Investment Operations Analyst

Members' Wealth; Media (Delaware County); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement savings plan

Job summary

Members’ Wealth seeks an Investment Operations Analyst to partner with the CIO on investment decisions, monitor client portfolios, and maintain accurate data. About 60% focus on investments and portfolio operations; 40% on client service and business operations, including processing, CRM maintenance, and recurring reporting.

You'll collaborate with the Client Concierge, gain direct access to leadership, and grow into more advanced responsibilities with guidance and feedback.

Qualifications

• 2–5 years of relevant experience preferred.
• Experience at an independent wealth management firm, RIA, custodian, or investment organization is especially helpful.
• Progress toward the CFA designation is welcome but not required.

Responsibilities

• Execute approved equity, ETF, mutual fund, and fixed-income trades and assist with portfolio rebalancing.
• Monitor portfolios for allocation drift, cash needs, and potential tax-management opportunities.
• Reconcile trading activity and work with custodians and teammates to resolve discrepancies.
• Occasionally assist with investment research and due diligence as priorities allow.
• Maintain accurate portfolio data and investigate reporting inconsistencies.
• Monitor investment performance and prepare portfolio reports for the CIO and advisors.
• Prepare investment analysis and materials for client meetings.
• Keep investment procedures organized and documented.
• Maintain workflows, track tasks and deadlines, and coordinate with teammates and custodians to bring requests to completion.
• Keep CRM records accurate and organized, including client and prospect information, contact records, and email distribution lists.
• Prepare recurring operational reports and dashboards to help the team track activity and outstanding work.
• Help teammates use Black Diamond, Salesforce, and related workflows effectively, and contribute practical improvements to reporting and routine processes.

Skills

Attention to detail

Interest in financial markets

Clear communication

Dependable follow-through

Excel proficiency

Education

Bachelor's degree

Tools

Black Diamond

Salesforce

Job description

At Members’ Wealth, we help successful individuals and families preserve what they’ve built, grow it thoughtfully, and create legacies that endure.

We bring investments, risk management, tax planning, and estate planning together into one coordinated strategy. We’re building a firm where talented people can develop meaningful careers while helping improve how we serve clients.

We’re looking for an Investment Operations Analyst who enjoys investing, working with data, and making processes run smoothly.

About the Role

You’ll work directly with our Chief Investment Officer to implement investment decisions, monitor client portfolios, and maintain accurate investment data.

Approximately 60% of your time will focus on investments and portfolio operations. The remaining 40% will support client service and business operations through processing, workflow coordination, CRM maintenance, and recurring reporting.

You’ll partner with our Client Concierge to keep work moving accurately behind the scenes, while the Concierge remains the primary point of contact for incoming client calls.

This role is designed for someone with relevant experience who is ready for greater responsibility, direct access to investment leadership, and room to grow. You’ll receive guidance and feedback while becoming increasingly independent in your day-to-day work.

What You’ll Do:

• Execute approved equity, ETF, mutual fund, and fixed-income trades and assist with portfolio rebalancing.
• Monitor portfolios for allocation drift, cash needs, and potential tax-management opportunities.
• Reconcile trading activity and work with custodians and teammates to resolve discrepancies.
• Occasionally assist with investment research and due diligence as priorities allow.

Investment Data & Reporting

• Maintain accurate portfolio data and investigate reporting inconsistencies.
• Monitor investment performance and prepare portfolio reports for the CIO and advisors.
• Prepare investment analysis and materials for client meetings.
• Keep investment procedures organized and documented.

Client Service & Business Operations Support

• Maintain workflows, track tasks and deadlines, and coordinate with teammates and custodians to bring requests to completion.
• Keep CRM records accurate and organized, including client and prospect information, contact records, and email distribution lists.
• Prepare recurring operational reports and dashboards to help the team track activity and outstanding work.
• Help teammates use Black Diamond, Salesforce, and related workflows effectively, and contribute practical improvements to reporting and routine processes.

Time-sensitive investment and client service needs will guide daily priorities. Reporting and improvement projects will be coordinated with leadership to keep the workload manageable.

What You Bring:

• 2–5 years of relevant experience preferred, including hands-on responsibility for trading, portfolio reporting, reconciliation, or investment operations.
• Experience at an independent wealth management firm, RIA, custodian, or investment organization is especially helpful.
• Experience with Black Diamond and Salesforce is highly desired.
• Strong Excel skills and comfort working with portfolio management software and financial data.
• Attention to detail and a consistent approach to checking your work.
• Interest in financial markets and curiosity about how things work.
• Clear communication, sound judgment, and dependable follow-through.
• A relevant bachelor’s degree or equivalent practical experience.

Experience with custodial platforms, account paperwork, or workflow automation is helpful. Progress toward the CFA designation is welcome but not required.

You don’t need experience in every responsibility listed. We value a strong foundation, ownership, and a willingness to learn.

This position offers a path toward greater responsibility in investment operations and portfolio implementation.

You’ll begin by learning our investment approach, systems, and procedures while taking responsibility for recurring trading, reconciliation, reporting, and client service workflows. As you demonstrate proficiency, you can oversee more complex workflows, contribute more investment analysis, and lead improvements to our investment platform.

Over time, potential next steps include a Senior Investment Operations Analyst or Investment Operations Manager role. For someone who develops the necessary research and investment skills, responsibilities may also expand toward portfolio management.

Growth will reflect your strengths, performance, and the firm’s needs. As investment responsibilities expand, we’ll revisit the balance of client service support. You’ll work directly with our CIO, receive regular feedback, and participate in career development conversations so expectations and next steps are clear.

What Success Looks Like:

Your trades and reports are accurate and timely. Portfolio data and CRM records are dependable. Paperwork and client requests move through to completion. You flag issues early, follow through on solutions, and help the team spend less time fixing recurring problems.

Over time, you become a trusted resource for investment operations and contribute practical improvements across the business.

Compensation:

• Base salary: $75,000–$95,000, depending on relevant experience and qualifications.
• Annual performance bonus: Target of 10% of base salary, based on individual and firm performance; payout is not guaranteed.
• Benefits: Health insurance and a 401(k) retirement savings plan are available to eligible employees.

Why Members’ Wealth?

You’ll work closely with experienced professionals, contribute to sophisticated client portfolios, and help shape how a growing independent firm operates.

Your ideas will have an audience, your contributions will be visible, and you’ll have opportunities to take on meaningful responsibility as your expertise develops.

Our values are simple: Preserve. Grow. Endure. Evolve.

If you enjoy accurate work, continuous learning, and contributing to a close‑knit team, we’d love to meet you.

Members’ Wealth LLC provides equal employment opportunity to all applicants and employees without regard to age, color, disability, gender, marital status, national origin, race, religion, sexual orientation, gender identity and expression, physical or mental disability, genetic predisposition or carrier status, or any other characteristic protected by law in accordance with all applicable federal, state, and local laws. Members’ Wealth LLC provides equal employment opportunity in all aspects of employment and employee relations, including recruitment, hiring, training and development, promotion, transfer, demotion, termination, layoff, compensation, benefits, and all other terms, conditions, and privileges of employment in accordance with applicable federal, state, and local laws.