Inventory and Shipping Specialist

Rinchem Company; Bensalem Township (Bucks County); Hybride; USD 42 000 - 56 000; Plein temps

Résumé du poste

Rinchem is seeking an Inventory and Shipping Specialist to support inventory receipt entries in the Chem-Star WMS and customer systems, perform data entry, and assist customers with locations and delivery times. You will conduct inventory cycle counts, resolve discrepancies, generate shipping documents (BOLs, manifests, IATA/IMDG), schedule dock appointments, and coordinate with drivers and internal teams.

The role requires strong data entry, excellent customer service, attention to detail, and

Qualifications

• High School Diploma or GED.
• Some college preferred.
• At least 3 years of customer service experience.

Responsabilités

• Performs inventory receipt entry in Chem-Star WMS and customer systems.
• Processes customer transactions (hold, damaged, disposition) in systems.
• Performs inventory cycle counts and reconciliation reporting.
• Researches inventory discrepancies.
• Performs QC checks on outbound, staged shipments.
• Answers basic questions about delivery and inventory.
• Provides truck driver directions.
• Receives and makes calls for LTL appointments.
• Schedules dock appointments for internal and external customers.
• Answers emails about inventory and scheduling.
• Generates shipping paperwork (BOLs, manifests, IATA, IMDG).
• General administrative work for CSC (POI data, mail, logs, archiving).
• Liaises with service center visitors.
• Trains backup to cover responsibilities.
• Enters Customer Records and handles PO process with Customer.

Connaissances

Data entry

Customer service

MS Excel

MS Word

MS Outlook

Attention to detail

Formation

High School Diploma or GED

Some college preferred

Outils

Chem-Star WMS

NCR/CAPA system

Description du poste

Inventory and Shipping Specialist

WHAT YOU’LL BE DOING

As an Inventory and Shipping Specialist, you must have the ability to complete data entry in both customer and company systems of record, perform double checks, assist customers with product location and delivery times. Extremely fast paced, candidate must possess excellent customer service skills. These individuals serve as load planners for all Intel deliveries.

WHY RINCHEM

Are you ready to embark on a thrilling career that combines innovation, efficiency, and global impact? Look no further than joining a leading chemicallogisticsand transportation company—Rinchem.As a vital player in this dynamic industry,you'llexperience firsthand the unparalleled opportunities it offers.You’llbeat the forefront of revolutionizing supply chain managementandensuring the safe and reliable transportation of crucial chemicals worldwide. Work alongside a diverse team of experts, collaborating oncutting-edgesolutions that drive sustainability,optimizeoperations, and adhere to stringent safety standards.With each day presenting new challenges and chances for growth, a career in chemicallogisticsand transportation promises not only a stimulating work environment but also a chance to make a lasting difference in the world.

Rinchem is an innovative chemical management solutions provider with provenexpertisein creating and managing safe and efficient supply chains for high purity and pre-packaged chemicals,gases, and hazardous goods.Rinchemworkswith Fortune 500 and regional customersinexciting industrieslikesemiconductors and electronics,biotech,pharmaceutical,aerospaceand defense,and other manufacturing industries to streamline some of the most complex and demanding supply chains.Rinchem hasactive operations in the United States, Israel, South Korea, Taiwan, Ireland, and Malaysia.

Founded in1976,Rinchem provides its customers with world-classwarehousing,trucking,internationalfreightforwarding,logisticstechnology, anddataanalytics to bring the highest performance and value to its clients’ supply chains. The companymanagesa diverse network of temperature-controlledandhazardous materialwarehouses in locations across the globe. Additionally, Rinchem hasan extensive team ofhazmat-trained drivers and alarge fleetof specialtyvehicles includingtemperature-controlled, hazmat-customized trucks and trailers.Rinchem’stransportation and warehousing network are linked through the company’s proprietary, web-enabled softwareChem-Star®that provides customers with real-time visibility into inventory location and status.

In 2022, Stonepeak Partners, a leading alternative investment firm specializing in infrastructure and real assets, announced a definitive agreement to acquire a majority stake in Rinchem. This partnership allows Rinchem to tap into Stonepeak’s deep experience in owning and growing mission-critical infrastructure businesses globally. Join Rinchem and be part of shaping a brighter future for global technology.

WHY YOU’LL LIKE THIS JOB

• Great people and a great place to work
• Exciting and challenging work that helps build the future of technology from the foundation up
• Flexible working environment where you can fit life around work—we call that balance
• Opportunity to guide and lead others while furthering your career

SCOPE AND RESPONSIBILITIES

• Performs inventory receipt entry in the Chem-Star WMS and/or customer system(s) ofrecord.
• Processes specialized customer transactions in Rinchem’s and/or customer system(s) of record (Hold, damaged, disposition)
• Performs inventory cycle counts and enters customer reconciliation reports in the Chem-Star WMS and/or customer system(s) of record
• Research inventory discrepancies
• Performs QC checks on outbound, staged shipments.
• Answers basic questions about delivery and inventory
• Provides truck driver directions
• Receives and makes calls for LTL appointments.
• Schedules Rinchem dock appointments for both internal and external customers
• Answers emails regarding basic questions about inventory, transportation scheduling, etc.(internal and external customers)
• Generates specialized shipping paperwork (BOLs, Manifests, IATA, IMDG) that may include calculating truck weight and determining load capacity
• Performs general administrative work for the CSC that includes, but not limited to the following:
• Entering POI data
• Opening & routing mail
• Visitor’s log, filing/record retention
• Archiving records and managing facility office supplies
• Acts as liaison with service center visitors
• Trains backup [or 2-in-a-box] to perform all functions for their assigned responsibilities.
• Enters Customer Records and handles PO Process with Customer

QUALIFICATIONS

ExperienceandEducation:

• High School Diploma or GED
• Some college preferred.
• At least 3 years of customer service experience

CommunicationSkills:

• Ability to initiate and maintain relationships with internal and external customers
• Ability to create accurate, meaningful, and professional correspondence

Computer Skills:

• Ability to learn system(s) of record
• Accurate data entry
• MS Office suite skills and experience (MS Word, MS Excel, MS Outlook, and MS PowerPoint)
• Familiarity with NCR/CAPA system and ability to help determine root cause and make suggestions for continuous improvement

Certificates, Licenses, and/or Registrations:

• Ability to obtain IMDG, IATA, and other Regulatory Certifications as needed

Other SkillsandAbilities:

• Ability to work both independently and in a team-oriented, collaborative environment is essential Self-directed and motivated; able to take initiative on one’s own Can conform to shifting priorities, demands and timelines through analytical and problem solving capabilities Ability to absorb new ideas and concepts quickly

OtherQualifications:

• Must be able to handle flexible schedule.
• Strong data entry skills
• Strong attention to detail

REASONABLE ACCOMMODATION

We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need reasonable accommodation at any point in the application process, please contact us via email [e-mail] we can connect you with someone that canassistyou.

OUR COMMITMENT TO YOU

Our aim is to foster a culture where every member of Rinchem feels valued, supported, and inspired to achieve individual and corporate goals with character, competence, and commitment. This includes providing opportunity and access for all people across differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, migratory status, disability status, political affiliation, veteran status, and socioeconomic background.