Inventory Specialist

Walgreens; Verona (NJ); On-site; USD 24,796 - 28,929; Full time

Job summary

A leading pharmacy retail chain is seeking a dedicated individual to manage inventory and enhance customer experiences in their Verona, New Jersey location. This role features responsibilities such as executing inventory practices, engaging with customers, and supporting pharmacy operations. Candidates should have prior retail experience, fluency in English, and a willingness to work flexible hours. The position offers competitive pay and professional development opportunities.

Qualifications

• Six months of prior work experience with Walgreens or one year of prior retail work experience.
• Fluency in reading, writing, and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.
• Demonstrated attention to detail and ability to multi-task.

Responsibilities

• Execute and monitor inventory best practices and standard operating procedures.
• Engage customers by greeting and assisting them.
• Perform cash handling and prepare the store for business.
• Attend company-based trainings and complete e-learning modules.

Skills

Attention to detail

Customer service

Multi-tasking

Communication

Job description

Base pay range: $18.00/hr - $21.00/hr

Responsibilities

• Executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including front end and pharmacy.
• Supporting pharmacy inventory management activities – receiving, counting, ordering, and facilitating returns. Championing On-Shelf Availability and ensuring accuracy of planograms.
• Reviewing and coordinating reports and system applications impacting front end and pharmacy on‑hand balances and pricing.
• Maintaining front end and pharmacy asset protection techniques, filing claims for vendor overages, shortages, order errors, or damaged goods including prescription drugs.
• Opening and closing stores in the absence of store management, performing required system start‑ups, cash handling, cashier duties, and preparing floor and stock room for the business day.

Customer Experience

• Engaging customers by greeting them and offering assistance with products and services.
• Resolving customer issues and answering questions to ensure a positive experience when serving as the leader on duty.
• Modeling and sharing customer service best practices with all team members.

Operations

• Executing and coaching team members on warehouse and vendor inventory management processes.
• Scanning deliveries and performing One Box receiving, contacting vendors for undelivered receipts, and opening tickets for inaccuracies.
• Verifying pharmacy shipments and completing postings for pharmacy warehouse orders, ABC prescription and OTC orders, secondary vendor orders, flu and dropship orders.
• Completing On‑Shelf Availability (OSA) end‑to‑end process including warehouse and direct store delivery (DSD) for planogrammed departments.
• Managing pharmacy inventory activities, including recalls, vendor returns, non‑controlled returns, and excess inventory transfers.
• Executing all pricing activities: price changes, markdowns, and deletes.
• Supporting front end and pharmacy ordering, monitoring manual orders, maintaining consigned inventory.
• Ensuring accurate inventory counts and compliance with state and local laws for regulated products.
• Coaching store team on package delivery activities, scanning packages, and supporting pickup program.
• Handling registration of sales, product returns, voids, cash deposits, and customer refunds.
• Maintaining respectful relationships and compliance with company policies.
• Completing any additional activities and tasks as assigned.

Training & Personal Development

• Attending company‑based trainings and completing all e‑learning modules including safety training requirements.
• Obtaining and maintaining a valid pharmacy license/certification as required by the state.

Communications

• Serving as a liaison between management and non‑management team members by coaching and developing others.
• Communicating assigned tasks to team members and reporting disciplinary issues and customer complaints to management when serving as the leader on duty.

Basic Qualifications

• Six months of prior work experience with Walgreens (internal candidates) or one year of prior retail work experience (external candidates).
• Fluency in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evening and weekend hours.
• “Achieving expectations” rating on last performance review and no written disciplinary actions in the previous 12 months (internal candidates only).
• Demonstrated attention to detail and ability to multi‑task and manage execution.
• Experience in identifying operational issues and recommending and implementing strategies to resolve problems.

Preferred Qualifications

• Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
• Prior work experience with Walgreens.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits.