Investigations and Response Operations Lead, Cyber Threat Incident Response

Macquarie Global Services; Houston (TX); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Wellbeing leave

Parental leave

Volunteer leave

Insurance (medical, dental, vision)

401(k) plan

Employee Assistance Program

Learning & development

Recognition and awards

Hybrid work arrangement

Home office reimbursement

Job summary

Macquarie is seeking a Senior Cyber Threat Incident Response Lead to guide a global team of investigators and responders. You will oversee lifecycle management of incidents, coordinate high-severity responses, and drive security operations improvements across platforms.

You will partner with senior stakeholders and shape capabilities to strengthen cyber resilience in a complex, regulated enterprise.

Qualifications

• Ten or more years in technology and/or cyber security with leadership experience in global enterprises.
• Proven ability to build and mentor high-performing security teams.
• Deep expertise in managing end-to-end incident response and major incident escalations.
• Strong stakeholder management and ability to communicate security metrics to senior leaders.

Responsibilities

• Lead the global Threat Investigation and Incident Response function across regions.
• Oversee the incident response lifecycle and high-severity cyber incidents.
• Drive improvements to security operations processes and platform capabilities.
• Partner with senior stakeholders and develop team capability for strategic initiatives.

Job description

What role will you play?

Our Cyber Threat Incident Response team helps protect the organisation from cyber threats by leading investigations, incident response activities and operational security initiatives across a global environment. Our team works closely with security, technology and risk teams to strengthen cyber resilience and maintain a strong security posture.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you're empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

In this role you will lead our global Threat Investigation and Incident Response function, managing a team of investigators and incident responders across multiple regions. You will oversee the incident response lifecycle, manage high‑severity cyber incidents and drive improvements across security operations processes and platforms. You will have the opportunity to partner with senior stakeholders, develop team capability and lead strategic initiatives that strengthen our cyber security operations.

What you offer

• 10+ years' of experience in technology and/or cyber security, including 3+ years' of leadership experience within global enterprise organisations.
• Strong experience developing high-performing teams through mentoring, technical training, cyber simulation exercises and cross-training programmes.
• Deep expertise managing the end-to-end incident response lifecycle, major incident escalations and global follow-the-sun operating models.
• Experience leading complex technical projects, team integrations and process improvement initiatives within regulated environments.
• Strong communication and stakeholder management skills, with the ability to translate complex cyber threats and operational metrics into meaningful business outcomes for senior leaders and risk teams.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

At Macquarie, you're empowered to shape a career that's rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

• 1 wellbeing leave day per year and a minimum of 25 days of annual leave
• 20 weeks' paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks' paid leave for secondary caregivers
• 2 days of paid volunteer leave and donation matching
• Benefits and initiatives to support your physical, mental and financial wellbeing such as medical, prescription drug, dental, and vision insurance; health savings account and dependent day care savings account; life insurance, disability, and other insurance plans; 401(k) and short/long term disability
• Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Recognition and service awards
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Technology

Technology enables every aspect of Macquarie, for our people, our customers and our communities. We're a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow's technology solutions.

Inclusion at Macquarie

We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance. We provide reasonable accommodation to individuals who may need support during the recruitment process and employment. If you require an accommodation, please let us know during the application process.