Investment Operations Specialist Lead

City National Bank; Newark (DE); On-site; USD 39,000 - 63,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) matching

Tuition reimbursement

Time off

Job summary

City National Bank is seeking an Investment Operations Specialist Lead to support the Trust Operations team and act as liaison with SEI Private Trust Company for transactions including corporate actions, mutual fund trades, and settlements.

The role involves supervising colleagues, ensuring regulatory compliance, and coordinating with brokers and investment managers to resolve issues and settle trades. Strong communication and leadership abilities are essential.

Qualifications

• Bachelor's degree or equivalent is required.
• 8+ years of securities experience, preferably in trust securities.
• Strong understanding of trust-securities operations regulations and procedures.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks with accuracy under pressure.

Responsibilities

• Serve as liaison between City National Bank and SEI Private Trust Company for corporate actions, fund trades, settlements and asset transfers.
• Supervise colleagues in Trust Operations and provide guidance as needed.
• Coordinate with Account Officers, brokers and Investment Managers to arrange settlement of securities.
• Review records and client agreements to ensure compliance with company standards.
• Process investment transactions and reconcile account information.
• Provide back-up for various functions as needed.

Skills

Verbal communication

Written communication

Lead position experience

Analytical ability

Client coordination

Risk awareness

Research ability

Education

Bachelor's degree or equivalent

Tools

Computer systems

Job description

INVESTMENT OPERATIONS SPECIALIST LEAD

WHAT IS THE OPPORTUNITY?

The Investment Ops Specialist Lead will support responsibilities assigned to the Trust Operations team. Position will serve as a liaison between City National Bank and SEI Private Trust Company for such transactions as Corporate Actions, Mutual Fund Trades, Trust Settlements and Asset transfers. Additionally, can support functions not processed by SEI Private Trust Company such as Document Imaging, Note Processing, Handling of physical securities and Fee Processing. The position can direct and assist in supervising colleagues in Trust Operations.

WHAT WILL YOU DO?

• Acts as a liaison with SEI Private Trust Company and other internal departments for review of
• Corporate Actions or reorganizations (i.e., tender offers, mergers, acquisitions, conversions, redemptions, stock splits, stock dividends and litigation) related to Trust Department securities. Notifies Trust Department Account Officers of voluntary corporate reorganizations not responded to.
• Resolves problems and discrepancies related to mutual fund transactions, including but not limited to incoming and outgoing transfers of mutual funds.
• Coordinates with Account Officers, brokers and Investment Managers to arrange for settlement of securities. Contacts brokers in order to resolve failed trade securities. Utilizes subsystems, entering and receiving information related to pending trades. Prepares various trust accounting entries designed to reflect trade activity on customer account statements. Processes incoming and outgoing wire transfers for trade settlement.
• Ensures negotiability of assets by maintaining complete knowledge of rules regulating securities transfers. Prepares Securities Transmittal Letters for physical assets. Receives instructions from Account Officers to transfer outgoing and incoming assets. Maintains responsibility as vault custodian for the non-officer portion of the dual custody program.
• Provides consultative support and acts as a resource for internal and external business partners;
• Responsible for processing investment transactions and reconciling account information;
• Coordinating information and trade instructions among various trade desks and operational areas
• Reviewing system records and client agreements to ensure company standards and client eligibility are met
• Able to verify accuracy, manage risk, resolve issues using multiple resources, account records and online systems
• Provides back-up for numerous functions when necessary

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

• Bachelor's Degree or equivalent
• Minimum 8 years of securities experience, preferably in trust securities.
• Minimum 8 years of experience with procedures, practices and regulations governing trust-securities operations.

Additional Qualifications

• Requires interpretation and analysis in understanding the nature of reorganizations and identifying Corporate Actions affecting customer accounts and in understanding the terms and negotiability of trade settlement confirmations.
• Ability to perform research and analysis of data related to the preparation of accounting and tax reporting entries, and interest/dividend payments as well as in encouraging resolutions of failed trade securities.
• Ability to deal with Investment Managers and brokers in difficult situations.
• Ability to interpret documentation written in a legal context
• Thorough understanding of and experience, using procedures, practices and regulations governing trust-securities operations.
• Computer systems experience preferred.
• Lead position experience preferred.
• Excellent verbal/written communication skills.
• Extreme flexibility, ability to handle a large volume of work which includes multiple tasks while maintaining accuracy.

WHAT'S IN IT FOR YOU?

*Compensation Starting base salary: $28.58 - $45.66 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.