Investment Associate

Northern Trust; San Diego (CA); On-site; USD 73,000 - 109,000; Full time

Job summary

Northern Trust in the United States seeks a Client Service professional to support wealth management clients, prepare presentations, and manage trade and documentation workflows. You will coordinate with Portfolio Advisors to understand client needs and ensure accurate, timely service and reporting.

The role involves processing client cash requests, performing account analyses, and maintaining documentation to support client relationships and regulatory compliance.

Qualifications

• 1+ year relevant work experience.
• Demonstrated interest in investments.
• Initiative, diligence and attention to detail; ability to manage priorities.

Responsibilities

• Prepares client materials and meetings, creates asset allocations, and reviews performance.
• Communicates with clients and Portfolio Advisors to understand needs and facilitate service changes.
• Collaborates with Client Service team to share information on client relationships and portfolios.
• Processes client cash requests and funds transfers for approval.
• Analyzes client accounts against investment guidelines and rebalances as needed.
• Maintains investment objective letters and ensures timely updates.
• Completes required training and participates in monthly compliance processes.
• Ensures proper documentation and coding for clients and accounts; maintains organized files.
• Runs reports for Portfolio Advisors or clients; researches tax cost issues with tax department.
• Initiates client-initiated transactions and handles stock/bond certificates and DTC transfers.
• Responds to client inquiries via phone or written correspondence.
• Processes trades by deadlines under Portfolio Advisor direction.
• Follows National Investment Guidelines and provides solutions in atypical situations.
• Drives team performance through improved efficiency and practice adjustments.

Skills

Investment interest

Attention to detail

Client service mindset

Communication skills

Job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Salary Range:

$72,680 - 109,020 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Work Authorization

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail], or alternatively you can discuss your individual requirements with the recruiter you are working with.

Key Responsibilities of the role include:

• Prepares client presentations and ensures all portfolio materials are ready for client meetings. Creates custom asset allocations and reviews performance for accuracy. Identifies possible issues and amends prior to client meetings.
• Communicates actively with clients and Portfolio Advisors on client requests. Develops clear understanding of clients’ needs behind service requests and communicates to service partners. Obtains appropriate information from partners and clients to facilitate service changes or process transactions. Handles routine issues independently while engaging the appropriate PA as needed.
• Collaborates with the Client Service team on a regular basis to receive and communicate information on all aspects of a client relationship or portfolio.
• Processes client cash requests. Determines account in which to raise funds and submit trades for approval by the Portfolio Advisor.
• Analyzes client accounts based on client investment guidelines to identify issues. Rebalances portfolios with Portfolio Advisor guidance.
• Manages client investment objective letters proactively for Portfolio Advisors such that they are updated before expiring.
• Completes the GDWM training and demonstrates a proficient level of use.
• Manages the entire process for the Client Service team’s monthly compliance (REV) meeting.
• Ensures that accounts have proper documentation and/or coding for existing or new clients (i.e., non-guidance holdings, concentration holdings, IPS forms, address changes, statement addresses, investment guidelines, fees, etc.) and ensures files are properly organized and maintained.
• Runs various reports for Portfolio Advisors or clients, as requested.
• Researches tax costs issues and works with the tax department to correct discrepancies and verify adjustments on client accounts.
• Initiates transactions requested by the client (i.e. remit proceeds, stock gifting requests, etc.). Processes physical stock/bond certificates and completes DTC transfers.
• Follows up with clients on inquiries via the telephone or written correspondence.
• Processes trades by established deadlines with direction from Portfolio Advisor.
• Adheres to National Investment Guidelines.
• Provides solutions to problems in situations that are atypical or infrequently occurring based on practice and existing precedents or procedures.
• Impacts the quality, timeliness and effectiveness of the team; uses discretion to modify work practices and processes to achieve results or improve efficiency.

The successful candidate will benefit from having:

• 1+ year Relevant work experience
• Demonstrated interest in investments
• Initiative, diligence and attention to detail. Manages priorities well.