IQ Supervisor

capstonecareersite; Cleveland (TN); On-site; USD 55,000 - 85,000; Full time

Job summary

Capstone CareerSite in Cleveland, TN is seeking a Vendor Compliance Supervisor to oversee a team of auditors and unloaders, ensuring accurate loading/unloading processes and adherence to compliance standards.

The role emphasizes daily monitoring of volumes, performance metrics, workload assignment, and collaboration with site leadership to drive efficiency and continuous improvement.

Responsibilities

• Monitor load counts and volume daily to ensure proper staffing levels
• Communicate and monitor performance metrics
• Assign workload to ensure efficiency
• Communicate violations and overall metrics with site leadership daily
• Validate violations prior to allowing loads to leave the facility
• All aspects of associate management including recruiting, training, ongoing coaching, and corrective action as needed in conjunction with the Vendor Compliance Manager
• Identify and recommend areas for improvement to the site management

Job description

Vendor Compliance Supervisor

Cleveland, TN

Job Summary

This role is a pivotal position which ensures the overall success and compliance of the auditing process. This role will oversee a team of associates who perform auditing and unloading functions with attention to detail and a focus on continuous improvement. This role will also work with the site management to ensure that the operation is effective, efficient, and safe and recommend areas of improvement.

Supervisory Responsibilities

• Supervises a team of Vendor Compliance Auditors
• Supervises a team of Unloaders

Essential Functions

• Monitor load counts and volume daily to ensure proper staffing levels
• Communicate and monitor performance metrics
• Assign workload to ensure efficiency
• Communicate violations and overall metrics with site leadership daily
• Validate violations prior to allowing loads to leave the facility
• All aspects of associate management including recruiting, training, ongoing coaching, and corrective action as needed in conjunction with the Vendor Compliance Manager
• Identify and recommend areas for improvement to the site management

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