Investigator

Ethos Risk Services; Boston (MA); On-site; USD 52,000 - 78,000; Full time

Job summary

Ethos Risk Services is seeking an Experienced Field Investigator to conduct surveillance and investigations for potential fraudulent insurance claims. You will perform stationary and mobile surveillance, gather video and photo evidence, and prepare detailed reports for clients.

The role involves working independently in vehicles, coordinating with a field supervisor, and sometimes traveling within the region. A Private Investigator license is preferred or willing to obtain one where required.

Qualifications

• Demonstrated proficiency in covert surveillance techniques and obtaining high-quality video footage.

Responsibilities

• Prepare for surveillance by reviewing case information and materials.
• Perform stationary and mobile surveillance to capture video evidence.
• Draft thorough, court-ready investigative reports.
• Finalize case files and upload video footage daily.
• Coordinate with field supervisor and operations teams for guidance.

Skills

Covert surveillance

Video capture

Report writing

Tools

Camcorder

Gimbals

Tripods

Laptop

Cell phone

Job description

ABOUT US:

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insights that translate into better decision‑making for our clients.

JOB SUMMARY:

Our dynamic Ethos team is seeking an Experienced Field Investigator to conduct surveillance and investigative activities to identify potential fraudulent insurance claims. This role involves performing both stationary and mobile surveillance, obtaining video and photographic evidence, and preparing thorough, detailed reports for clients.

KEY RESPONSIBILITIES:

• Case Preparation: Prepare for surveillance assignment by reviewing Ethos' preliminary reports and case information.
• Field Surveillance: Perform covert surveillance from your vehicle by tracking and capturing high‑quality video evidence of surveillance targets.
• Report Writing: Draft detailed and court‑ready investigative reports summarizing activity and key findings.
• Documentation: Finalize case file by submitting case reports and uploading video footage via personal laptop at the end of the day.
• Communication: Work closely with the field supervisor and operations teams, receiving regular guidance and mentorship.

REQUIREMENTS:

• Previous Experience: Demonstrated proficiency in covert surveillance techniques, capturing high‑quality video footage, and preparing thorough, well‑organized investigative reports.
• Driver's License: Valid driver's license and proof of automobile insurance.
• Personal Vehicle: A well‑maintained vehicle that is always reliable (preferably with tinted windows).
• Surveillance Equipment: A handheld camcorder with high‑quality zoom and a covert camera device. Use of stabilization equipment (gimbals, tripods, etc.) is strongly encouraged.
• Technology: A reliable laptop, cell phone, and internet service are needed for communication and administrative tasks.
• Private Investigator License: Active Private Investigator license or willingness to obtain one (where required by state).

WORKING CONDITIONS:

• While we aim to keep assignments within a 2‑hour drive of your residence, occasional further travel and overnight stays (covered by the company) may be required
• Most surveillance cases start at 6:00AM. End time can vary depending on activity and a typical workday can vary from 3-12 hours.
• Weekends/holidays are common workdays as claimants are more likely to be active.
• This is an independent role often requiring long hours alone in your vehicle, regardless of weather conditions.
• Must remain alert with no external distractions, ready to use videography equipment to document subjects.

Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.

A background check will be conducted, in accordance to the local state law and regulations.