Investment Management Services Associate

Glenmede Trust Co; Philadelphia (Philadelphia County); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits and insurance

Voluntary benefit choices

Commuter benefits

Generous paid time off

Job summary

Glenmede is seeking an Investment Management Services Associate in Philadelphia, operating in a hybrid role with three days in the office.

You will join the IMS team to support client service, trade processes, SMA operations, and account maintenance across private investments and banking services. The role emphasizes collaboration, data integrity, and efficient client outcomes in a boutique environment.

Qualifications

• 1-2 years of experience in financial services supporting operations, middle office, investor services, or related roles.
• Experience in data integrity, project coordination, and client service is a plus.
• Strong communication and collaboration skills.

Responsibilities

• Support investor services for private investments with cross-team coordination.
• Oversee SMA operations, including onboarding and reconciliations.
• Assist trade support, including trade matching and settlements.
• Help manage securities-based lines of credit and related banking services.
• Support relationship management with account maintenance and reporting.
• Contribute to firm-wide initiatives and process improvements.

Skills

Financial services

Operations

Middle office

Investor services

Communication

Attention to detail

Tools

DTC product suite

Charles River

DocuSign

Subscribe

Monday.com

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Investment Management Services Associate

Full Time Exempt Professional Philadelphia, PA, US

For more than 65 years, Glenmede’s independent ownership, innovation and unwavering commitment to our clients have made us a trusted partner for private wealth, endowment & foundation, and investment management clients.

Our people are invaluable. Through a team-oriented environment, your knowledge, expertise and varied backgrounds contribute to thoughtful innovation. Our culture fosters opportunities for continuous career growth and development in all areas of the organization. Working at Glenmede, you will experience the infrastructure and resources of a large firm combined with the client and employee focus of an independently owned boutique.

This position will operate in a hybrid work environment, 3 days per week in the office (Philadelphia, PA).

OVERVIEW:

The Investment Management Services Associate is a key member of the Investment Management Services (IMS) team at Glenmede. This dedicated group within the Product organization under the Platform Solutions department supports client service, trading, and investment teams in areas such as trade support, separately managed account (SMA) operations, private investment subscriptions, portfolio data integrity, banking services, and account maintenance. The IMS team leverages process expertise to reduce risk, improve the client experience, and enhance Glenmede’s efficiency and effectiveness. This role requires a high-performing individual with strong quantitative, analytical, communication, and collaboration skills, as well as a strategic mindset.

RESPONSIBILITIES:

Investor Services for Private Investments

• Facilitate the private investment process for clients and Relationship Management Teams by coordinating with stakeholders across Glenmede.
• Prepare private investment subscription packages using a third-party vendor, facilitate client review and execution of subscription documents, track and resolve KYC refreshes, and manage investor action items throughout the private investment lifecycle.

SMA Operations

• Coordinate daily operations for Glenmede's separately managed accounts program.
• Collaborate with investment and relationship management teams to facilitate client portfolio investments in SMA strategies and onboard new external strategies.
• Perform control tasks to ensure all workflows are completed accurately and as expected.
• Perform daily position and cash reconciliation of externally custodied accounts.
• Work closely with investment teams and external parties to troubleshoot discrepancies and ensure accurate data across investment systems.
• Complete month-end reconciliations of externally custodied accounts to ensure accurate reporting data and client statements.

Trade Support

• Contribute to trade support functions, including trade matching and settlement for Fixed Income and Equity orders.
• Serve as a liaison between trading teams, back-office operations, brokers, and custodians.
• Communicate with front office teams to address issues and proactively solve problems.

Banking Services

• Serve as the centralized point of contact for administration of securities-based lines of credit.
• Work internally and with third parties to ensure collateral control agreement obligations are implemented.

Relationship Management Services

• Support client service teams through implementing account maintenance changes and producing specialized cashflow reports.

Firm Building

• Engage in department-specific and firm-wide initiatives to complete corporate initiatives, projects, and business analysis supporting Glenmede’s strategic goals.
• Ability and willingness to contribute to the advancement of team, office and business capabilities. Perform other duties as required by position.

REQUIRED QUALIFICATIONS:

• 1-2 years of experience in financial services supporting operations, middle office, investor services, or related roles.

PREFERRED QUALIFICATIONS:

• Prior experience in a financial services role in any of the following areas:
  • Supporting middle office workflows such as trade support, fund reconciliation, alternatives investment subscription processes
  • Private investment subscriptions and AML/KYC oversight
  • Coordination and operational oversight of separately managed accounts
• Proficient in investment systems supporting equity trading, separately managed accounts (SMAs), as well as position and cash reconciliation
• Experience using DTC product suite, Charles River, DocuSign, Subscribe, Monday.com and other workflow management tools
• Ability to appropriately organize and prioritize tasks, coordinate with other members of the team, work well under pressure, and multi-task
• Professional demeanor and ability to communicate clearly, both orally and in writing
• Organizational and problem-solving skills with exceptional attention to detail and quality control
• Demonstrated aptitude for continual process improvement

Headquartered in Philadelphia, PA, Glenmede has 9 office locations in the US. For further information, please visit http://www.glenmede.com .

Our Benefits Overview:

• -Competitive health and welfare benefits, including company HSA contributions
• -Numerous voluntary benefit choices available
• -Company subsidized commuter benefits
• -Generous paid time off, including parental leave

Glenmede is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to any legally protected characteristics. To learn more about Glenmede’s policy on equal employment opportunity, please visit https://www.glenmede.com/equal-opportunity-employer/ .