iPhone System Reliability Engineer

Apple Inc.; Cupertino (CA); On-site; USD 150,000 - 278,000; Full time

Benefits offered by this job

Medical and dental coverage

Stock programs

Relocation assistance

Job summary

Apple Inc. in Cupertino, CA is looking for a Reliability Engineer on the iPhone system reliability team.

You will develop and perform novel test methodologies, lead failure analysis, and drive product improvements across design, manufacturing, and supplier technology. This high-visibility role requires cross-functional collaboration, data-driven decision making, and the ability to manage multiple projects with tight timelines while delivering robust, customer-focused solutions.

Qualifications

• Bachelor’s degree in engineering (mechanical, electrical, materials, etc.) or science with 3+ years of industry experience.

Responsibilities

• Drive reliability initiatives across cross-functional teams with data-driven decisions.

Skills

Collaborative attitude

Failure analysis

Tableau

Presentation skills

International travel

Reliability mindset

Python / R

AI/ML tools

Communication skills

Failure analysis techniques

Education

Bachelor’s degree in engineering or science

Master’s or PhD preferred

Tools

Tableau

Python

R

Job description

Cupertino, California, United States Hardware

Do you like to break things? Do you ever wonder what goes into making Apple products an amazing user experience? The engineers on Apple’s innovative reliability team are responsible for ensuring that our products exceed our customer’s expectations for robustness, durability, and reliability. We are looking for dedicated contributors who enjoy working on ground-breaking products and seeking to make them better through creation and execution of comprehensive test suites, identification of potential failure modes, and collaboration with design teams to drive product improvements. This particular position is on the iPhone system reliability team. In this highly visible and fast-paced role, you will be responsible for developing & performing novel test methodologies to validate the robustness of Apple products/sub-assemblies, materials, and supplier technology. In addition, you will lead failure analysis with our outstanding technology teams to establish root cause and corrective actions to ensure our products continue to surprise and delight our customers for years to come.

Description

In this role you’ll be working cross-functionally with product design, electrical, quality and manufacturing teams to develop and apply advanced reliability test methods, perform failure analysis, run risk assessments and contribute to data automation. Your impact will be felt across the product lifecycle—from early concept to mass production - helping us ship products that exceed user expectations for quality and reliability.

Responsibilities

• Drive reliability initiatives across cross-functional teams while championing data-driven decision making
• Solve complex technical problems with meticulous attention to detail and systematic root cause analysis
• Communicate effectively with all levels from technicians to executives, our perspective matters
• Manage multiple reliability projects simultaneously while maintaining high reliability standards and fast-paced testing timelines
• At times, complete tests and resolve problems in an unattended manner based on your leadership; demonstrate eagerness to go into uncharted territory and be the team trailblazer
• Deliver groundbreaking iPhone technologies with passion and a customer-first mindset

Minimum Qualifications

• Bachelor’s degree in engineering (mechanical, electrical, materials, etc.) or science with 3+ of industry experience
• Collaborative attitude and ability to cross-functionally work effectively
• Familiarity with failure analysis methodology to identify root cause
• Ability to make clear and concise slides/ presentations through Keynote, Excel, etc.
• Familiarity with tools such as Tableau for building dashboards
• Ability to travel internationally without restriction
• Demonstrate an unwavering passion for engineering products with exceptional reliability

Preferred Qualifications

• Master’s degree or PhD in engineering (mechanical, electrical, materials, etc.) or science (new college graduate)
• Statistical experience such as Weibull, JMP, or familiarity with accelerated test models
• Excel at building and maintaining reliability data dashboards on Tableau that drive informed decision making
• Proficient in using Python, R or other languages to for extracting data and performing reliability analysis
• Experience in adopting emerging AI/ML tools to streamline workflow and identify opportunities for automation
• Excellent written and verbal communication skills for audiences ranging from technicians to senior executives
• Familiarity with Failure Analysis techniques (Optical Microscopy, X-ray/CT, Scanning Electron Microscopy/Energy Dispersive Spectroscopy, etc.), and the ability to use failure analysis methodology to derive a root cause of failure
• Experience in spirited collaboration between multidisciplinary teams of engineers and scientists to solve complex electromechanical / mechanical design challenges

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $150,400 and $277,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Learn about reasonable accommodations for job applicants

Apple accepts applications to this posting on an ongoing basis.