Inventory Management Specialist

MSC Industrial Supply Co.; Elkhart (IL); On-site; USD 51,800 - 65,470; Full time

Benefits offered by this job

Comprehensive benefits

401(k) and stock purchasing program

Tuition reimbursement

Job summary

MSC Industrial Supply Co. is seeking an Inventory Management Specialist to implement inventory management solutions, drive data collection, and oversee installations and post‑install support.

The role emphasizes solutions selling, cross‑team collaboration, and adherence to service levels across MSC’s offerings. The IMS will work with sales teams to promote best‑in‑class experiences, manage time and projects, and develop proficiency with tools and PPE, while supporting MSC’s mission and policies

Qualifications

• Associate's Degree or equivalent relevant experience is required.
• Minimum two (2) years supporting value‑added customer solutions/inventory management programs is preferred.
• Experience troubleshooting hardware and/or software is preferred.
• Knowledge of MSC‑like product lines/services and MSC related experience is required.
• Minimum of two (2) years of general sales experience is preferred.

Responsibilities

• Collaborates with MSC Sales Teams to drive sales growth through solutions.
• Maintains knowledge of MSC solutions including bar coded solutions and vending.
• Follows Salesforce protocols for project and time management.
• Drives solutions discovery, data collection, installations, post‑install support and supply‑chain optimization.
• Represents MSC Solutions at branch meetings and fosters partnerships with sales associates.
• Follows MSC policies and participates in special projects.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Time management

Electro‑mechanical skills

Problem solving

Computer literacy

Education

Associate's Degree or equivalent

Tools

Hand and power tools

Job description

Company Overview

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

Position Summary

Under the supervision of the Solution Implementation Manager, the Inventory Management Specialist (IMS) would be responsible for successfully implementing the various inventory management solutions offered by MSC, promoting a best-in-class experience for all stakeholders. This includes driving solutions, installations, data collection, vending machine diagnostics, maintenance and training. This position is expected to focus on advanced solution selling and implementation tasks.

Responsibilities

• Collaborates with all MSC Sales Teams to drive explosive sales growth through solutions.
• Maintains a thorough knowledge of all MSC solutions, including but not limited to bar coded solutions such as CMI and VMI, vending, crib software, etc.
• Follows all required Salesforce protocols for project and time management.
• Drives proficiencies in the following areas: solutions discovery including data collection, solutions recommendations, installations, break‑fix (onsite service), post‑install support, supply‑chain optimization, fiscal responsibility, cancellation support.
• Adheres to service‑level agreements to consistently deliver best‑in‑class results.
• Exhibits proficient knowledge with the tools, technology, and related PPE essential for success.
• Provides feedback to management for continuous process improvement.
• Represents MSC Solutions at branch meetings and fosters partnerships with sales associates.
• Supports designated team goals and objectives.
• Follows all MSC policies and procedures documented in the associate handbook.
• Participates in special projects and performs additional duties as required.
• Fosters the MSC culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC's mission.

Education and Experience

• Associate's Degree or equivalent relevant experience is required.
• Minimum two (2) years supporting value‑added customer solutions/inventory management programs is preferred.
• Experience troubleshooting hardware and/or software is preferred.
• Knowledge of MSC‑like product lines/services and MSC related experience is required.
• Minimum of two (2) years of general sales experience is preferred.

Skills

• Excellent verbal and written communication skills required.
• Excellent interpersonal skills required.
• Organizational and time‑management skills required.
• Excellent electro‑mechanical skills required.
• Problem solving and situational adaptability skills required.
• Computer literacy and proficiency in word processing, spreadsheet, and presentation software required.

Other Requirements

• A valid driver's license and the ability to travel 75% including overnight is required.
• Must possess basic knowledge and use of hand and power tools.
• Able to perform physical activities such as lifting approximately 50 lbs.
• Ability to work in various types of industrial environments.
• Must adhere to customer‑specific requirements such as wearing hard hats, safety glasses, steel‑toe shoes, etc.

Compensation

Compensation starting at $51,800 - $65,470 per year depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Location

Elkhart, IN

Benefits

Alongside competitive pay, a comprehensive benefits program supports you and your family's health, well‑being and financial future. We offer dynamic healthcare plans, generous 401(k) and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. You will also have the opportunity to join Associate Inclusion Circles that promote awareness, collaboration, and respect.

Equal Employment Opportunity Statement

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.

Status

Open