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WCG Clinical, Inc. is seeking an administrative specialist to support data collection, document management, and client reporting. You will handle duties for the Board and clients, ensuring accuracy and confidentiality while meeting tight deadlines.
The role emphasizes attention to detail, strong communication, and the ability to work both independently and within a team. Remote-friendly with US-based opportunities.
WCG delivers transformational solutions that accelerate clinical research and advance human health. We serve the experts, innovators, and pathfinders on the frontlines of science and medicine—empowering them to develop breakthrough therapies while ensuring the risks of progress never outweigh the value of human life. Together, we stimulate growth, maximize efficiency, and shape the future of clinical trials.
At WCG, we invest in our people because you are the driving force behind our mission. When you grow, our impact grows. When you thrive, research accelerates. We empower you to build a meaningful career while advancing the work that improves lives.
Comprehensive health and financial protection – Medical, dental, vision, life and disability insurance, 401(k) with company match, and flexible spending accounts
Resources that support your whole life – Employee assistance programs and work/life balance tools
Investment in your growth – Referral bonuses, tuition reimbursement, on-the-job training, certification assistance, and continuing education support
Time to recharge – Paid holidays, vacation, and sick time
Pathways forward – Career development opportunities across One WCG
We practice transparency in everything we do, including compensation. The salary range for this position reflects our commitment to fair, competitive pay based on your qualifications, experience, skills, education, and location. Together, we'll find the right fit for your expertise and our shared mission.
Responsibilities include, but are not limited to, supporting data collection, administrative duties, document management and analysis, client reporting, and problem resolution. This position will:
Provide administrative support to the Board and clients by preparing documents for review in accordance with company policies and requirements
Demonstrate the ability to work effectively with high volumes, rigid deadlines, and frequent changes
Specific job function requirements are outlined in the training curriculum and addenda supporting Step Level 1 development in this position. Each function is made up of multiple duties, with specific criteria attributed to each duty to measure proficiency. As proficiency is demonstrated, additional duties will be assigned for learning.
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required.
Ability to maintain and promote positive working relationships with clients (internal and external) by providing timely and professional service to their needs within the scope of company mission and accompanying requirements
Ability to detect errors in typing, spelling, grammar, syntax and punctuation
Ability to read and interpret documents such as research protocols, medical literature, safety information, operating and maintenance instructions
Ability to set priorities and manage time effectively
Provide support to Reviewers on a regular basis
Must be able to maintain confidentiality and professionalism regarding client information
Accurately and completely enter information in database
Proofread and distribute outgoing correspondence
Contribute to a positive, customer-oriented team environment
Resolve questions and problems effectively
Communicate to obtain information or clarify requests
Maintain work logs/reports as required by management
Mentor team members by teaching procedures, monitoring and proofing work, and providing constructive feedback as needed or requested
Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.
Attendance and punctuality are essential functions of the position
Two+ years of experience working in an administrative setting where proofing documents and attention to detail were essential elements of your job requirements
Must have strong analytical skills with a high degree of accuracy in a highly regulated industry
Advanced knowledge of Microsoft Word, Excel, Outlook, Databases and Adobe
Must be detailed oriented
Experience working with medical terminology (preferred)
Ability to work independently, utilize discretionary judgment, and be a pro-active team player
Communication – Proficient verbal and written communication skills. Willingness to share and receive information and ideas from all levels of the organization in order to achieve the desired results. Customer service skills
Teamwork – Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team
0-5%
USD $19.50 - USD $28.10 /Hr.
WCG is proud to be an equal opportunity employer – Qualified applicants will receive consideration for employment based on merit and without regard to race, color, national origin or ancestry, religion or creed, sex, sexual orientation, gender expression, gender identity, age, marital status, family or parental status, disability, genetic information, citizenship, veteran status, or any other legally recognized basis or status protected by federal, state, or local law. WCG complies with the Vietnam Era Veterans' Readjustment Act and Section 503 of the Rehabilitation Act. We promote a "One WCG" culture where all are welcome, respected, valued, and empowered to make a difference every day to advance clinical research.