Investigator (Entry Level)

DigiStream New England, Inc; Springfield (MA); On-site; USD 46,000 - 54,000; Full time

Benefits offered by this job

Paid hands-on training

Monthly phone bill reimbursement

PTO accrual from day one

Benefits at 60 days

401k at six months

Paid travel and per-diem

Remote case accommodations

Job summary

DigiStream New England seeks adaptable individuals for Surveillance Investigator roles in Massachusetts. You will perform field surveillance, gather video evidence, and support fraud investigations across various locations. Autonomy and travel are intrinsic to the role with ongoing training.

Starting pay is $20/hour with raises at 90 days, six months, and annual reviews; OT is common. Benefits and a paid training program are provided to eligible employees.

Qualifications

• High school diploma or GED required.
• Must be at least 21 years old.
• Must have valid driver’s license.
• Must reside in New England area.
• Open availability including weekends and holidays.

Responsibilities

• Conduct covert surveillance (vehicle and foot) to collect video evidence for fraud investigations.
• Collaborate with Field Operations to craft pre-surveillance strategies, review tactics, and report subject activity.
• Submit evidence footage and complete case reports efficiently.
• Provide court testimony as needed.

Skills

Surveillance

Report writing

Court testimony

Driving

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-Time Massachusetts, US

9 days ago Requisition ID: 1626

Salary Range: $46,000.00 To $54,000.00 Annually

DigiStream New England seeks adaptable risk-takers and curious thrill-seekers who are restless in mundane jobs.

Being a Private Eye isn’t exactly like what you’ve seen on TV or in the movies. You won’t be James Bond or Inspector Gadget, you will be someone who has a rewarding career with autonomy, travel, and purpose.

As a Surveillance Investigator, you will be in the field, collecting video evidence of an assigned subject in their day-to-day activities. Each day will be different and present its own challenges. There will be days of following an individual in the community, blending in the background of multiple locations, and following a vehicle through traffic. There will also be days requiring utmost vigilance while stationed undercover.

Your Mission:

• Conduct covert surveillance (vehicle and foot pursuits) to collect video evidence for use in fraud investigations
• Collaborate with Field Operations to craft pre-surveillance strategies, review tactics, and report subject activity
• Utilize internal resources to submit evidence footage and complete case reports in an efficient manner
• Provide court testimony as needed

NO PI LICENSE REQUIRED - ALL EQUIPMENT & VEHICLE (with gas & maint. cards) PROVIDED ON DAY ONE

Details:

• Paid hands-on training program developed over the course of 25 years
• Late model surveillance vehicle provided (ex. Toyota Highlander, Honda Odyssey), modified for investigator comfort and enabling case success
• Door-to-Door Pay (all driving is on the clock - daily overtime)
• Entry level position with room to grow in a dedicated Investigator promotional track
• Starting pay: $20/hour, raises at 90-day, 6 months, annual reviews and promotions
• Performance-based incentives and earned specializations
• Monthly phone bill reimbursement
• PTO accrual starting on your first day, benefits offered at 60, and 401k offered at six months
• Paid travel, meal per-diem, and accommodations provided on remote cases
• Working Conditions: sitting for extended periods, long-distance driving, maintaining surveillance position in hot or cold environments, foot pursuits, frequent video camera use, typing and viewing a laptop monitor

Requirements:

• High school diploma or GED. Degree or military experience preferred.
• Must be at least 21 years old
• Must have valid driver’s license
• Must currently live in New Englandarea
• Open availability, including weekends and holidays (average 50 hours/week)
• Ability to start work as early as 5am daily with occasional work into the evenings
• Ability to pass DMV check & background check
• Confident driving skills
• Willingness to travel and stay overnight on remote assignments (as needed)
• Accountability for working under minimal supervision
• Adaptability to blend in while undercover in any location with any activity

The vibes at DigiStream:

• Certified Great Place to Work
• Encouragement to challenge yourself in your abilities, learn from others, and grow (professionally and personally).
• Opportunities to further education in the industry and develop professional skills through optional participation in our Leadership Development Program, Mentorship, and resource groups
• Commitment to building a supportive environment for employees to do meaningful work and build stable careers
• Active participation in the communities we serve at local, regional, national, and international levels through volunteerism, nonprofit partnerships, donations, and our focus on environmental sustainability
• Expressed employee appreciation and acknowledgement of individual successes
• Core Values of Excellence, Passion, Integrity, and Empathy