Inventory Associate

CarMax; Franklin (TN); On-site; USD 26,000 - 29,000; Full time

Job summary

CarMax in Franklin, Tennessee is seeking a Reconditioning Associate I – Satellite to ensure every vehicle meets quality and cleanliness standards. Under supervision, you will perform interior and exterior cleaning, paint touch-ups, wet sanding, buffing and final inspections on CarMax used, new, and customer vehicles.

This fast-paced role supports inventory flow, zone maintenance, delivery preparation, and customer service.

Qualifications

• Completion of New Associate Orientation Training – Operations.
• Ability to read, interpret, and transcribe data accurately.
• Strong communication skills for customer and colleague interactions.
• Physical capability to lift up to 50 lbs and stand or walk for extended periods.

Responsibilities

• Maintain and secure display areas and work-in-progress zones to ensure merchandising excellence
• Prepare vehicles for customer delivery and inter-store transfers
• Receive and secure vehicles shipped to CarMax and perform daily inventory and accurate record updates
• Complete final quality inspections to uphold CarMax standards
• Execute paint touch-ups, wet sanding, and buffing to meet CarMax quality standards
• Provide outstanding customer service to internal and external customers
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Reading data

Communication skills

Physical stamina

Education

Completion of New Associate Orientation Training – Operations

CarMax-provided training in inventory and detailing processes

Job description

6042 - Cool Springs - 4075 Mallory Lane, Franklin, Tennessee, 37067

CarMax, the way your career should be!

Position Overview

As a Reconditioning Associate I – Satellite, you play a vital role in ensuring every vehicle meets CarMax’s quality standards for quality and cleanliness. Your work directly impacts the customer experience and supports efficient inventory flow. Under general supervision, you’ll perform interior and exterior cleaning, paint touch-ups, wet sanding, buffing, and final quality inspections on CarMax used, new, and customer vehicles. On an as-needed basis, you’ll assist with zone maintenance, delivery preparation, vehicle receiving, inventory scanning, lot movement, facility upkeep, and customer service. This position is ideal for individuals who thrive in a fast-paced environment and take pride in delivering exceptional results.

Why CarMax?

At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

• Maintain and secure display areas and work-in-progress zones to ensure merchandising excellence


• Prepare vehicles for customer delivery and inter-store transfers


• Receive and secure vehicles shipped to CarMax and perform daily inventory and accurate record updates


• Complete final quality inspections to uphold CarMax standards


• Execute paint touch-ups, wet sanding, and buffing to meet CarMax quality standards


• Provide outstanding customer service to internal and external customers


• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

• Completion of New Associate Orientation Training – Operations


• Ability to read, interpret, and transcribe data accurately


• Skilled in performing multiple tasks in a high-energy, fast-paced environment


• Physical capability to perform work, including lifting up to 50 lbs and standing or walking for extended periods, in a role that blends office and outdoor environments with potential exposure to noise and inclement weather; requires adherence to all CarMax policies related to attendance, asset protection, and integrity.


• Strong communication skills to speak and listen effectively with customers and associates


• Completion of CarMax-provided training in inventory and detailing processes


• Commitment to CarMax standards and professional appearance

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The Hourly Rate For This Position Is

$19.43 - $21.21

Benefits

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates That Are Considered Full-time Hourly Or Commission/incentive Eligible

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.


• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.