Inventory Control Supervisor, Aspen

Hermès; Aspen (CO); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Commission and bonuses

Medical, Dental, Vision

Paid time off

401(k) and Roth plan

Product discount

Job summary

Hermès is seeking an Inventory Control Supervisor at the Aspen boutique to manage store inventory, coordinate shipments, and supervise back‑of‑house operations in a luxury environment.

You will support cycle counts, reconciliations, and aftersales process while maintaining strict inventory controls and documentation. The role emphasizes accuracy, collaboration with management, and adherence to brand standards.

Qualifications

• 2+ years in operations or back-of-house supervisory role, luxury retail preferred.
• Strong written and verbal communication skills.
• Ability to analyze information and solve problems with attention to detail.

Responsibilities

• Maintain accurate and organized store inventory.
• Conduct weekly cycle counts and bi-annual inventories with leadership guidance.
• Process incoming/outgoing shipments and ensure proper documentation.
• Ticket merchandise, process returns, and update pricing as needed.
• Oversee aftersales service and damages inventory.

Skills

Inventory control

Operations management

Luxury retail experience

Tools

Shipping software

Job description

The Team:

The Hermès Aspen Boutique opened in 2023 and focuses on providing extraordinary service to clients as a part of the Pacific West Region. This position will report to the Operations Manager and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.

The Team:

The Hermès Aspen Boutique opened in 2023 and focuses on providing extraordinary service to clients as a part of the Pacific West Region. This position will report to the Operations Manager and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.

The Opportunity:

The Inventory Control Supervisor is responsible for the management of the store inventory. The primary duties include receiving packages, merchandise into the store inventory accurately and efficiently on the day in which it arrives, ticketing merchandise and generating packing and shipping transfer and RTV of merchandise to other locations efficiently and accurately. All records associated with receiving and shopping merchandise will be neatly and accurately maintained in filing systems. The Inventory Control Supervisor is responsible for the processing, recording, and following up on all after sales service. The Inventory Control Supervisor will provide support to store management to organize, conduct and reconcile weekly cycle counts and bi-annual inventories. The Inventory Control Supervisor is also responsible for the ordering and maintaining of adequate stock levels in shipping/selling supplies, as well as store and kitchen supplies.

All other duties as assigned by the supervisor.

About the Role:

• Maintain an accurate and organized store inventory.
• Organize and participate in store cycle counts, bi-annual inventories and reconciliation with support and direction from Managing Director and Operations Manager.
• Process all incoming and outgoing shipments within the business day they are generated.
• Ensure proper documentation is completed.
• Check in all returns against previous day’s business.
• Print and ticket merchandise, returns and price updates.
• Process, record, maintain and follow up on all aftersales service.
• Process damages, maintain inventory for damages.
• Work with Store Management to analyze business and replenish needs.
• Develop inventory

Supervisory Responsibility:

• NO

Budget Responsibility:

• YES

In partnership with store management, this role is responsible for reviewing and adhering to budget for shipping supplies, orange supplies, office supplies and kitchen supplies with direction from the Managing Director and Operations Manager.

Decision Making Responsibility:

• NO

About You:

• 2+ years in experience in operations or back of house Supervisory capacity, in a luxury retail environment preferred.
• Effective written and verbal communication skills.
• Ability to effectively analyze information.
• Ability to problem-solve.
• Ability to multi-task with accuracy.
• Attention to detail.
• Ability to follow both written and verbal policies and directives.
• Attention to asset protection and inventory control.
• Experienced with technology to fully utilize internal systems as well as external shipping software programs.
• Ability to lift between 0-25 lbs. without assistance.
• Regular in-person work at a Company-designated work location is an essential function of this position.

The hourly range for this position is $31.00 - $33.50 per hour. Actual rates are determined based on the job, location, and individual experience.

Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including:

• Commission and bonus incentives based on sales performance
• Medical, Dental, Vision
• Life Insurance and Disability
• Paid time off (18 DDO's, 12 company holidays, 2 wellbeing days, and sick & safe time)
• Paid Parental Leave and Transition Time
• 401(k) and Roth Retirement Plan with company matching and profit sharing
• Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance)
• Product discount and EAP resources
• Access to Calm App, Health Advocate, Family Building Support, and more!

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Company Overview

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.

An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.

At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint