Investigations Team Lead, AML Risk & Compliance

Bank of America; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

Bank of America in Phoenix is seeking an Investigations Manager to lead and mentor a team of Investigations Analysts. You will oversee quality, productivity, and risk management while ensuring regulatory adherence and enterprise standards.

Strong leadership and decision-making are essential for success. The role requires guiding complex investigations, supporting timely SAR submissions, and collaborating with stakeholders to drive improvements in processes and controls.

Qualifications

• Leadership capable of coaching, developing, and motivating others.
• Strong verbal and written communication skills.
• Excellent analytical and problem-solving abilities.
• Ability to make risk-based decisions in a fast-paced environment.
• Familiarity with AML, financial crimes, or fraud risk functions.

Responsibilities

• Lead, coach, and develop a team of investigators to meet production, quality, and service level expectations.
• Provide guidance on complex investigations and escalation decisions.
• Review findings to ensure accurate, thorough documentation and regulatory compliance.
• Support timely completion of Suspicious Activity Reports (SARs) for regulators or law enforcement.
• Monitor team performance and drive accountability for quality and risk standards.
• Partner with senior leaders to communicate investigative trends, risks, and outcomes.
• Identify and implement process improvements to enhance efficiency.

Skills

Leadership

Team coaching

Communication

Analytical thinking

Risk assessment

Attention to detail

Time management

Cross-functional collaboration

Regulatory knowledge

Investigative mindset

Education

CAMS certification

Job description

Bank of America in Phoenix is seeking an Investigations Manager to lead and mentor a team of Investigations Analysts. You will oversee quality, productivity, and risk management while ensuring regulatory adherence and enterprise standards.

Strong leadership and decision-making are essential for success. The role requires guiding complex investigations, supporting timely SAR submissions, and collaborating with stakeholders to drive improvements in processes and controls.