Investigator

Ethos Risk Services; Roanoke (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

Ethos Risk Services in Roanoke, VA is seeking an Experienced Field Investigator to conduct surveillance and investigate potentially fraudulent insurance claims. You will perform stationary and mobile surveillance, capture high‑quality video, and prepare thorough, court‑ready reports for clients.

This independent role requires self‑reliance, reliable transportation, and a Private Investigator license or willingness to obtain one.

Qualifications

• Experience in covert surveillance and reporting.
• Valid driver's license and proof of automobile insurance.
• Reliable personal vehicle in good condition.
• Access to surveillance equipment including camcorder and covert camera.
• Active Private Investigator license or willingness to obtain one.
• Proficient with laptop, cell phone and internet for admin tasks.

Responsibilities

• Case Preparation: Prepare for surveillance assignment by reviewing prelim reports and case information.
• Field Surveillance: Perform covert surveillance from your vehicle, capturing high‑quality video evidence.
• Report Writing: Draft detailed and court‑ready investigative reports summarizing activity and findings.
• Documentation: Finalize case file by submitting reports and uploading video footage via laptop at day end.
• Communication: Work closely with field supervisor and operations teams, receiving guidance and mentorship.

Skills

Covert surveillance

Video documentation

Report writing

Driver's license

Equipment handling

Education

Private Investigator license

Tools

Handheld camcorder

Covert camera

Gimbals

Tripods

Laptop

Cell phone

Internet access

Job description

ABOUT US:

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insights that translate into better decision‑making for our clients.

JOB SUMMARY:

Our dynamic Ethos team is seeking an Experienced Field Investigator to conduct surveillance and investigative activities to identify potential fraudulent insurance claims. This role involves performing both stationary and mobile surveillance, obtaining video and photographic evidence, and preparing thorough, detailed reports for clients.

KEY RESPONSIBILITIES:

• Case Preparation: Prepare for surveillance assignment by reviewing Ethos' preliminary reports and case information.
• Field Surveillance: Perform covert surveillance from your vehicle by tracking and capturing high‑quality video evidence of surveillance targets.
• Report Writing: Draft detailed and court‑ready investigative reports summarizing activity and key findings.
• Documentation: Finalize case file by submitting case reports and uploading video footage via personal laptop at the end of the day.
• Communication: Work closely with the field supervisor and operations teams, receiving regular guidance and mentorship.

REQUIREMENTS:

• Previous Experience: Demonstrated proficiency in covert surveillance techniques, capturing high‑quality video footage, and preparing thorough, well‑organized investigative reports.
• Driver's License: Valid driver's license and proof of automobile insurance.
• Personal Vehicle: A well‑maintained vehicle that is always reliable (preferably with tinted windows).
• Surveillance Equipment: A handheld camcorder with high‑quality zoom and a covert camera device. Use of stabilization equipment (gimbals, tripods, etc.) is strongly encouraged.
• Technology: A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks.
• Private Investigator License: Active Private Investigator license or willingness to obtain one (where required by state).

WORKING CONDITIONS:

• While we aim to keep assignments within a 2‑hour drive of your residence, occasional further travel and overnight stays (covered by the company) may be required
• Most surveillance cases start at 6:00AM. End time can vary depending on activity and a typical workday can vary from 3-12 hours.
• Weekends/holidays are common workdays as claimants are more likely to be active.
• This is an independent role often requiring long hours alone in your vehicle, regardless of weather conditions.
• Must remain alert with no external distractions, ready to use videography equipment to document subjects.

Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.

A background check will be conducted, in accordance to the local state law and regulations.