IRP RN - Clinical Call Center

The Ohio State University Wexner Medical Center; Columbus (OH); On-site; USD 41,328 - 61,992; Part time

Job summary

A leading educational health facility in Columbus is seeking a part-time Clinical Call Center Triage RN. This role involves managing telephone call assessments and providing follow-up assistance for patients. Candidates must have a Bachelor’s Degree in Nursing and prefer those with oncology experience. The position offers an opportunity to work in a dynamic healthcare environment.

Qualifications

• Experience in telephone assessment and management preferred.
• Degree in Nursing from an accredited nursing program required.
• Current Ohio license or interim permit.

Responsibilities

• Manage telephone calls and complete initial call assessments.
• Document assessments in the electronic medical record.
• Assist in resolving post-discharge or post-procedure calls.

Skills

Telephone assessment and management

Basic PC and keyboard skills

Education

Bachelor’s Degree in Nursing

Oncology Nursing Certification (OCN)

Job description

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Position Scope/Summary

The James Clinical Call Center Triage RN is responsible to be the primary responder to manage telephone calls within the defined scope of practice as established by the Ohio Board of Registered Nursing for established James patients. The James Clinical Call Center Triage RN is responsible to complete an initial call assessment and then triage the call based on the assessment. The James Clinical Call Center Triage Nurse is responsible to document the assessment and management of the call into the organizational electronic medical record. The nurse will be responsible to follow up and assist in resolving post-discharge or post-procedure calls that require additional intervention after initial post-discharge/post-procedure call completed. They will also be the clinical resource for James scheduling staff for referral based needs.

Minimum Education Required

• Bachelor’s Degree in Nursing
• Oncology Nursing Certification (OCN)- preferred
• Minimum of 3-5 years’ nursing experience – preferable in an outpatient setting Basic PC and keyboard skills required.

Required Qualifications

• Experience in telephone assessment and management – preferred
• Degree in Nursing from a CCNE (Commission on Collegiate Nursing Education) or Accreditation Commission for Education in Nursing (ACEN) accredited nursing program required
• Current Ohio license or interim permit
• Three years of oncology experience required

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Thank you for your interest in working at Ohio State.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.

Details

• Seniority level: Mid-Senior level
• Employment type: Part-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care

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