Investigator

Ethos; Grand Rapids (MI); On-site; USD 28,000 - 41,000; Full time

Job summary

Ethos Risk Services seeks an Experienced Field Investigator to conduct stationary and mobile surveillance, obtain video and photographic evidence, and prepare thorough reports for clients. The role involves working independently in the field, sometimes with overnight travel and early start times.

You will review case information, perform covert surveillance, document findings, and draft court-ready reports while coordinating with a field supervisor and operations teams.

Qualifications

• Proficiency in covert surveillance and detailed reporting.
• Valid driver’s license and auto insurance.
• Reliable personal vehicle (preferably with tinted windows).
• Own surveillance gear: camcorder with zoom and covert camera; stabilization gear preferred.
• A dependable laptop, phone and internet for admin tasks.
• Active PI license or willingness to obtain one where required.

Responsibilities

• Prepare for surveillance by reviewing case information.
• Conduct field surveillance and capture high-quality video evidence.
• Draft thorough, court-ready investigative reports.
• Finalize case files and upload video evidence daily.
• Coordinate with field supervisor and operations teams.

Skills

Covert surveillance techniques

Video evidence capture

Report writing

Surveillance equipment operation

Driver's license

Education

Private Investigator license (or willingness to obtain)

Tools

Handheld camcorder

Gimbals / Tripods

Reliable laptop

Cell phone & internet access

Job description

ABOUT US

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insights that translate into better decision-making for our clients.

Job Summary

Our dynamic Ethos team is seeking an Experienced Field Investigator to conduct surveillance and investigative activities to identify potential fraudulent insurance claims. This role involves performing both stationary and mobile surveillance, obtaining video and photographic evidence, and preparing thorough, detailed reports for clients.

Key Responsibilities

• Case Preparation: Prepare for surveillance assignment by reviewing Ethos' preliminary reports and case information.
• Field Surveillance: Perform covert surveillance from your vehicle by tracking and capturing high-quality video evidence of surveillance targets.
• Report Writing: Draft detailed and court-ready investigative reports summarizing activity and key findings.
• Documentation: Finalize case file by submitting case reports and uploading video footage via personal laptop at the end of the day.
• Communication: Work closely with the field supervisor and operations teams, receiving regular guidance and mentorship.

Requirements

• Previous Experience: Demonstrated proficiency in covert surveillance techniques, capturing high-quality video footage, and preparing thorough, well-organized investigative reports.
• Driver's License: Valid driver's license and proof of automobile insurance.
• Personal Vehicle: A well-maintained vehicle that is always reliable (preferably with tinted windows).
• Surveillance Equipment: A handheld camcorder with high-quality zoom and a covert camera device. Use of stabilization equipment (gimbals, tripods, etc.) is strongly encouraged.
• Technology: A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks.
• Private Investigator License: Active Private Investigator license or willingness to obtain one (where required by state).

Working Conditions

• While we aim to keep assignments within a 2-hour drive of your residence, occasional further travel and overnight stays (covered by the company) may be required
• Most surveillance cases start at 6:00AM. End time can vary depending on activity and a typical workday can vary from 3-12 hours.
• Weekends/holidays are common workdays as claimants are more likely to be active.
• This is an independent role often requiring long hours alone in your vehicle, regardless of weather conditions.
• Must remain alert with no external distractions, ready to use videography equipment to document subjects.

Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.

A background check will be conducted, in accordance to the local state law and regulations.