Investigator

Frasco Inc.; Fresno (CA); On-site; USD 30,000 - 36,000; Full time

Job summary

Frasco Inc. in Fresno, California seeks an entry-level Field Investigator. This full-time, billable-hours role offers flexible hours and the chance to grow within the investigative services industry.

You will conduct scene investigations, collect photo/video evidence, and prepare detailed reports while visiting residences and locations related to insurance claims. A home-based office setup and valid driver’s license are required.

Qualifications

• Strong attention to detail with commitment to accuracy.
• Effective communication with others.
• Ability to work independently.
• Ability to work from a home-based office with flexible hours.
• Valid driver’s license and vehicle.
• Minimum auto insurance requirements: $100,000/$300,000/$50,000.
• Smartphone, printer, scanner, and computer with good internet connection.
• Spanish/English bilingual preferred.

Responsibilities

• Conduct scene investigations and canvases for insurance claims, collecting photo/video evidence.
• Review case materials prior to investigative activities.
• Document signings and retrieval via home visits.
• Daily submission of updates on work performed for each case.
• Prepare and dictate investigation reports.

Skills

Attention to detail

Communication skills

Independent worker

Home-based office

Education

Associate or Bachelor’s Degree in Criminal Justice

Tools

Smartphone

Printer

Scanner

Desktop/Laptop with internet

Job description

Description

Job Title: Investigator

Job Location: Fresno, California

Job Type: Full-Time, Billable Hours, Non-exempt

Reports To: Regional Manager

The Interviews Team is looking for an entry-level Field Investigator to join our team. This is an entry-level position and ideal for someone looking for part-time flexible hours while growing your career within the investigative services industry! Our Field Investigators investigate all types of insurance claims including workers’ compensation, suspected fraud, and liability while delivering high-quality results for our clients. In this role you will handle document signings and retrievals by visiting places of residence, conduct wellness checks, collect photo and video evidence from accident locations, prepare and dictate investigative reports, and submit daily updates on the work performed for each case.

Compensation:

• Hourly Rate: $22 - $26 per hour (Weekly Pay) Commensurate with experience and performance
• Travel Time: Travel commute time is compensated at 100% of regular hourly rate, after standard commute deduction
• Mileage Reimbursement: $0.60 per mile for all portal-to-portal and mobile surveillance mileage
• Paid Administrative Time: Paid at regular hourly rate (report writing, administrative time, etc.)
• Paid Training: Paid at regular hourly rate

Essential job functions include, but are not limited to:

• Conducting insurance claims investigations by performing scene investigations and canvases (collect photo/video evidence from the location of the accident)
• Review all case materials prior to conducting investigative activity
• Document signings and retrieval via home visits
• Daily submission of updates regarding work performed on each case
• Preparing and dictating investigation reports

About Us:

Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.

Requirements

Investigator candidates must have:

• Strong attention to detail with commitment to accuracy and quality
• Ability to effectively communicate with others
• Ability to work independently
• Ability to work from a home-based office and work flexible hours
• Valid driver’s license and vehicle
• Minimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage
• Smartphone, printer, scanner, desktop/laptop computer with good internet connection
• Ability to model behaviors that reflect Frasco’s core values
• Capable of working independently, contacting clients, and strategizing about the best course of action to handle their needs and be able to proceed accordingly

Preferred Qualifications/Experience:

• Associate or Bachelor’s Degree in Criminal Justice or related field
• Customer service experience
• Bi-lingual in Spanish and English

Start your career with a leader in the investigations industry that is financially stable, experiencing considerable growth, and whose history spans over 60 years!

All replies are confidential

Equal Opportunity Employer