Investor Reporting Supervisor

Carrington; Montpelier (VT); Remote; USD 100,000 - 115,000; Full time

Benefits offered by this job

Healthcare plans

401(k) match

Employee discounts

Training programs

Referral bonuses

Educational reimbursement

Foundation charitable support

Job summary

Carrington Mortgage Services seeks an Investor Reporting Supervisor to oversee monthly investor reporting, balance accounts, and mentor staff. You will manage complex reports, coordinate with trustees and investors, and drive process improvements across teams from onboarding new investors to final remittance.

The role requires 5+ years in investor accounting and at least 1 year of supervision, with a focus on accuracy, compliance, and timely communications.

Qualifications

• Five+ years of related investor accounting and reporting experience.
• One+ years of supervisory or team-lead experience.
• High school diploma or equivalent; Bachelor's degree preferred.

Responsibilities

• Review monthly reports and remittances and submit to the designated party by agreement, ensuring accuracy and deadlines.
• Monitor assignments to meet investor/trustee deadlines.
• Lead staff in resolving reporting issues and ensure compliance with policies.

Skills

Investor accounting

Reporting

Team leadership

Education

Bachelor's degree preferred

Job description

Come join our amazing team and work from home!

The Investor Reporting Supervisor will be responsible for the overall Investor Reporting function for assigned similar investor groups and responsible for assigning workflow and staffing appropriately to ensure contractual requirements are met on a monthly basis. Handles escalated Investor Accounting issues that occur to ensure that the accounts are balanced and in compliance. Will work on moderate to complex reporting projects, preparing and reviewing various financial papers, schedules, and reports related to the servicing of loans. The pay range for this position is 100k-115k plus Annual Bonus.

What you'll do:

• Review monthly reports and remittances and submit to the correct party designated by agreement (i.e. Trustee Master Servicer, etc.), ensuring the accuracy of the information and that the reports reach the appropriate party within the required deadline.
• Monitor assignments to ensure the deadlines to investors/trustees are met.
• Work with staff members to resolve any reporting issues with the trust, ensuring policies are enforced and ensuring the timeliness of compliance issues.
• Prepare complex reports, make independent judgement calls on how best to present the data to ensure compliance with requirements.
• Assist in carry out management responsibilities in accordance with the organization's policies and applicable laws, including hiring and training employees; planning, assigning and directing work; monitoring performance, rewarding and disciplining employees; addressing complaints and resolving problems.
• Communicate with investors on a regular basis regarding reporting and cash remittances.
• System setup for new investors/blocks based on pooling and servicing agreements
• Balance interim cash, borrower suspense and unapplied funds and ensure funds are in house from the prior servicer before boarding.
• Provide general support for special projects, providing information and resolving issues.
• Lead special projects, conduct the research, provide information and identify possible solutions.
• Continually review and recommend policy and procedure changes to improve processes.
• Train and mentor lower level staff to ensure compliance and growth of the staff.
• Review pooling and servicing agreements for all new deals and request new bank accounts based on the information in the agreement.
• Develop new processes and documentation to ensure processes can smoothly transition to analysts.
• Work with analysts to determine more efficient and simplified methods of reporting and reconciling.
• Sit in on interviews and provide feedback for performance review of staff.
• Perform other duties and projects as assigned.

What you need:

• High school diploma or equivalent work experience; Bachelor's degree in related field preferred.
• Five (5) plus years of related experience in investor accounting and reporting.
• One (1) or more years of Team Lead or supervisory experience.

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com .

What We Offer:

• Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses so you'll get the opportunity to work with friends (and get some extra cash in your pocket!).
• Educational Reimbursement.
• Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

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Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.