IS Application Analyst - Epic Resolute Hospital Billing

South Shore Health; Weymouth (MA); Hybrid; USD 59,609 - 140,410; Full time

Job summary

South Shore Health seeks an experienced Epic Resolute Hospital Billing Analyst to join our IS team. Location options include Weymouth office, hybrid in-person/remote, or fully remote for MA residents. Responsibilities include developing workflows, configuring systems, and training staff on Epic Resolute Hospital Billing.

The role reports to the Access & Revenue IS Manager and requires strong communication, analytical, and problem-solving skills within healthcare IT.

Qualifications

• 2+ years of directly-related business applications experience.
• Knowledge and experience with health care information systems or workflows common in physician practices across varied specialties.
• Analytical and technical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems.
• IT or operational experience in hospital coding/billing/claims/contracts is a plus.
• Demonstrated knowledge of clinical documentation and orders databases, data conversion models, workflows, master files, category lists, synonyms and preference lists.
• Proficiency or certification in Epic applications: Epic Resolute Hospital Billing; Epic Contract Maintenance also preferred.

Responsibilities

• Develop workflows, system configurations, change documentation, and training staff on Epic Resolute Hospital Billing applications functionality.
• Analyze procedures and problems within manual/automated health care systems; report findings and recommend options for resolutions.
• Formulate system scope and objectives.
• Act as a liaison with all areas of the hospital, utilizing the software application, conducting meetings to determine future enhancements, and preparing and maintaining related documentation.

Skills

Communication skills

Process modeling

Web technologies

SDLC

Quality assurance

Systems analysis

Problem solving

Microsoft Office

Education

Bachelor's degree in Computer Science or related field

Tools

Epic Resolute Hospital Billing

Epic Contract Maintenance

Job description

If you are an existing employee of South Shore Health then please apply through the internal career site.

Requisition Number

R-23128

Facility

LOC0014 - 549 Columbian Street, 549 Columbian Street Weymouth, MA 02190

Department Name

SHS IT Revenue Cycle

Status

Full time

Budgeted Hours

40

Shift

Day (United States of America)

South Shore Hospital, southeastern Massachusetts's leading provider of emergency, acute, and outpatient care, is seeking an experienced Epic Resolute Hospital Billing Analyst to join our IS team. Reporting to the Access & Revenue IS Manager, the successful candidate will develop workflows, system configurations, change documentation, and train staff on Epic Resolute Hospital Billing application functionality. The location of this role is flexible, with work able to be conducted from our office in Weymouth, or hybrid in-person/remote, or fully remotely (must live in MA if fully remote).

Compensation Pay Range

$59,609.13 - $140,410.66

Responsibilities

• Develop workflows, system configurations, change documentation, and training staff on Epic Resolute Hospital Billing applications functionality.
• Analyze procedures and problems within manual/automated health care systems; report findings and when applicable recommend options for resolutions.
• Formulate system scope and objectives.
• Act as a liaison with all areas of the hospital, utilizing the software application, conducting meetings to determine future enhancements, and preparing and maintaining related documentation.

Skills & Abilities

• Excellent written, verbal, and interpersonal communication skills.
• Ability to use standard flowcharting tools and techniques to create and maintain business process and functional flow charts.
• Proficient knowledge of web-based technologies, processes, and analytics.
• Ability to deliver IT solutions through the entire systems development lifecycle (requirements, design, build, test, deploy, and support).
• Ability to employ software quality assurance and testing concepts, techniques, industry best practices, tools and standards.
• Ability to employ systems analysis concepts, techniques, industry best practices, tools and standards.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Excellent skills in dealing with unstructured problems that affect efficiency and effectiveness of customers.
• Basic knowledge of standardized improvement methodologies.
• Proficiency in Microsoft Office including Word, Excel, and Power Point required.

Qualifications

• Bachelor's degree in Computer Science or related field preferred.
• 2+ years of directly-related business applications experience.
• Knowledge and experience with health care information systems or knowledge of processes and workflows common in physician practices across varied specialties combined with advanced computer skills.
• Understanding of current business practices and computing systems, interfaces and hospital and medical group practice standard software including computer systems and methods utilized in structuring and preparing input data for computer applications.
• Analytical and technical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems.
• IT or operational experience in one or more of the following areas is a plus: Hospital Coding, Hospital Billing, Professional Billing, Claims, Contracts.
• Demonstrated knowledge of clinical documentation and orders databases, data conversion models, workflows, master files, category lists, synonyms and preference lists.
• Proficiency or certification in Epic applications: Epic Resolute Hospital Billing. Epic Contract Maintenance also preferred.

Mon - Fri: 40 Hours