INTERVENTIONAL RADIOLOGY LIAISON

Methodist Hospitals; Merrillville (IN); On-site; USD 32,000 - 52,000; Full time

Job summary

Methodist Hospitals seeks a scheduling/registration professional to manage invasive Cardiology and Radiology case scheduling across two campuses. The role includes reconfirming appointments, coordinating with ancillary areas, and documenting updates to the schedule.

Responsibilities cover registration of outpatients, communication of changes, and ensuring physician privileges are confirmed prior to scheduling. Strong typing and computer skills are essential.

Qualifications

• Excellent verbal communications and customer relations skills.
• Aptitude for minute detail.
• Typing skill at a minimum of 70 wpm and significant computer skills.

Responsibilities

• Contacts patients to reconfirm scheduled appointments and post procedure calls.
• Facilitates and coordinates all scheduled cases with the appropriate ancillary area.
• Facilitates communication of all services by answering telephones promptly and relaying updates.

Skills

Verbal communication

Typing 70 wpm

Attention to detail

Education

High School Diploma/GED

2 years scheduling/registration experience preferred

Job description

Overview

Responsible for scheduling invasive Cardiology/Radiology cases, registration of outpatients in preparation for procedures within the department, and communication of cases scheduled within the two campuses.

Responsibilities

PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions)

• Contacts patients to reconfirm scheduled appointments, special instructions, as well as, post procedure telephone calls.
• Facilitates and confirms coordination of all scheduled cases with the appropriate ancillary area.
• Facilitates communication of all services by answering telephones promptly; relays schedule updates, and changes to appropriate individuals.
• Maintains awareness of physician privileges and confirms physician privileges for procedure before scheduling case.
• Registration of outpatients for invasive Cardiology/Radiology services.
• Scheduling of invasive Cardiology/Radiology cases through multiple physician offices.

Qualifications

JOB SPECIFICATIONS(Minimum Requirements)

• KNOWLEDGE, SKILLS, AND ABILITIES
  • Excellent verbal communications and customer relations skills.
  • Aptitude for minute detail.
  • Typing skill at a minimum of 70 wpm and significant computer skills.
• EDUCATION
  • High School Diploma/GED Equivalent Required
  • 2 years scheduling and/or registration related experience preferred.
  • 2 Scheduling and/or Registration Related Preferred

STANDARDS OF BEHAVIOR Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.

CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.

DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.