Inventory Control Supervisor - Returns

Ben E. Keith Company; Fort Worth (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life Ins.

401(k) with Company Match + Profit-Sh;

Paid Time Off & Holidays

Wellness, EAP & Educational Assistance

Job summary

Ben E. Keith Company seeks a Night Returns Supervisor to lead the night returns operation, reconcile driver returns, credits, damages, and inventory.

You will maintain inventory integrity, support warehouse productivity, and collaborate across Warehouse, Transportation, Purchasing, and Sales to resolve issues. The role requires at least 1 year of supervisory experience and a strong background in warehouse operations, inventory control, and reporting.

Qualifications

• Minimum 1 year of supervisory experience.
• Minimum 1 year of food distribution experience.
• Strong background in warehouse operations, inventory control and product accountability.
• Proficiency with warehouse management systems and Microsoft Excel.
• Experience with operational reporting and data accuracy.
• Strong leadership, communication, organizational and problem-solving skills.

Responsibilities

• Provide direct leadership and oversight of the night returns operation.
• Ensure accurate reconciliation of driver returns, credits, damages, shorts, and recoverable inventory.
• Maintain inventory integrity through disposition, tracking, and reporting of returned product.
• Support warehouse productivity, inventory control compliance, food safety, and operational efficiency.
• Partner with Warehouse, Transportation, Purchasing, and Sales to resolve return-related inventory issues.

Skills

Supervisory experience

Food distribution

Warehouse operations

Microsoft Excel

Operational reporting

Leadership

Communication

Tools

Warehouse Management Systems

Microsoft Excel

Job description

At Ben E. Keith Company, our legacy is strong—and our future is even stronger.
For more than a century, we’ve been leaders in fine food and premium beverage distribution, known for delivering excellence and building lasting partnerships. Today, our Food Division spans multiple states, and our Beverage Division brings top beverage brands to communities across Texas.
But what truly sets us apart is our commitment to people. We invest in our employees, empower growth, and create opportunities to make an impact—because when our people succeed, so do our customers and our business. Since 1906, that’s been our promise.

Position Summary And Responsibilities

• Provide direct leadership and oversight of the night returns operation.
• Ensure accurate reconciliation of driver returns, credits, damages, shorts, and recoverable inventory.
• Maintain inventory integrity through proper disposition, tracking, and reporting of returned product.
• Support warehouse productivity, inventory control compliance, food safety, and operational efficiency.
• Partner with Warehouse, Transportation, Purchasing, and Sales to resolve return-related inventory issues.

Key Responsibilities

• Supervise and develop returns employees through coaching, training, accountability, and performance management.
• Monitor daily operational metrics and identify opportunities for process improvement.
• Ensure compliance with company policies, food safety standards, inventory procedures, and workplace safety requirements.
• Investigate and resolve inventory discrepancies, damages, and driver return exceptions.
• Provide staffing, scheduling, and workload coordination to meet operational demands.
• Maintain accurate documentation and reporting for returns and inventory activities.

Work Schedule

Monday-Friday 8am-5pm

Education And/or Work Experience Requirements

• Minimum 1 year of supervisory experience.
• Minimum 1 year of food distribution experience.
• Strong background in warehouse operations, inventory control, and product accountability.
• Proficiency with warehouse management systems, Microsoft Excel, and operational reporting.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced distribution environment while maintaining attention to detail and accuracy.

Physical Requirements

• Able to read product lists and packages.
• Able to stoop, kneel, crouch, and bend
• Ability to stand and walk for long periods of time.
• Ability to handle product weighing up to 100lbs.
• Ability to repetitively lift.
• Ability to learn to operate heavy warehouse equipment, such, as electric pallet jacks and forklifts.
• Must have normal use of shoulders, arms, wrist, hands, feet, and legs.
• Must be able to work in varying warehouse temperature zones and shifts

We offer employees the opportunity to make a meaningful impact in collaborative, results-driven environments supported by competitive benefits, including:

• Medical, Dental, Vision & Life Insurance
• 401(k) with Company Match + 100% Company-Paid Profit Sharing
• Paid Time Off & Holidays
• Wellness, EAP & Educational Assistance

At Ben E. Keith, we value a diverse and inclusive workforce where different perspectives drive better decisions and innovation. We are an Equal Employment Opportunity and Aff…