Interpreter II - PD (Haitian Creole)

Tufts Medicine; Lowell (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

A top-tier health system in Lowell, Massachusetts, seeks a Language Services professional to provide accurate interpretation for patients with Limited English Proficiency. This role involves overseeing language support services, translating documents, and acting as a culture broker to enhance communication in a medical environment. Ideal candidates will have relevant interpreting experience and strong interpersonal skills, ensuring effective cross-language communication and adherence to healthcare policies.

Qualifications

• 1 year of relevant interpreting experience required.
• Advanced knowledge of interpreting techniques and medical terminology.
• Ability to read/write and communicate effectively in both languages.

Responsibilities

• Provide accurate interpretation for patients/families with Limited English Proficiency.
• Act as a culture broker to address misunderstandings.
• Translate written documents as required.

Skills

Effective communication

Interpreting techniques

Medical terminology

Organization skills

Job description

locations: Tufts Medical Center - Corporate LocationThis role focuses on performing activities associated with evaluating, developing, recommending, implementing, and carrying out the policies and procedures related to the delivery of high-quality patient care. In addition, this role focuses on performing the following Language Services duties: Listens to, understands, translates and provides support to those individuals with physical or mental impairments when it comes to language, such as speech therapy or speaking a foreign language. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. An experienced level role that applies practical knowledge of job area typically obtained through advanced education and work experience. Works independently with general supervision, problems faced are difficult but typically not complex, and may influence others within the job area through explanation of facts, policies and practices.Under general supervision, this position provides accurate interpretation for patient/families who have Limited English Proficiency (LEP). This position interprets the spoken language and culture between two or more individuals from English to the target language and back into English again to ensure accurate cross-language communication in a medical environment. May be required to translate written documents from English into the target language or from the target language into English. Acts as culture broker to identify when cultural differences are leading to a misunderstanding on the part of either the provider or patient. Language services are performed in designated areas according to the policies, procedures, philosophy, and objectives of the department and hospital. Works cooperatively within department and other services to create a system of quality health care.**Job Description****Minimum Qualifications:** 3. One (1) year of relevant interpreting experience **Preferred Qualifications:** 2. Three (3) years of relevant experience. **Duties and Responsibilities:** The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned. 2. Combines the ability to interpret both culture and language. 9. Adhere to applicable policies, procedures as they pertain to patient/client care and to applicable personnel qualifications.10. Demonstrates a knowledge and understanding of what to report to the CEO or Chief Compliance Officer when concerns of corporate compliance arise. **Physical Requirements:** 7. Specific vision abilities apply including close vision, distance vision and ability to adjust focus. **Skills & Abilities:** 1. Ability to read/write and communicate in both languages. 2. Ability to provide effective and clear interpretation and communication.3. Advanced knowledge in areas of interpreting techniques and medical terminology, basic anatomy and physiology, diagnostic procedures and treatments in both English and target language. 5. Excellent interpersonal skills.6. Ability to function well in very busy situations.8. Good organization skills.locations: Tufts Medical Center - Corporate LocationTufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers. The health system came together in 2014 to leverage the experience of its member organizations and integrate their missions to together transform the ways that consumers engage with and experience their care.