Inventory & Demand Planning Lead — Hybrid Role

Culp,-Inc.; High Point (NC); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Culp, Inc. is seeking a Customer Operations & Inventory Planning Lead in North Carolina to own end-to-end order lifecycle, inventory planning, demand forecasting, and cross-functional execution across domestic and international operations.

You will partner with Sales, Product Development, Manufacturing, Quality, Logistics, and Customer teams to balance commitments, capacity, and service, driving continuous improvement in a hybrid work environment.

Qualifications

• Bachelor's degree in Business, SCM, or related field.
• 5+ years in customer operations, distribution, or supply chain.
• Experience coordinating cross-functional activities.
• Proficient in Excel and data reporting.
• Experience with ERP systems (AS400, SAP).

Responsibilities

• Oversee end-to-end order lifecycle and inventory planning.
• Forecast demand and coordinate production and fulfillment.
• Collaborate with Sales, Product Development, Manufacturing, Quality, Logistics, and Customer teams.
• Monitor inventory levels and adjust plans to balance service and cost.
• Lead resolution of backorders and supply disruptions.
• Support new product launches with cross-functional planning.
• Coordinate shipments between NC and Haiti.
• Use ERP and Excel for trend analysis and reporting.

Skills

Customer operations

Inventory planning

Demand forecasting

Production planning

Data analysis

Education

Bachelor's degree in Business, SCM, Ops Management or related

Associate degree with 5+ years experience in customer ops / distribution / supply chain

Tools

AS400

SAP

Excel

Job description

Culp, Inc. is seeking a Customer Operations & Inventory Planning Lead in North Carolina to own end-to-end order lifecycle, inventory planning, demand forecasting, and cross-functional execution across domestic and international operations.

You will partner with Sales, Product Development, Manufacturing, Quality, Logistics, and Customer teams to balance commitments, capacity, and service, driving continuous improvement in a hybrid work environment.