IRS Resolution Specialist — Enrolled Agent

Priority Tax Relief; Spokane (WA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Additional employee benefits

Job summary

Priority Tax Relief in Spokane is seeking an Enrolled Agent (EA) to manage and resolve client tax cases with direct IRS representation. This role demands independent analysis, full ownership of case strategy, and clear IRS communications from review to resolution.

You will handle financial prep, strategy development, and ongoing client updates while collaborating with Client Services, Sales, and Tax Preparation teams.

Qualifications

• Strong knowledge of tax resolution processes and IRS procedures.
• Ability to analyze financial situations and develop effective resolution strategies.
• Excellent verbal and written communication skills.
• Ability to manage multiple cases and deadlines independently.
• Close attention to detail and organizational skills.
• Ability to work both independently and collaboratively within a team.

Responsibilities

• Prepare, review, and finalize client financial documentation and collection information statements.
• Develop and execute tailored resolution strategies based on client financial circumstances.
• Communicate directly with clients to explain options, set expectations, and obtain approvals.
• Represent clients before the IRS and manage all IRS communications.
• Move cases strategically from review through submission to final resolution.
• Close cases with ACS and ensure all IRS requirements are satisfied.
• Maintain accurate documentation, case updates, and workflow progression.
• Collaborate cross-functionally with Client Services, Sales, and Tax Preparation teams.
• Provide guidance and support to EA Assistants.
• Stay current on IRS procedures, tax laws, and resolution programs.
• Maintain confidentiality and ensure regulatory compliance standards.

Skills

Tax resolution processes

IRS procedures

Analytical thinking

Communication skills

Time management

Independent work

Education

Associate degree

Job description

Priority Tax Relief in Spokane is seeking an Enrolled Agent (EA) to manage and resolve client tax cases with direct IRS representation. This role demands independent analysis, full ownership of case strategy, and clear IRS communications from review to resolution.

You will handle financial prep, strategy development, and ongoing client updates while collaborating with Client Services, Sales, and Tax Preparation teams.