IRIS Consultant

Centers for Independence; Milwaukee (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

A nonprofit organization is seeking an IRIS Consultant in Milwaukee, WI, to provide ongoing support to participants in the IRIS program. This role involves assisting individuals in self-directing their care services to achieve their long-term goals. The ideal candidate should possess a Bachelor's degree in a related field, strong interpersonal skills, and the ability to travel. Responsibilities include completing documentation, conducting home visits, and collaborating with community resources. This is a full-time position requiring a valid driver’s license and reliable transportation.

Qualifications

• Bachelor’s degree in social work, psychology, or human services preferred.
• One year of related experience required with a Bachelor’s degree.
• Valid driver’s license and vehicle liability insurance needed.

Responsibilities

• Provide ongoing support to IRIS program participants.
• Complete required documentation and reports accurately.
• Assist participants in self-directing services.

Skills

Interpersonal and communication skills

Ability to travel

Problem-solving abilities

Computer literacy

Flexibility

Education

Bachelor’s degree in social work or related field

High School Diploma or equivalent with experience

Tools

Laptop

Cell phone

Job description

IRIS Consultant

Job Details

Job Location

CFI Main Campus - Milwaukee, WI

Position Type

Full Time

Education Level

High School Diploma, HSED, GED or Equiva

Travel Percentage

Up to 50%

Job Category

Nonprofit - Social Services

Description

Job Purpose:

The IRIS Consultant is a professional position that provides ongoing support and assistance to participants enrolled in the IRIS program. The role of the IRIS Consultant (IC) is to assist participants in self-directing services that will meet their long-term care goals and life outcomes. These services are provided through a community-based network of supports chosen by the participants.

Essential Job Functions:

• Completes home visits and phone contacts in accordance with DHS guidelines to assist participants with self-directing services and to ensure the health and safety of participants. Travels in a three‑hour radius on a regular basis and farther distances between regions when needed to provide coverage for other ICs.
• Responsible for accurate and timely completion of Individual Support and Services Plans (ISSP), Critical Incident Reports (CIR), Notice of Actions (NOA), and all other required forms, assessments, and documentation as indicated by IRIS program policies and procedures.
• Directs collaboration between participants, natural supports, service providers, community resources, and others to assist participants in meeting their life outcomes.
• Provides assistance to other ICs during times of absences and provides training to new ICs as needed.
• Works effectively with participants in maintaining financial eligibility by keeping record of when Medicaid reviews are due and by assisting participants in completing forms, making copies of verification items, and submitting paperwork to the Income Maintenance (IM) department.
• Attends and participates in regularly scheduled phone conferences and face‑to‑face team meetings as required by the Regional Supervisor.
• Attends all DHS and CFI required orientation and trainings.
• Partners with the quality department to develop appropriate measures in support of program outcomes.
• Other duties as assigned.

Qualifications

Required Education, Experience, Certifications, Licensure and Credentials:

Minimum Required Education: Bachelor’s degree in social work, psychology, human services, counseling, nursing, special education, or a closely related field preferred. Or a high school diploma or equivalent with additional required experience.

Minimum Required Experience: One year of work experience related to the delivery of social services to the target groups served (intellectual disabilities, physical disabilities, and frail elders) with bachelor’s degree. Or four years of experience related to the delivery of social services to the target groups served (intellectual disabilities, physical disabilities, and frail elders).

Travel Type: Up to 50%

Required Valid Driver’s License: Valid driver’s license

Required Auto Insurance: Vehicle liability insurance in accordance with Agency policy

Knowledge, Skills, & Abilities:

• Must be able to travel in a three‑hour radius on a regular basis and farther distances between regions when needed to provide coverage for other ICs by personal vehicle within agency’s requirements or public transportation reliably.
• Ability to work independently with minimal supervision and use sound judgment in making independent decisions to effectively address needs and concerns.
• Ability to demonstrate flexibility and willingness to shift priorities in accordance with daily demands.
• Strong interpersonal and communication skills and ability to effectively interact with persons from a variety of different backgrounds and experiences in a professional and courteous manner.
• Skill and ability to seek solutions using appropriate methodologies. Problem solving ability to apply an appropriate combination of independent thinking, consultation with relevant staff and the collection of facts and data.
• Comprehensive knowledge of the range of needs of adults living in the community and the disability service providers in the region you serve.
• Ability to use a laptop computer, cell phone and other mobile equipment in order to work remotely and from a home-based office.
• Accountability & Dependability: Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.
• Ethics & Integrity: Earns others’ trust and respect through consistent honesty and professionalism in all interactions.
• Must be able to work in a fast‑paced environment.
• Access to reliable personal vehicle.

Physical Requirements, Visual Acuity, and Work Conditions:

Physical Requirements

Must be able to communicate with participants, providers, and staff in an effective manner via the telephone, in person, and electronically. Occasionally ascends/descends stairs at various client residences to complete home visits. The person in this position needs to move about inside the participant’s residence and must be able to make observations of the participant and home environment during home visits. While in the community, the person in this position regularly documents participant home visit information on their laptop and must be able to use a cell phone to contact participants, staff, supervisors, etc. Must be able to detect smells to address participant health concerns and concerns related to the participant’s home environment.

Visual Acuity

The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal.

Working Conditions

Travel outside to conduct home visits that may or may not meet general public standards of cleanliness and safety, including smoking and pets. Regular hours are 8:00am–4:30pm, however may require some flexibility outside of these hours.