Investigation Specialist I

MedDeviceJobs; Andover (MA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

401(k) matching

Paid vacation and holidays

Comprehensive health benefits

Job summary

Pfizer is seeking a Quality Investigator to lead GMP investigations in manufacturing settings in the U.S. This role demands strong technical writing, data analysis, and cross-functional collaboration to drive CAPAs and ensure compliance.

The candidate will partner with QA, Process Development, Engineering, and Validation teams to determine impact and corrective actions, while supporting audits and inspections as needed.

Qualifications

• Bachelor’s or equivalent with GMP exposure.
• Strong technical writing and documentation.
• Experience in GMP biotechnology manufacturing or labs.
• Ability to analyze data and identify trends.
• Excellent organization and project management.

Responsibilities

• Lead and author GMP investigations within Pfizer quality systems.
• Collect data and assess manufacturing records and lab data.
• Facilitate cross-functional investigation teams for root cause analysis.
• Collaborate with QA, Process Development, Engineering to determine actions.
• Support audits and regulatory inspections.
• Contribute to CAPA, risk assessments, and procedures.

Skills

GMP investigations

Technical writing

Data analysis

Project management

Cross-functional teams

Education

Bachelor’s degree

Associate’s degree

High school diploma

Tools

DeltaV

SAP

LIMS

Microsoft Dynamics

Electronic batch records

Document management

Job description

Use Your Power for Purpose

Our breakthroughs would not make it to the hands of patients without our pharmaceutical manufacturing team. We rely on a team of dedicated and agile members who understand the importance and impact of their role in Pfizer’s mission. Patients need colleagues like you who take pride in their work and always look to improve outcomes. You will help to ensure that patients and physicians have the medicines they need when they need them. Your contributions will be vital in achieving project tasks and goals, fostering a collaborative team environment, and enabling Pfizer to reach new milestones and provide aid to patients worldwide.

What You Will Achieve

In this role, you will:

• Lead and author GMP investigations within Pfizer quality systems for manufacturing deviations, product quality excursions, equipment and facility events, and compliance-related observations.
• Conduct thorough fact-finding, data collection, and technical assessments utilizing manufacturing records, process data, laboratory data, audit trails, equipment histories, and enterprise systems.
• Facilitate cross-functional investigation teams to identify root causes using structured problem-solving methodologies and quality risk management principles.
• Partner with Manufacturing, Quality Assurance, Process Development, Engineering, Validation, and Analytical teams to determine event impact, product disposition requirements, and corrective/preventive actions.
• Drive investigations to completion while ensuring quality, regulatory compliance, and adherence to established timelines.
• Evaluate investigation trends and support continuous improvement initiatives aimed at reducing repeat events and improving manufacturing robustness.
• Support internal and external audits, regulatory inspections, and quality system assessments as required.
• Contribute to additional quality and compliance initiatives, including audit responses, CAPA effectiveness evaluations, risk assessments, and procedure development.

Qualifications

Must Have

• Bachelor’s degree with 0 to 2 years of relevant experience, or an Associate’s degree with 4 years of relevant experience, or a high school diploma (or equivalent) and 6 years of relevant experience.
• Strong technical writing and documentation skills with demonstrated ability to author complex GMP records.
• Experience in a GMP biotechnology manufacturing or laboratory environment.
• Ability to analyze technical data, identify trends, and present clear, evidence-based conclusions.
• Excellent organizational and project management skills with the ability to independently manage multiple priorities and deadlines.

Nice to Have

• Commitment to continuous improvement and operational excellence
• Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use.
• Experience authoring and leading cGMP manufacturing investigations, deviations, CAPAs, and quality event records.
• Working knowledge of biologics manufacturing processes including cell culture, purification, filtration, formulation, and supporting utilities.
• Familiarity with quality risk management and root cause analysis tools such as Fishbone, 5-Why, FMEA, Fault Tree Analysis, or similar methodologies.
• Experience utilizing manufacturing and quality systems including DeltaV, SAP, Microsoft Dynamics, LIMS, electronic batch records, document management systems, and data historian platforms.
• Experience supporting regulatory inspections, internal audits, and inspection readiness activities.

PHYSICAL/MENTAL REQUIREMENTS

• Ability to perform mathematical calculations and complex data analysis
• Ability to gown into/out of manufacturing clean rooms

Work Location Assignment: On Premise

The annual base salary for this position ranges from $60,200.00 to $100,400.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 7.5% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [e-mail]. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Manufacturing