Investment Advisor

Navy Federal Credit Union; Coppell (TX); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Navy Federal Credit Union seeks an Investment Services Consultant to provide financial consulting via phone or video, promote NFIS products, and guide members toward appropriate investment and insurance solutions.

Responsibilities include advising on life insurance and investment products, ensuring regulatory compliance, building business with members, and supporting small account needs. Hybrid work with Coppell, TX location.

Qualifications

• FINRA Series 7 and NASAA registrations required; Life & Health License preferred (or ability to obtain within 90 days).
• Strong analytical, decision-making and organizational skills.
• Excellent interpersonal, verbal, and written communication abilities.
• Experience in business development and market strategy.

Responsibilities

• Provide investment consultations and servicing of life insurance and investment products.
• Administer and document account activity per FINRA, NASAA, and SEC regulations.
• Develop an internal pipeline for smaller dollar volume accounts.
• Establish and develop relationships with members and external sources.
• Execute customer/broker orders for securities.
• Identify prospective partnerships through prospecting and networking.
• Monitor accounts and report performance against sales plans.
• Participate in site audits and regulatory reporting.
• Perform duties as assigned.

Skills

FINRA Series 7

NASAA 63/65/66

Life & Health License

Analytical thinking

Communication skills

Relationship building

Sales & business development

Investment knowledge

Regulatory knowledge

PC software proficiency

Education

Bachelor's degree in Business Administration, Finance or related

CFP/ChFC/CLU designations pursued

Job description

Overview

To provide financial consulting services to assist members and non-members with identifying their financial goals and objectives via telephone or video meeting. Act as a catalyst for the promotion and growth of NFIS products and services. Recommend appropriate mixture(s) of insurance/investment products and services to achieve the financial client's goals as a registered representative/advisor/agent of Navy Federal Investment Services (NFIS) and subsidiaries, or incumbent financial firms. Manage smaller dollar volume account size and less complex investment needs. Partners with and refers advanced financial planning needs to NFIS Financial Advisors when needed. Works on assignment that are moderately difficult and under supervision.

Responsibilities

• Provide investment industry expertise to client investment consultations and servicing of life insurance and full suite of investment products.
• Administer and document account activity and execution in accordance with NFFG process and procedures and FINRA, NASAA, SEC regulations.
• Conduct review of accounts to communicate account status, explain activities and inform clients of new offerings.
• Develop an internal pipeline for smaller dollar volume accounts in compliance with Navy Federal and NFIS policies and procedures.
• Establish, maintain, and develop business relationships with members and internal/external sources.
• Execute customer and broker purchase/sales orders of securities for current/new clients.
• Identify prospective participation partners/opportunities through prospect calling, networking, and leveraging existing participation business.
• Keep current with legislative and industry updates to identify areas for market growth/opportunities, and/or potential concerns impacting NFIS clients and/or business environment.
• Monitor accounts to ensure accurate processing, identify discrepancies, errors/concerns and take remedial actions.
• Monitor, track and report performance of individual sales plans and assigned strategies for leadership.
• Participate in site audits of registered duties, ensuring documentation and processes comply with Navy Federal standards and FINRA, NASAA, SEC and other regulatory agencies.
• Prepare standard/special reports required by FINRA, NASAA and SEC, and participate in industry and/or internal audits.
• Perform other duties as assigned or appropriate

Qualifications

• FINRA Series 7 and combination of NASAA Series 63/65 or 66 registration required. Life & Health Insurance License preferred (or the ability to obtain within 90 days of hire)
• Effective analytical, decision-making, problem-solving and organizational skills Exercises initiative using good judgment to make sound decisions
• Effective interpersonal, verbal, and written communications skills
• Effective planning, organizational, time management and problem-solving skills
• Effective skill building relationships through rapport, trust, diplomacy, and tack
• Effective skill exercising initiative and using good judgment to make sound decisions
• Effective skill presenting findings, conclusions, alternatives, and information clearly and concisely
• Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes
• Ability to obtain appointment by the sponsoring insurance company, broker-dealer and/or Registered Investment Advisory Firm
• Experience in business development to include market strategy, product demonstration and promoting products and services
• Experience consulting with customers to assess their financial status and identify investment needs
• Effective knowledge of investment and insurance products
• Effective knowledge, to interpret industry related laws and government regulations
• Proficiency with PCs and spreadsheet, database, word processing applications, and financial analysis software
• Understanding of economic and accounting principles, practices, financial markets, banking, analysis, and reporting of financial data

Desired Qualifications

• Bachelor's degree in Business Administration, Finance or Management or related discipline or related professional experience
• Knowledge of Navy Federal/NFFG organization, programs, policies and, procedures
• Desire to pursue designations e.g. CFP, ChFC, CLU

Additional Information

Hours

• Monday - Friday, 9:00AM - 5:30PM (Hybrid)
  

Location

• 3300 Olympus Blvd. Suite 550, Coppell, TX 75019
  

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* FORTUNE 100 Best Companies to Work For 2026* Yello and WayUp Top 100 Internship Programs 2025* Computerworld Best Places to Work in IT 2026* Most Loved Workplace - America's Top Most Loved Workplaces 2025* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America 2026* Military Times 2025 Best for Vets Employers* Forbes 2026 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2026 Handshake Early Talent Award* Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026From Fortune Magazine. 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [e-mail] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.