, accessories, and more.
• Drive sales through suggestive selling, upselling, and product recommendations.
• Meet or exceed sales targets and performance goals.
• Operate point-of-sale systems accurately for purchases and returns.
• Maintain merchandise displays and ensure store cleanliness.
• Follow airport safety, security, and operational procedures.

Skills

Customer service

Tech passion

Communication

Team player

Flexible availability

Job description

Sales Associate – iStore (Charlotte Douglas International Airport)

Company: Paradies Lagardère

Location: Charlotte Douglas International Airport, Charlotte, NC

Starting Pay: $15/hour + Commission

Employment Type: Part-Time or Full-Time

What You’ll Do

• Greet and welcome customers with energy and enthusiasm
• Provide exceptional, personalized service to help customers find tech products that fit their needs
• Demonstrate and explain features of headphones, smart devices, accessories, and more
• Drive sales through suggestive selling, upselling, and product recommendations
• Meet or exceed sales targets and performance goals
• Operate point-of-sale systems accurately for purchases and returns
• Maintain merchandise displays and ensure store cleanliness
• Follow airport safety, security, and operational procedures

What We’re Looking For

• Previous sales or customer service experience (preferred)
• Passion for technology and helping customers
• Strong communication and interpersonal skills
• Ability to work well in a team-oriented, fast-paced retail environment
• Flexible availability, including early mornings, evenings, weekends, and holidays
• Must pass airport background checks and obtain required security badges

Key Competencies

• Customer Focus: Build relationships and tailor solutions to customer needs
• Effective Communication: Clear, professional, and engaging interaction across all audiences
• Situational Awareness: Adapt behavior and service style based on customer and store dynamics
• Tenacity: Stay motivated and goal-oriented, especially when facing challenges

What We Offer

• Competitive base pay + commission opportunities
• Unique airport retail experience and high customer trafficCareer advancement through training and promotion pathways
• A supportive, diverse, and inclusive work environment
• Access to innovative tech products and brand education

Start your journey with Paradies Lagardère and grow your career at the iStore.