Core Areas of Responsibility
This role centers around four primary functions:
- Investor Outreach & Appointment Setting
- Capital Coordination & Funding Follow-Up
- Investor Experience & Ongoing Support
- Investor Administration & Data Management
Key Responsibilities
Investor Outreach & Engagement
- Conduct outbound outreach to prospective investors and follow up on inbound inquiries
- Schedule and facilitate introductory or clarity calls, and confirm appointment attendance
- Guide prospective investors through next steps with professionalism and confidence
- Reconnect with no-shows and dormant prospects
- Support capital closer position to ensure communication with investors are maintained
Capital Coordination & Funding
- Support investors through the subscription and funding process
- Follow up to finalize paperwork and ensure documentation is complete
- Coordinate capital activity including subscriptions, transfers, redemptions, and distributions with outside financial groups as necessary.
- Maintain accuracy in investor records and capital tracking systems
Investor Experience & Relationship Management
- Serve as a primary point of contact for investor communications
- Deliver a white-glove, high-touch experience from commitment through funding
- Respond promptly to investor inquiries, ensuring no question goes unanswered
- Onboard new investors with clarity and professionalism
- Support planning and execution of investor events and engagement initiatives
Administration & Systems
- Maintain and update CRM and investor database
- Track capital activity and investor lifecycle milestones
- Stay current on company offerings and investment structures
- Collaborate cross-functionally to ensure operational excellence
- Daily reporting of appointments, cancellations, etc
This Role Is Ideal For Someone Who:
- Has 3+ years of experience in inbound and outbound sales or customer service
- Demonstrates empathy and patience with those who may struggle with technology
- Is highly organized and detail-oriented
- Communicates with clarity, professionalism, and confidence
- Understands the importance of discretion and investor trust
- Thrives in a fast-paced, growth-oriented environment
- Is comfortable managing both relationship-building and administrative execution
This role offers hands-on exposure to investor communications, capital coordination processes, and client experience within a growing business.
Preferred Qualifications
- Pursuing or recently completed a degree in Finance, Business, or related field
- Strong communication and interpersonal skills
- High attention to detail and organizational ability