Inventory Control & Quality Control Floor Supervisor

Floor & Decor; Baltimore (MD); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation

Job summary

Floor & Decor is seeking a Floor Supervisor in Baltimore to help oversee warehouse operations with a focus on inventory control and quality assurance. You will assist the Warehouse Operations Manager, conduct daily inventory audits, resolve discrepancies, and coach a team of 3+ associates to deliver excellent service.

Responsibilities include maintaining accurate records, performing physical inventories, coordinating with inbound/outbound teams, and ensuring safe, efficient warehouse processes

Qualifications

• Two to five years of recent work experience.
• Excellent communications skills; English fluency.
• Proficient in Microsoft Office.
• Self-starter with strong customer service skills.
• Ability to perform basic math.
• Detail oriented and highly organized.
• OSHA and/or Forklift Certification preferred.
• Subject to National Security screening.

Responsibilities

• Keep records and reports to guarantee that tight inventory control and security are maintained.
• Assist in physical inventories.
• Conduct daily audits to maintain integrity of inventory.
• Track SOW costs to accurately charge back labor to vendors.
• Communicate via email and phone to stores regarding inventory discrepancies.
• Organization and prioritization of tasks and the ability to multi-task.
• Oversee and strategize dye lot tasks (specific shade requests for customers).
• Develop and train Inventory Control Coordinators.
• Oversee and implement processes to research and recover missing product.
• Calculate dollar amount lost/gained to the DC due to errors.
• Ensure proper stock rotation and all supplies needed for the warehouse are available for use.
• Supervise a team of 3 or more employees and their workflow to ensure maximum service levels are maintained.
• Document attendance and participate in reviews for team members, coach, train and mentor Distribution Center team members.
• Create and update reports via data entry for warehouse use and to manage Team’s performance.
• Coordinate with Inbound and Outbound Coordinators for planning and execution purposes.
• Handle and resolve conflict, process team member requests, engage team members proactively and help train team members, lead team building activities.
• Evaluate warehouse associates on picking and put-away procedures and monitors their progress.
• Update status of daily tasks, manage reports, team member assessments, issues or concerns, equipment status, and process adjustments as well as communicating to supply chain team about held product needs.
• Operate all equipment in a safe and efficient manner following prescribed work Methods
• Comply with OSHA and MSDS Standards
• Ensure warehouse flow and planning
• Maintain the facility’s equipment and materials and a clean, neat, and orderly work area

Skills

English fluency

Microsoft Office

Attention to detail

Communication skills

Self-motivation

Problem solving

Tools

Forklift Certification

Job description

Purpose

This position will be responsible for assisting the Warehouse Operations Manager in overseeing warehouse operations with a focus on inventory control and quality control areas, however these tasks are not exclusive or exhaustive and the Floor Supervisor will be required to undertake other tasks as may be reasonably assigned. This position will also be responsible for troubleshooting recurring inventory issues, conducting daily inventory audits, holding daily pre-work meetings to communicate information to the team members and ensuring the accuracy of the inventory. This position may supervise a team of 3+ team members. The Floor Supervisor will coach team members on the importance of quality work performance and work to ensure superior customer service.

Pay Range

$23.50 - $33.16

Purpose

This position will be responsible for assisting the Warehouse Operations Manager in overseeing warehouse operations with a focus on inventory control and quality control areas, however these tasks are not exclusive or exhaustive and the Floor Supervisor will be required to undertake other tasks as may be reasonably assigned. This position will also be responsible for troubleshooting recurring inventory issues, conducting daily inventory audits, holding daily pre-work meetings to communicate information to the team members and ensuring the accuracy of the inventory. This position may supervise a team of 3+ team members. The Floor Supervisor will coach team members on the importance of quality work performance and work to ensure superior customer service.

Minimum Eligibility Requirements

• Two to five years of recent work experience
• Excellent communications skills (Must be able to read, write, and speak English fluently)
• Proficient in Microsoft Office
• Must be a self-starter to solve issues, increase efficiency and possess excellent customer service skills
• Ability to perform basic mathematical equations (i.e. addition, subtraction, multiplication and division)
• Must be detail oriented and highly organized
• OSHA and/or Class II, Class IV or Class V Forklift Certification preferred
• Subject to National Security screening.

Essential Job Functions

• Keep appropriate records and reports to guarantee that tight inventory control and security are maintained
• Assist in physical inventories
• Conduct daily audits to maintain integrity of inventory
• Track SOW costs to accurately charge back labor to vendors
• Communicate via email and phone to stores regarding inventory discrepancies
• Organization and prioritization of tasks and the ability to multi-task
• Oversee and strategize dye lot tasks (specific shade requests for customers)
• Develop and train Inventory Control Coordinators
• Oversee and implement processes to research and recover missing product
• Calculate dollar amount lost/gained to the DC due to errors
• Ensure proper stock rotation and all supplies needed for the warehouse are available for use (RF units, batteries, equipment, etc.)
• Supervise a team of 3 or more employees and their workflow to ensure maximum service levels are maintained
• Document attendance and participate in reviews for team members, coach, train and mentor Distribution Center (DC) team members in the areas of productivity, quality and safety
• Create and update reports via data entry for warehouse use and to manage Team’s performance
• Coordinate with Inbound and Outbound Coordinators for planning and execution purposes
• Handle and resolve conflict, process team member requests, engage team members proactively and help train team members, lead team building activities
• Evaluate warehouse associates on picking and put-away procedures and monitors their progress
• Update status of daily tasks, manage reports, team member assessments, issues or concerns, equipment status, and process adjustments as well as communicating to supply chain team about held product needs
• Operate all equipment in a safe and efficient manner following prescribed work Methods
  • Comply with OSHA and MSDS Standards
• Ensure warehouse flow and planning
• Maintain the facility’s equipment and materials and a clean, neat, and orderly work area

Working Conditions (travel & environment)

While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements

Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the business and requirement of the job change.

Note:

Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Benefits & Rewards

Bonus opportunities & career advancement opportunities at every level

Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program

Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life Balance, Including

• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.